Thought that my stay here was going to be nice because of the semi-high rating and the fact that I paid extra for a mini suite but I was WRONG! Please look at the bad reviews before booking because they say the same thing and have been saying the same things for years! Not sure how the rating is so high.... The front desk staff was extremely friendly when I checked in but after that, everything went down hill. The rest of the staff was unfriendly and unpleasant. The TV in my room changed channels on it's own so I couldn't watch TV. They're also made so you cannot hook up a personal device (like a laptop) to them, so I couldn't work during my stay. There is a mini fridge but no microwave at all in the building, so leftovers are useless. It seems like they just want you to keep purchasing their expensive food.... but what about if you have a baby that needs a bottle or something? Parking at the location is not guaranteed - I had a work call and got a ticket because I was unable to move my car in time. Had a horrible experience at the location. And everything in the hotel looks outdated and dirty. The room isn't that bad but for the price, you might as well stay at a Motel or kick out a little bit of extra money to not be somewhere with such bad service and zero amenities.

Great place to stay! Our room was really clean including the mattress..yes, we are those people that check before we put our heads down. The remodel looks really nice. The light colors made for a bright comfy feel. Only issue is that the room doesn't have any ventilation...Super stuffy. Front desk is super friendly. The Ladies that I met in Room Service are quick, efficient and all had nice personalities. Thank you.

Great location if you want to be near the night life and other casinos. The rooms are spacious and comfy and the water pressure and temperature are perfect. It's difficult to deal with customer service when there are issues; they are very dismissive. I recommend booking from a 3rd party for the discounts (of course, always call the hotel and compare prices first) but there will always be a separate resort fee, as with most hotels and casino's. The casino smells like the rest but the kids area seems to have better odor control. Worth the stay 🎪

The breakfast that we had ordered for room service was absolutely amazing we could have been an army. Much needed alone time for us adults. The interaction with people out west is so welcoming and enjoy life as it's meant to be. Good luck also had showered me with a big winning after only sitting nearly ten minutes. Great vibes throughout entire place. Tons to do and not be bored..

I cannot comment on the rooms, but our kids love to come spend a couple hours playing in the arcade and midway. The acrobats are always fun to watch too. Lots of fun and food to be had.

Good place for gambling. Clean decent rooms. Affordable. They are owned by Caesar’s though so expect to pay $100 deposit and roughly $45 resort fee on top of what you are already paying. But the front desk lady who helped me was absolutely amazing!! She even helped later for something of an issue I was having at the cafe. She was right behind me in line and was very helpful even while off the clock.

The room is very spacious. The bed is a little firm but the fluffy pillows make up for it. Everything works great in the room, the bathroom is nice and cleaned. I love how they stocked up the supplies in the bathroom. The workers are so professional and really nice. Very Affordable! Free wifi and room comes with a nice Television which has good channels. The only reason I don't give it 5 stars is because the coffee machine in our room. I realized its never been cleaned. I put water through it and had brown chunks came out that is not coffee and the chunks looks a little slimy. I wanted coffee but not that bad. Kinda disappointed in that. However Everything else is cleaned. I definitely recommend. I will for sure come back next time.

Nope, they need too tear this down and start over.. just nasty, food court food is disgusting we all got the runs, even Panda xpress was awful. Trash everywhere in the food court, understaffed, it looks like a broke Chuck E Cheese, rooms look like sketch stuff has happened in their, smell weird, nicked up patched walls, we checked out next day and moved to Silver Legacy.. not much better. It’s like a depressed midway in a bizzaro movie. The ventilation in all the ROW hotels is bad.. smoke! You smell it, for instance in majority Vegas hotels don’t have this issue unless your on the Casino floor next to a smoker. Perfect place to film a horror movie. You get what you pay for.. not much. I don't know where these 4/5 star reviews came from.. hotbed for virus and sickness in that place.

