Piccolino Exchange Square image

Piccolino Exchange Square

Restaurant Italian restaurant

Upscale chain restaurant with a contemporary interior & a menu of classic Italian specialties. People often mention staff, good, restaurant, friendly, service, time, main, attentive, dessert, area,


Address

11 Exchange Sq, Broadgate, London EC2A 2BR, United Kingdom

Website

piccolinorestaurants.com

Contact

+44 20 7375 2568

Price rating

$$ $$

Rating on Google Maps

4.50 (669 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 11:30 AM to 10 PM
  • Wednesday: 11:30 AM to 11 PM
  • Thursday: 11:30 AM to 11 PM
  • Friday: 11:30 AM to 10 PM
  • Saturday: Closed
  • Sunday: 12 to 6 PM
  • Monday: 11:30 AM to 10 PM

Featured Reviews


Frequently mentioned in reviews: staff (15) good (12) restaurant (11) friendly (11) service (10) time (9) main (8) attentive (8) dessert (8) area (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Nahid F. 5 years ago on Google
    Quality of food was ok. Very very slow service. I think you need to work on the speed of service during lunch time for the people who work in the city.
    10 people found this review helpful 👍

  • 3/5 Andrei K. 6 years ago on Google
    Ok, but not impressed. Cosy atmosphere and caring stuff. Probably perfect for a business lunch, but £20 for a main is a bit of an overkill for the quality you get.
    10 people found this review helpful 👍

  • 5/5 Ian F. 1 year ago on Google • 2042 reviews
    Great Italian restaurant located in Exchange Square (just behind Liverpool Street Station). Staff were attentive and friendly. Huge menu with a great selection of pastas. Opted for the Scallops for starter, Ravioli for main, and the Nutella tart for dessert. All cooked and presented well.

  • 5/5 Jodie 1 year ago on Google • 116 reviews
    An amazing hidden gem of a location and venue for corporate events, social gatherings and even family dining. A little tricky to find via Google maps but if you head towards the back end of Liverpool Street station (facing the platforms, walk on the upper mezzanine level) you will soon see exchange square. The restaurant has a lovely private dining room overlooking the main restaurant which I am using for a corporate dinner. Highly recommended beautifully decorated Italian restaurant well worth a visit.
    2 people found this review helpful 👍

  • 2/5 Charlotte F. 2 months ago on Google • 204 reviews New
    Came here with the Club IR 50% off offer - otherwise the prices are very high for what it is. I was very disappointed with the arancini (it was almost cold), and the other dishes were only average. The staff really very attentive though and it’s a very large space.
    1 person found this review helpful 👍

  • 3/5 Chibunda 2 months ago on Google • 63 reviews New
    The venue is absolutely lovely. Had a private area. It was a group of 20. We chose fish and it didn't come with chips and it wasn't very nice. Felt like it was incomplete meal. Others had beef which they enjoyed. Service charge is stated on website as optional but waitress refused to removed it and rockettes our bill. Total amount on bill didn't also add up to what we had. Somehow we had an extra 300 pounds. This is the end made the whole experience unpleasant because that's what we took away.
    1 person found this review helpful 👍

  • 1/5 Ellie L. 6 months ago on Google • 7 reviews
    Really disappointed in the brunch here. We had let the team know beforehand that I was not drinking for the brunch which they were happy to cater for. However, when the bill came, I was expected to pay the full £60 for the brunch when all I had eaten was the shared starters and a main with 2 lemonades. The staff were not forthcoming with helping and said ‘you are still sitting at the table for the brunch menu you have to pay full price’. Although the atmosphere was good, I was really disappointed in the service factor here and will not be returning.
    1 person found this review helpful 👍

  • 4/5 Elda L. 1 year ago on Google
    We had chicken breast with goonki it was absolutely beautiful. The pizza was average. The house rosé wine was lovely. It was fresh and fruity. I like the atmosphere with the mint color interior. The vibe was lively and the staff were friendly
    1 person found this review helpful 👍

  • 5/5 Pedro P. 4 years ago on Google
    If you want to spend time in a good restaurant in London, this is the right place! Amazing food and good service!
    1 person found this review helpful 👍

  • 3/5 Folu A. 1 year ago on Google • 263 reviews
    Nice spaghetti carbonara. Negroni was okay. Calamari was just okay, nice sauce though. Good cocktails. Coffee and ice cream desserts are a must. My highlight of the night Decent place for a quick lunch or quick pre theatre meal as close to the station

  • 5/5 Siddhartha G. 5 months ago on Google • 124 reviews
    Spent some great time there.. the food was pretty good but what I liked the most was the staff who really took care of you.. very friendly and polite. The steak could have been a little better but the dessert more than made up for it!

