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Frequently mentioned in reviews: service (26) order (18) line (14) fast (14) great (13) drive (12) time (12) location (9) customer (8) long (7)
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  • 1/5 A1 1 year ago on Google
    My daughter loves this place however I am not the biggest fan as these portions do not fill my apetite. Today just reassured me that I should stay away. Waited about 40 minutes in the drive thru, drove home to realize that I didnt get any sauces nor any straws for my drinks and while taking a bite into my sandwich that was stacked with lettuce I found a bug crawling inside of my sandwich. Disgusting!! Ruined my whole family's apetitie as they had ordered salads for themselves. Needless to say they didnt finish their salads as you can imagine what they were thinking. All bad!!! I did take the sandwich back as I felt that I needed to bring to this to management attention. They refunded my meal however the damage was done. Dont believe me? check out my pictures. Makes me sick thinking about it. Smh 🤮🪲🗑
    2 people found this review helpful 👍

  • 5/5 Jesus B. 5 years ago on Google
    Grate service, there was a big line when I got there and it still went pretty fast. I also asked if I could add at the drive through windows and they happily took my request
    1 person found this review helpful 👍

  • 5/5 Brandon F. 3 years ago on Google
    Insane dawg supa fire service
    1 person found this review helpful 👍

  • 4/5 Adrian L. 3 years ago on Google
    Giving them 4stars because the food was delicious, but not the 5th star because they forgot my girlfriend's mac and cheese and her brownie.
    1 person found this review helpful 👍

  • 1/5 Arturo G. 1 year ago on Google
    This place got everything wrong. Don’t order online they forgot you ordered and don’t care about what you order. Thanks chic fil a
    1 person found this review helpful 👍

  • 5/5 Michael N. 3 years ago on Google
    Great service good staff

  • 3/5 Jesus V. 3 years ago on Google
    No taste in the food. Good customer service

  • 1/5 Pee D. 3 years ago on Google
    This place just opened and its the worse location I've been in. It's dirty, stuffy and the line was super long. Me and some folks in line counted ten....yes TEN!..workers just in the front cashier section (not including in the back or as the drive thru window) but only 2 registers open. The bathroom sink water is always scalding hot for some reason...and this location consistently gets our order wrong and leaves is with missing meals. I've entirely stopped going there at all!

  • 2/5 Relle R. 3 years ago on Google
    Line was so long over 30 minutes for food and it was cold.

  • 3/5 Catrina J. 3 years ago on Google
    Just ok

  • 4/5 Katrina M. 3 years ago on Google
    Line was ridiculous but I ordered ahead a got my food by curbside pickup once we finally made it through the line

  • 4/5 Maryann D. 3 years ago on Google
    Even with mega lines they get you in and out quickly! Food is always great!

  • 4/5 Lorena G. 9 months ago on Google
    Food is pretty good and the service was awesome when we went. The staff kept coming by to see if we needed anything even though this is a fast food restaurant. I thought that was awesome. The only reason I didn't give it the full 5 stars is because of the kids' play area. Our kids went in to play, but it was extremely smelly and reeeeeeeally hot. I know that kids' play areas are normally smelly (especially when they take off their shoes), but it was just too much.

  • 5/5 Tony B. 3 years ago on Google
    Bomb food!

  • 5/5 Cynthia G. 3 years ago on Google
    Great food. Waited around 20 minutes in line at drive thru. Not bad.

  • 5/5 Cipriano Mateo C. 3 years ago on Google
    (Translated by Google) Ehh (Original) Ehh

  • 5/5 Chris Wu �. 3 years ago on Google
    Place is usually packed Food is good and staff get your orders pretty quick

  • 5/5 james h. 3 years ago on Google
    Best chicken sandwiches in the world

  • 3/5 Napoleon B. 3 years ago on Google
    Not a real fan of it sorry

  • 5/5 Wendy H. 3 years ago on Google
    The food and service was great. Most definitely will get food there again

  • 1/5 Michael M. 9 months ago on Google
    I’ve met the owner a few times and has great customer service. The problem is the staff doesn’t seem to care. Just now I walked in for a pick up and the employees were too busy having personal conversations with one another to even acknowledge I was there. Four employees standing at the entrance talking and three more packing bin boxes next to the pick up line talking to each other as well. My order was wrong for the second time in a row. I asked for the manager and she looked like she didn’t care and was annoyed that I was even bringing this up. The conversation ended with me telling the manager nevermind my complaint and me walking out. Walmart type of customer service.