The front desk at Circus was terrific and amiable ladies. Slot machines at Silver Legacy were not a great experience at all. I played with my husband, and no one offered a drink. Please press the button to get service, and the manager cleared the machine with her card and said someone was going to be back waiting and nothing. The manager did not seem busy. I left and went to Atlantis instead. Had the best experience in the whole hotel with Yogurt Beach only place where they greet customer with a smile. Such a sweet young lady was here Wednesday morning. Very helpful and sweeter than the ice cream

First time we stayed at this property. Our room was nice, just a little outdated. It was difficult to connect to the wifi. Took several calls to get it set up. Housekeeping was wonderful. Very friendly and helpful. Had fun in the casino...lots of new games and some old favorites, too. If you bring your children they will have a ball in the arcade.

I'm not sure what my expectations for a room on the row were, but they definitely were nor exceeded. I was happier in the little mom and pop hotel where I stayed the night before. It was cozier. That says more about me than the room. The room was big: bigger than some of the apartments I have lived in. Bigger than what I needed, which is ok. There was also a structural column between the bed area and the rest of the room that was not bad but was a little weird. The furnishings were in good condition. The sliding closet doors were off their tracks. I did not need the closet but I fixed them anyway. Do you think I might be an engineer? The AC control was a little odd: 70 degrees was freezing; 71 degrees was too warm. No microwave. The resort fee is charged when you check in, which makes the room look cheaper on line than it really is. Basically it is for features I did not use and felt like $85 for a cup of coffee I had to make myself. It was Starbucks, which is darker than I like, and was not replenished for the second day. It seemed like there were a lot of inoperable escalators and elevators on the site. At one point there were only 2 elevators running for the sky tower. Neither were stopping for traffic going down. I pushed the up button to get one to stop on my floor and rode up then down, When I got to floor 2 and got out, there was a line of people trying to go up to their rooms. It was about 100 feet long. Not an exaggeration. From the check in desk to the sky tower elevators was 2 city blocks (again, not an exaggeration) and was not ADA compliant, if you need that: there are steps from one level to another. There was a lift between levels at one point but it was out of order. This was ok for me because my knees are good and walking is my exercise of choice.

Great stay. Just passing through and had a comfortable night's sleep. Rooms were excellent, comfy and well up to date. Bathroom was great, and the bath/shower were great. Just a great stay overall. Really nothing to complain about. Better signs for entry/parking would be nice but they're adequate and at most you have to go round the block again. Would happily stay here again. Noise free and very comfy.

"Sleep tight, don't let the bed bugs bite!" I never thought much about that saying until last night (9/27/28 room 1620) , when about 1:30 my wife woke me up and exclaimed, "BED BUGS!" Sure enough, they were hopping all over her pillow and mine as well. I told her to pack, we're going home, despite the fact we had another day left on our reservation. I went down to the front desk and checked out and told the clerk of the problem, and she said, "Do you want me to file a report with security?" I said, "I don't care. I'm never coming back. I am thoroughly disgusted with this place. You ought to file a report with the fumigator!"

Where to start. We pulled up in valet parking. The people are rude and demanded 20$ to park our van. Mind you there where no signs stating no valet parking. Me and my wife are disabled she is in an electric wheelchair and my knees and back are blown out. I got my wife out of the van and into her wheelchair to check in. I had to load the luggage Cart myself. They were yelling at my wife. And brought her to tears. So I had to load her and the wheelchair back in the van. Togo park it across the street. If it was not for the long drive from the bayarea, we would have left. We woke up the next morning and checked out. We did not even want to stay the rest of our days there. We will not go back to those casinos owned by that corporation. Even when we got to Vegas. I will not give my money to a company that does not have respect for its paying customers.

Maybe it was because my stay was not on a Fri/Sat or a holiday. The room was nice and clean but the attendants and servers on the casino floor we're very few and very slow. Actually only saw two attendants in one waitress and all seem like they were either limping or walking as if their feet hurt. Sunday night in about a 5-hour span of playing thousands of dollars I was able to get two drinks after that I just stuck to water because it was quicker to get on my own. The food court was crowded and I personally feel it should be on a different floor other than we're a bazillion children are running around. I guess if you have children and you bring them there it's okay. It would be a good thing if sips could be open longer than 2:00 p.m. but I guess that would mean having to pay employees full-time benefits. The fellows at the bell hop, we're awesome and on top of things. At least this time I left Reno with more than what I came with so not a bad trip after all.