  • 4/5 Anand 3 months ago on Google • 80 reviews New
    Popped in for dinner as they had a 50% off deal for members with the app. Service was great, staff were very attentive and food was brought out on time. I would say the food was hit and miss, some of us ordered the same dishes on the table and the portion sizes were a little mismatched which wasn’t great. The pasta dishes didn’t seem authentic at all, a lot of “cream” added to most of them. I had the livers to start and the duck as a main which were both lovely, however the duck had a fair bit of gristle which put me off from finishing the meal. I would recommend this place for a catchup with friends or colleagues if the offer is still on but wouldn’t personally pay full price for what’s on offer.

  • 4/5 Devan V. 1 year ago on Google • 73 reviews
    It's a pleasant restaurant situated in a very busy area of the city hence the prices are far higher than the quality of the food. Ordered the pork arincini balls for starters which was faultless. Ordered the Branzino fish for my main which I thought was a small portion. Nevertheless it was filling and it tasted good. It did some with chips and some boiled veg which were nothing amazing. One of my friends ordered the mushroom risotto which they were happy with. For dessert ordered the chocolate ganache which was very good. I would recommend a visit but be wary of the price.

  • 5/5 Josh M. 2 months ago on Google • 47 reviews New
    Very nice. Good service and reasonably priced for high quality

  • 5/5 Kiibs K. 4 months ago on Google • 16 reviews
    Wow, that's all I can say! I came here with colleagues for a pre Christmas social event and the team did not disappoint. They were courteous from the door and throughout our entire time at the restaurant. The food was lovely - starter, main and dessert! Oh, the mocktail "Tropic Like It's Hot" was fantastic. Not a drop of ice to water down the drink - just the way it should be! Our food orders were placed on place cards, so no one forgot their order on the night. The team kept checking we were enjoying our meals. They catered to some colleagues who were vegetarian/vegan and catered to their needs as best as possible. A lovely evening was had by all, and would recommend!

  • 5/5 Rob B. 2 months ago on Google • 11 reviews New
    Had a private dining experience. The fish was amazing and the other food, steaks, vegetarian options starters and desserts all looked amazing great feedback. Tiramisu was epic and prosecco went down a treat

  • 5/5 Katie H. 2 months ago on Google • 4 reviews New
    Talal was an excellent waiter and we absolutely loved the brunch. Really friendly staff!

  • 5/5 Akash 6 months ago on Google
    We had the best dining experience here for my mum's birthday. The staff were extremely kind and attentive, especially Loredana who looked after us all night, I can't thank her enough. Excellent food also.

  • 4/5 Dan S. 1 year ago on Google
    Really nice experience here midweek for work dinner for 16 people. Staff were really attentive. Relatively pricey food however the food was exceptional with many options. DJ in the bar area was nice however for the restaurant area it was quite loud. Would revisit as there are more dishes I need to try!

  • 5/5 Rosie G. 3 years ago on Google
    Been here before and decided to go again for our anniversary on Wednesday early evening. Had a few different dishes. All were delicious!! Will find another excuse to go back very soon. Staff were friendly and attentive. Food came pretty quickly which is always good.

  • 4/5 Rosalind A. 4 years ago on Google
    Enjoyed my meal here. The waiter was really lovely. The bar was a bit weird though, it turned out that they gave the waiter a different bottle of wine to the one we ordered without telling us and then charged us for that on the bill... well they changed it in the end after we mentioned it, but it's a good idea to check the bill before paying here. Food was cooked well, prawns and langoustines were tasty.

  • 5/5 AmnYs2k. 1 year ago on Google
    It was excellent, good service, the staff is really friendly. Recommended

  • 5/5 Jennifer P. 3 months ago on Google New
    Went here for a work Christmas lunch - table booked for 1pm. As there were 18 of us, we had pre-ordered our food and wine. In spite of the pre-ordering, the service was incredibly slow....we didn't get our starters until nearly 2pm, then mains at 2.30. Then we were rushed to finish our desserts as they needed the table back at 3pm! We hadn't finished the wine we had pre-ordered as they hadn't come around to serve it to us (they could have left it on the table and we would have served ourselves). The food, however, was delicious. But the service was very slow.