  • 3/5 Jon S. 10 months ago on Google
    The food was great as always, but the dining area was a mess. There was trash all over the floors, and all the tables were filthy. I walked past 4 tables that were dirty until I found the least dirtiest of them all. Even then, I had to clean the ketchup and sauce off with napkins. The food was great but it makes me curious on the cleanliness of the kitchen.

  • 5/5 vivekananthan s. 1 year ago on Google
    The best sandwich is in the chick fil A , normally I don’t like the fast food but in the chick fil a sandwich’s loved , in the location clean and all employees are friendly, the order so fast , don’t need wait , dining or drive through super fast …. I highly recommend it to this location people get some awesome food in this location…. Go go go

  • 5/5 carson h. 10 months ago on Google
    Food is nice. The service depends on how busy they are. But for a faith based business. In and Out still has a better customer service. But again depending where you are. The atmosphere is also the same. The one in Rancho Cucamonga needs improvement with service and atmosphere but it's a safe and busy place. Love the salad.

  • 1/5 Destiny G. 11 months ago on Google
    Refused to fulfill my order I placed on the app because I arrived at the restaurant 5 minutes past breakfast. Every other place fulfills breakfast orders as long as they're placed before 10:30. I'm so used to them being kind that their flippant attitude about it was really disappointing. Don't let people order and pay if you're just gonna tell them no when they get there..

  • 5/5 Mike M. 5 months ago on Google
    I visited the local Chick-fil-A located in Rialto across the street from the beautiful Renaissance Marketplace West Shopping Center. I was well prepared for a long wait in the Drive Thru line, so although it took considerable time to purchase my food, it was well worth the wait. The chicken was hot, and the distinct, light, crunchy batter was the perfect thickness, and density. I enjoyed my morning snack thoroughly. I also used my Gift Card to pay for my (2) Classic Chicken Sandwiches, the Spicy was delicious, and the regular Classic was simply THE BEST!!!

  • 2/5 Heidy M. 6 months ago on Google
    So a few months back I received a moldy gluten-free bun after ordering a grilled chicken club in the drive thru. Got home and realized the bread was moldy. I called and luckily they did reimburse me, but that was about it. I’m currently pregnant so if I would’ve ate it, I would’ve got extremely sick. Just warning people to check their food before eating it.

  • 5/5 Atlas C. 8 months ago on Google
    I had the most absolute best time here. First off, I came in around 3 and this worker, I think her name was Priscilla, and she was just the absolute nicest. She refilled my drink and complimented my hair. And then the other day, this other lovely worker named Bianca was very nice to me when taking my order in drive thru. I’m a regular customer so I’ve begun taking note of all the nice and amazing employees. I think the owner should definitely congratulate these two girls for having such amazing customer service and hospitality. Thank you i will def come back again.

  • 5/5 David E. 6 months ago on Google
    I travel 6 months out of each year. I see a lot of different restaurants. (Sit down and fast food) This Chik-fil-A is an extremely well run place. Clean, friendly, and quick service. All the team members are where they need to be, friendly, work with a smile, and have low stress. Saw the manager or owner dressed in a suit working alongside his team and was impressed how he helped and personally made sure the parking lot/interior was clean and he made the rounds to meet the customers as well. I personally talked with him in the parking lot and told him how impressed I was. Very well run and managed place. Felt safe, and food was excellent, too. Well done, gang! 🏅 👏

  • 2/5 Joe K. 7 months ago on Google
    I come here all of the time, and have never received my food like this until September 29th. Disrespectful.

  • 5/5 Tracy J. 8 months ago on Google
    Drive thru was relatively quick (and it was semi-busy) service was good and food was made as it should be. No complaints for this location! However, I did try the new peach lemonade smoothie drink? …I did not like it.

  • 3/5 Robyn C. 8 months ago on Google
    My skinless nuggets were cold. I've never had that happen before. I made the server aware, and he bought me another order, but they were only slightly warmer. When I order them, they're always hot. It was totally weird seeing that the place was packed with people inside and out.

  • 5/5 DOLL M. 3 years ago on Google
    I love this place now is my favorite place to eat burgers 🍔

  • 1/5 ANDY M. 3 years ago on Google
    Just like Cains... big hype over nothing. My 1st time there & probably my last. Don't ever order the nuggets. Literally a tiny nugget, not worth the price.

  • 4/5 LaJami H. 3 years ago on Google
    Very fast service even though the line was long. They did forget one of my sandwiches.... But fixed it... Fast.

  • 5/5 lorena b. 3 years ago on Google
    Amazingly fast service despite the long lines. The food is great. I give it a thumbs up.