Haven't been here in over thirty years from what I remember... And this spot is still as fun as ever! They've got both arcades and carnival style games here, which reignites the nostalgia, and the attendants are so fun! Every so often (sorry I don't know the frequency) there's a circus act near the middle of the arena. I'm glad the kids had more fun than us adults 😊

You get what you pay for! Frosty check-in because they couldn’t find our booking and left us waiting, despite having the details on my phone. Room was actually pretty good - a suite for US$68 - but wifi did not work and calls to fix it were largely ignored and did not resolve the issue. A/c in the bedroom did not work - the wall control was physically damaged and did not function. Housekeeping entered the room at 9am without warning, even though we hadn’t checked out. They had left surplus towels in the room the day before, just left on a chair. Checkout - again quite terse, for no apparent reason. We queried why we had been charged twice, even though we booked via the Circus Circus website and did not receive an adequate explanation. Hopefully pending transaction will disappear off our account! Caution - we were not advised that there is a daily tourist tax of US$45! Almost the equivalent of the room rate. Would I stay here again? I think that is pretty clearly a NO!

Had a blast; we enjoyed our stay, Room was clean and comfortable. Partner is disabled and room was exceptional. Would recommend for disabled. Have stayed at Silver Legacy and not comfortable or convenient for disabled. STAFF was outstanding, everyone we spoke to was friendly and helpful. The Best Vacation in Reno EVER..THANK YOU CIRCUS CIRCUS

They need to deep clean the rooms. Air Conditioner smelt dust bunnies all over my ceiling. Shower need to be deep cleaned. I was in an executive spa room. And it smelt so old and dirty. We has friends staying in other rooms we all had issues. Don't stay at any of the row properties. Run down and gross. Oh

We stayed at Circus Circus for the Battle Axe & Tracks concert held at San Rafael Park since they were offering a discount, however when we asked about the shuttle to the park no one knew anything. Our room was roomy and clean and housekeeping was very friendly and accommodating when we needed anything. We were in the Sky Tower which was a good walk to our room since the shuttle wasn't running. Something we didn't know was that this Casino was full of kids which was strange to us. Overall we enjoyed our stay.

This was our first time at Circus Circus and it was an awful experience. From the moment we arrived to the valet parking things were unorganized and it took 15 minutes to get helped. The line for check in was insane. It took over an hour to get our room and once we got the keys the directions to the room were very confusing. I had to ask a lady in the gift shop where the elevators were and she said they should have told you at check in.. very rude, and no help. We ended up finding the sky shuttle which took us to the part of the building where our room was. It was a treck to get to the room to say the least. Later that evening we took the sky shuttle to the room and ended up getting stuck on it. The machine stopped working and there were 20+ people on the small tram including children and elderly people. There was no attendant and no AC it had to be about 110° in the tram. Multiple people called the hotel to let them know we were stuck. After 15 or so minutes security came and fixed the tram so we were able to get off. It was very unsettling and after that we walked through a hallway to get to the casino from the room since the tram was down. I wish I would have been told there was a hallway to use instead of the tram from the start. The tram was out of order from the time we got off of it until the next morning when we left so there was definitely something wrong mechanically. Rooms were outdated but clean. Not worth the prices. Waitresses in the casino were not friendly. The selection of games is good. Although while we were there the tables were not open, we had to go to the Silver Legacy to play the tables. We will not be staying with this hotel again.

I didn’t stay at the hotel just wondered the casino. The Circus area is really cool. Definitely a good spot for kids. The actual casino itself is starting to look a little dated. There are three casinos in a row so you can easily navigate between all of them. They also offer circus shows but we were told due to Covid they don’t offer the shows every day and no one knew exactly when they had the show.

This place is stuck in the 70's. Very filthy atmosphere, the heater in our room (2033) just ran and ran making more noise than heat. The elevators were hit and miss in their proper function and the layout in the casino and adjoining casino's was very confusing. Will definitely be spending more money next time on better lodging.

Low review because I believe the room is most important about my stay. The bedding was horrible. 3 Sheets for bedding. So I suggest for you to take your own blanket. Will I stay there again? Probably will, I love the comps I get from Ceasars Rewards. However the gaming and foods are awesome.