  • 4/5 Sam P. 1 year ago on Google
    Had the fried calamari, vegan margherita and frutti di bosco for dessert. Service was attentive and respectful, glasses never ran empty and we weren't left waiting long for food at all. Excellent variety of quality wines to choose from. Venue was exceptionally clean and very spacious with a comfortable outdoor seating area letting you enjoy a quiet space surrounded by the towering London skyline. Only downside was the disappointing lack of good dairy free main courses. My pizza came with no dairy-free cheese replacement, they just removed the cheese from my food. Starter and desert were stellar on the other hand.

  • 4/5 Nicholas C. 7 months ago on Google
    My second time I visited. My client kindly invited me for a work lunch. Food is excellent but priced accordingly. It can get very busy with work parties but overall I have never left disappointed. I would highly recommend the private room if you want to run a small private function for up 20 people.

  • 5/5 Jit J. 1 year ago on Google
    After our daughters graduation ceremony we were looking for a place to have lunch. We came across this restaurant and from the moment we walked in to the moment we left we had such a great experience. The staff was really friendly and our waiter she was very informative and recommended the best dishes. We were not rushed at all and at the end of our meal our waiter said to my daughter she can have a dessert on the house. When our desserts came my daughter had a firework in her dessert and all the staff came to congratulate her. Overall an amazing day, thank you we will definitely be returning back. X

  • 5/5 Antonio P. 1 year ago on Google
    I have been going to Piccolinos for many years now and it just gets better and better. The atmosphere is awesome and the staff always go the extra mile to make you feel like you are at a home away from home. The warm welcome we get when we arrive is second to none, it makes you feel so important and they thoroughly enjoy your company. The food is fantastic, always delicious. This is absolutely my go to Italian in the Liverpool Street area.

  • 5/5 Ross 1 year ago on Google
    Great dining experience! Food was excellent, as always and staff super attentive and friendly. Our server Dom (I guess manager because wearing blazer) was amazing and always available to our needs. I would highly recommend!

  • 5/5 S C. 1 year ago on Google
    Went tonight with a group of six. Food was delicious. Service was perfection and I want to give a special shout out to Marianella. She was so helpful. Took photos of our table and helped split the bill. She was faultless. Thank you 😊 💓 ☺️

  • 5/5 Ruben 1 year ago on Google
    Four times since the renovation. It’s always a pleasure coming back here every time. I would have liked to eat outside al fresco, but it was a cold evening, and there were no heaters. A real shame for such a beautiful place. Luigi and Domenico are details oriented and ready to offer the best experience to their customers. All the staff were also friendly and professional. See you soon

  • 1/5 Megan B. 1 year ago on Google
    Do not come here. The food tastes and looks as if it was frozen and taken out of a bag. Everything had no seasoning, is pre-prepared, and is tasteless. Service didn’t make up for the poor quality food, and wine was recommended that didn’t align with the flavor profile we specified. We tried a good variety of the dishes across a large group and no one was satisfied. They were out of core Italian staples like lasagna, all chicken, and dessert options.

  • 5/5 D G. 1 year ago on Google
    We had an excellent night. The f ood was very good. The restaurant is in a great location with a very nice atmosphere. It also has a beautiful outside area. The staff were very friendly and helpful. It was a Thursday so they had a DJ there which was a nice touch. I highly recommend this place! A little Gem in the middle of the city!!

  • 5/5 Borislava P. 1 year ago on Google
    We wanted to enjoy the sun on a December day and have a coffee outside. I’m glad Piccolino offers tables outside with big tents to cover the garden area, also heaters. There were no other place at the time to seat outside apart feom pubs. We didn’t have any food but service was spot on.

  • 5/5 Teresa 1 year ago on Google
    Really cosy place to get drinks after work in a hidden leafy garden tucked behind Liverpool st station. Escape the rush, chill in the cosy al fresco seating. Especially enjoyed the non alcoholic cocktails which were only £5. Will definitely be back! Great customer service too.

  • 5/5 Colette T. 3 months ago on Google • 1 review New
    We had a maternity leaving lunch yesterday. This is my first time at this restaurant and I must say was so impressed! I had the crispy duck in a Grand Marnier sauce which was supberb!! The food was excellent along with friendly and professional staff plus the seating was so comfortable. Just fabulous!!


Call +44 20 7375 2568 Open on Google Maps

Amenities


  • Parking
    • ✓️ Plenty of parking
    • ✓️ Paid street parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Cocktails
    • ✓️ Hard liquor
    • ✓️ Small plates
    • ✓️ Vegan options
    • ✓️ Late-night food
    • ✓️ Vegetarian options
    • ✓️ Private dining room
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ Outdoor seating

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