  • 5/5 Terri A. 3 years ago on Google
    So glad that you can order online now at this location. Went thru the drive thru this time as it wasn't too busy. We were greeted by employees who took our order and were extremely polite. We are in the parking lot and the food was awesome.

  • 3/5 ilovemywife2685 3 years ago on Google
    Drive through was very long, but moved very fast. I ordered two eight piece nugget meals for my kiddos. I gave three stars because there inconsistently chicken sizes. Some are VERY small. Everything was fresh though.

  • 5/5 Julie B. 3 years ago on Google
    Just what we needed after coming down from the mountain. My MIL was so impressed with how nice everyone was. You've definitely gained a new customer today!

  • 5/5 Chris L. 3 years ago on Google
    Chick-Fil-A never disappoints! Always fast service and smiles! My recent visit I could tell a new employee was working when it came to pay with cash. She seemed a bit overwhelmed but had help with her. I told her, take your time, you'll get it! I made her laugh and feel at ease as she should. She was trying to hard to move the line and in my opinion she did a great job!

  • 2/5 Renee R. 3 years ago on Google
    This is the closest one to me from APPLE VALLEY, my order was all wrong. I was very disappointed. I order the 12 piece chicken nugget meal which comes with fries and a drink. I then ordered a medium Mac and cheese on the side. I got my order and began to leave the window. I checked my bag it it was 2 fries and not Mac and cheese so I How to get out of my car go to the window informed them that they gave me extra fries instead of Mac and cheese. l was told I would have to get back in line to place an order. When clearly they messed up the order. SMH

  • 5/5 Bridget Van W. 3 years ago on Google
    I love Chick-fil-A cannot wait to get one in Victorville.

  • 5/5 Christina A. 3 years ago on Google
    Friendly and efficient service. And the food is always great!

  • 5/5 Jorge T. 3 years ago on Google
    Great service very busy but this place is fast to serve

  • 5/5 Daniel O. 3 years ago on Google
    (Translated by Google) 2nd time I go here and the chicken samwich I ate is delicious. I will go again !! (Original) 2da vez que voy aquí y está delisioso el samwich de pollo que me comí. Volveré a ir!!

  • 5/5 Ashley M. 3 years ago on Google
    If I could I'd give you all the stars in the world I'm not even kidding I would. I had alot of favorite places to eat at and Chick-fil-A knocked it outta the park it's my #1 favorite place to eat everything you guys make is amazing, delicious and full of flavor. Even the customer service is great. I wish you guys had a location in Victorville because I would go more often. I have had Chick-fil-A twice now and both times I have left ecstatic. Thank you so much.

  • 2/5 Jazmine A. 3 years ago on Google
    Cold food. Over pricy!

  • 3/5 Arthur J. 3 years ago on Google
    Slow service

  • 1/5 Angel M. 3 years ago on Google
    Terrible drive thru management let people when haven't been waiting infront of everyone

  • 5/5 Luis M. 3 years ago on Google
    Great food, great service, drive through line goes real fast.

  • 4/5 Hola H. 3 years ago on Google
    Good food and great service

  • 5/5 Adiel B. 3 years ago on Google
    First time trying it and I can say it was delicious 😋 would totally recommend 💯%

  • 5/5 Paul R. 3 years ago on Google
    Always good food.

  • 4/5 Christi P. 3 years ago on Google
    They are fast and friendly but this location turns off mobile ordering in the morning and lunch time which is kind of annoying as it cuts the wait time down a lot. But the food is always great.

  • 5/5 Jess 3 years ago on Google
    Always love it!

  • 4/5 MAYOR S. 3 years ago on Google
    LINES ARE TOO LONG

  • 5/5 Elvia A. 3 years ago on Google
    Good service and great food. Wait lines of up to 1 hr but its worth it.

  • 5/5 David F. 3 years ago on Google
    This is such a busy place the line Sometimes reaches the street.

  • 5/5 Jacqueline G. 3 years ago on Google
    Love everything on the menu 😋

  • 5/5 James H. 3 years ago on Google
    Fast and friendly drive thru service. No sit down service at this time.

  • 5/5 Cameron P. 3 years ago on Google
    The drive line was so nice best experience I had in a line. Went fast good views a shade built in easy to navigate in a truck parking lot was very organized and tidy


Call (909) 235-4151 Open on Google Maps

Amenities


  • Pets
    • ✓️ Dogs allowed outside
  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Healthy options
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Breakfast
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Breakfast
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ Outdoor seating

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