Great spacious room. Loved layout and location. Close to river walk and walking distance to National Automobile museum. Check-in staff was very helpful and friendly. I enjoyed my visit . The food court was excellent, too

The room was nice and clean. Bed was a little hard but that is my feeling on it, I like a soft bed. Pillows were great. Check in was easy as well as check out. When we were there there was alot of people so checking in had a long line. It moved pretty steady. Otherwise a nice weekend stay and I plan on being back this summer.

The parking situation is confusing and to go to the sky tower one needs to walk a flight of stairs each time going to the main hotel from the room. Big drag. But the views, and sunset! Was wonderful. Middle of downtown, so very walkable. Smoky casino smell is a point off.

From beginning to end this experience was horrible. I had my suitcase stolen last stay so I wanted to valet the car and keep it out of the self parking. Only “players club and VIP” gets valet…I couldn’t even pay them! They bell checked my luggage even though I didn’t want that. Then they didn’t answer the phone when I was trying to get them to bring it. I was snapped at for asking a question at check in. When I was given my keys I was not given directions on how to get to my room other than walk to the sky tower. Im disabled and there was no elevator or escalator so I was forced to climb stairs. Then when I finally found the room it wasn’t the right room type. We couldn’t shower because the tub was clogged and it wasn’t safe. Children in the room next door shrieked and screamed high pitch horrible screams and these were just playful screams but when I called to have front desk ask the parents to have their children be more respectful of the neighbors nobody answered the phone. I wasn’t being unreasonable it was 1:30 am before they stopped. I couldn’t get a live person at the Casino to answer calls. I got people in a call center who didn’t really have agency to do anything or help me in anyway. Do not stay at Circus Circus. We moved to Peppermill the next day and it was wonderful!

Nice hotel, lots of activities like circus shows, arcade, etc. for kids. They have 2 different building and there is a long walk to get to the other building. The elevator were not working so we had to drag our bags on the stairs, which was an inconvenience. More so for the people who needed wheelchair accessibility as their lift was out of order too! Other than that it was overall a nice experience.

Enjoyed the trip with the kids for our wedding anniversary. Had a great time aside from the outdoor noise every night. Food was good. Games weren't all working during the week but managed to play some games and win some prizes.

This hotel is terrible. Don't waste your money staying here. There is no pool, no microwave in the room, no complimentary breakfast (which are our 3 favorite things when staying in hotels). We arrived and there were no comforters on the beds, not enough towels for the number of people staying. The shower made a screeching noise when it was on and bathtub was clogged. There was mold in the bathroom. The check in process was a joke, checking in at a kiosk and waiting for a real person to help when we had issues checking in. The toilet paper is really far away from the toilet, so it's hard for kids to use it. Most of the employees I delt with doing our reservation and with the the help desk didn't speak English, so it took a long time to get what we needed (more towels and comforters for the bed). Rooms are SUPER far away from the check-in desk, so be ready to walk FAR to your rooms with your luggage. Don't stay here, not worth the money.

We were put in the Sky tower even though we requested the main hotel due to disability issues. The walk and inconvenience were dreadful. The little service lift did not work and we were forced to maneuver 2 staircases with no help with our luggage. Sometimes there was a 15-20 minute wait for an elevator to our room. The room itself was very comfortable except for the air conditioning unit. It was very noisy and sounded like a semi was idling in the room all night making it very hard to sleep. Housekeeping was great. The biggest issue was we went 2 days with NO HOT WATER. Several floors in the Sky Tower had no hot water and the hotel didn't seem to care. This was absolutely inexcusable. Many people were affected by this and were also upset. When letting the hotel know of our situation they only issued a refund for the "resort fee". What a joke especially when the rooms were overpriced anyway. We were charged over $775 for a 3 day stay. Normally these rooms are only $40-50 regularly. This was the worst hotel stay we ever had anywhere.

Roomed was nice with good space. Price was reasonable. Hotel is still older construction and while refreshed is not easy when disabled. Parking in the garages was confusing the first time. Arcade was fun for the kids.

We went for the midway games and the arcade. I usually go to Round1 but I wanted to try Circus Circus arcade to see if it was any good. It was not good. $60 for 2 small squishmallows because their claw machines clearly have an unnecessary high payout. $3 per play for a We Bare Bears small plush and I played 6 times and the claw was not getting any stronger. I own a claw machine and I am an avid arcade goer. These Circus circus claw machines have unnecessary high payout. A medium We Bare Bears plush is not worth more than $15

The room was great, clean and service was decent. Any time I called the front desk it took 4-5 times to contact a live person. The casino down stairs is lack luster. It's way better in commercials. There is no explanation of rules, layout or a map of anything. So you have to ask security where things are, and when you play the casino games, they have all kinds of random rules that make you lose and you don't even know what is going on. The black Jack table in silver legacy was HORRIBLE and very very rude.

Went on a Saturday night payed $200 for a motel 6 room. Everything was terrible. Hotel is ran down, got stuck in garage elevator. Beds and pillows were horrible. They gave us the wrong room. Ordered a king bed gave us two full sizes. Front desk ran us around and didn’t give us map and weren’t helpful. They didn’t give us any of the birthday stuff they say they do online. DO NOT STAY IN THE HOTEL! Plus the slots were tight. Literally drive a couple more hours to California slots are a lot looser and hotel/motels are a lot better!

We went to the national bowling stadium and stayed here. It was a very good location - walking distance about 10 minutes. Registration was fast if you're a platinum member and elevators right outside of north Tower. High room was nice and when we were there, they had the hot air balloons in the am. Pretty view. Food court was very easy to get to and offered good choices. Good for family.

Circus Circus was enjoyable. The children area was most accommodating with games and arcade wisdom. We ended up looking around and decided to get a member's card. The kiosk for signing up was great but I still had to go to Guest Service to receive the card. I noticed that most of the employees I encountered had that "what do you need" attitude which was a bit of an downer. But I am sure being around the kids area all the time with the sounds may be a much. The food court was excellent. You can distressed and plan your next action while you grab something to eat. In all I highly recommend Circus Circus for the children.

The amount of homeless vagrants is terrible. The hotel is a non-stop thoroughfare for these people. The food court is NEVER cleaned adequately. Trash on the floor as well as unsanitary tables. Bring your own cleaning supplies. Hand sanitizer stations stay empty. One would think that there would be a discount since you have to clean your own table before you sit down. Thats a n,o food prices are still rather high for Subpar accommodations. Lwts talk about traversing through the casinos. Security told me my 1 year in a stroller couldn't be near the games at 30 feet away. We literally stopped to look at a menu. When asked where that policy is posted he said Nevada gaming commission. So I reached out. They said the hotel is supposed to impose their own policy and make it known. Minors are not to be within range of operation.

I often judge a hotel's service by their showers. A simple shower can make or break my experience as a guest. Circus Circus's shower was nothing short of spectacular; it was perhaps life changing. To start off strong, the water pressure was simply divine. Hands down the best I've ever experienced. The two nozzle settings were not great, but the middle third was absolutely perfect. Oppressive but not overbearing. Piercing but without sting. Second, the bar soap was much better than I had anticipated. I hardly ever use those types of soaps due to their inefficiency, however, this soap produced suds like I've never before seen. To top it all off, their hair products provided were superb, if not a little difficult to control how much came out of the tubes. This is, without a doubt, the cleanest I have ever been on vacation. (in case the intent of the image provided is unclear, it is me post shower, shocked at its greatness)

The worst hotel I have ever stayed in! First night we stayed in a dirty, dingy, loud air conditioned room. (Not at all what the pictures show you on the website!) My daughter was bit by some kind of bug. After having no sleep due to the loud AC unit and people running up and down the halls at 1am, we were at the front desk by 7am to possibly switch rooms. Ricardo at the front desk was so incredibly rude, condescending mean and unprofessional. Stating we needed to file a report with security in regards to the bug bite. We were then placed in another room (The rooms on the website) where I hoped the rest of our stay would be peaceful. In bed by 10pm and woken up at 11:30pm by screaming and banging from the kids in the adjacent room. This went on until 2am where I eventually lost my sh%^ and banged on the wall until they stopped. NIGHTMARE HOTEL! Do Not Stay Here if you want to sleep!!