I don't where to begin or what to say about the health care system over here!! It's a disaster and very disappointing!! If a child needs immediate help we don't know where to take them!! If their pediatrician or family physician are not available all the time!! Giving appointments after months!! You know you can't just go to the emergency of a hospital for everything!! Sometimes you need an urgent mental health advise or behavioral management advice or so many other examples that the children might experience specially after the pandemic!! They tell you that you are supported!! Where is the support!! I don't see anything!! No support not even by giving appointments and try to listen and care about people's children concern!! Then what will happen if this child grows up without guidance and help!! While the parents did everything they could to help!! Who to blame here!! I am just sick of the health care system in general!! It's not even a standard one how can it be a good one!

Has a paediatrician office and the only way to communicate and speak to someone live is leaving a message or email and waiting for a call back is disgusting. I should be able to call my child’s dr office and someone should be able to answer. So frustrating that I have to wait for a call back that takes forever.

Great clinic so clean and very professional. Easy to schedule appointments and always friendly nurse staff. Definitely recommend for pediatrician. Thanks Dr. Lau 😊

I rated two stars just because my son’s Paediatrician is amazing. She’s very patient and knowledgeable. However, the only problem I have with this location is that no one answers the phone. I’ve tried several times with no luck. I always have to email to get assistance from someone which is 1-2 days later. I really think staff should be answering phones because when parents call most times it’s an urgent matter.

My child was seen by doctor Kolitin in order to help us with my child's growth issues. This doctor's attitudes toward the patients are extremely unprofessional. The only thing I can say is that in Canada we have lower health care standards because these doctors know that as long as the patient enters their office they get paid anyways and therefore they don't even bother to put effort to help the patient. This doctor specifically has a very poor attitude and lacks knowledge. Do not waste your time seeing him. Avoid!

Since this pandemic started this office has been horrible and just a joke. No voicemails returned, I don't understand how other drs, nurses and people working and these drs can't see a child... We haven't heard or seen our pediatrician its been other drs that I have no idea who they are. After 3 phone appts nothing was given to my child and I rushed her to the hospital in the middle of the night turned out she had Pneumonia (only 2yrs old) and dr told me lucky I came in when I did. My oldest now has had a bad allergy and still just a phone appt. Dr tells me it's viral and she will send a prescription to the pharmacy, it's the next day still nothing at the pharmacy and this is not the first time again. Everything seems to be viral btw. I keep trying to give this clinic and these drs a chance but my children's health is not a joke and I'm done with this. Sad I referred families here.

Extremely bad service, they don't answer call you leave a voice mail to make appointments and they don't get back to you all the time. They change your appointments without notifying you and when you show up to your appointment the doctor can't see your child as the staff changed the appointment. An amazing doctor Dr. Gordener move to this location and that is why we started going there but now that he has retired and no longer works at the location there is no reason to go there as the current doctors are similar like the rest of the staff. I would highly recommend not to take your kids there.

Had my babys referral accepted on March 16th. Waited a week then called to follow up and see when we would be able to book an appointment. Didn’t hear back, waited another week, followed up again via email and voicemail. It is now May 22, still never heard back. Just ridiculous

I was referred out to this clinic after I took my child to Sick Kids for chronic pains. After speaking to a doctor and a social worker, we were discharged with a diagnosis of somatization, and a referral to Boomerang for further treatment. We trekked our way from downtown, met with the doctor, and left being told they would send a list of resources to help. I thought maybe these resources would be low-barrier therapy services, or perhaps therapy covered by Sick Kids. Instead these "resources" were breathing exercise (which we already do), a self-help book about raising a "sensitive" child, and sites about anxiety. None of this helps treat somatization. What a waste of time.

Just like sick kids, but not downtown! I love this place. I do not miss the drives downtown for appointments; tests and procedures, sure, but appointments YES! The front desk staff is competent, helpful and polite. My appointments come with reminders which I find extremely helpful. Easy enough to find parking. I hear there is underground parking but I haven't had to find it yet (knock on wood) Doctors here at this clinic are wonderful. I've seen so many specialists and have had regular appointments for my children. Shout out to dr. Moharir who is absolutely wonderful! And another shoutout to the staff who make boomerang run successfully! Thanks.

I absolutely love Boomerang Health Clinic. The staff are so friendly and kind and always make my children feel so comfortable. I never have to wait long to be seen which I love. Dr. Fume is amazing with all four of my children and I am extremely pleased with her. I highly recommend this clinic!!!!

My daughter had a phone consultation on Nov 5 and we were supposed to get a prescription and blood works form after the call. Till date we are still waiting, and we've have been calling the clinic for the past 3 weeks. No one picks up nor call back. I'm not sure what they mean by “Healthier Children and a Better World” and that you can count on us

Please note that as per IPAC public health guidelines, your clinic needs to provide masks to patients at no cost. It’s also rather comical that the receptionist on the right side of the desk as you are facing them, is always massless or wears her mask on her chin. The clinic also does not meet many IPAC guidelines leaving much room for improvement with cleanliness.

Very pleased with this office. Very responsive and appointments are timely. Nurses are great and we love Dr Lau.

I love this clinic. The staff is friendly and helpful. Our doctor always listens to every concern I have and takes time to answer my questions. I only wish this place was a little bit closer to our home

Boomerang is where I go for all my children's specialist appointments. I make my doctor send all my children’s referrals to Boomerang because we are able to see specialists with minimal wait times. Every doctor we have seen at Boomerang has been professional and very knowledgeable and the staff treat their patients and their parents respectfully and professionally. They always phone with reminders of your appointment. My doctor thanked me for telling him about Boomerang, as he has sent many of his patients there after I told him about it and their parents were very grateful and thankful for referring them there. I’m very thankful for having a great clinic available that I can go to where I know my children are going to receive the best care!

What horrible service, I had a conference all with Dr. Cynthia Popalis on October 16 it was her idea to get blood work done for my son and advised , that she would have her secretary send me the blood requisition it is now January 6th and still nothing. I wasn't going to wait for them as I left messages and emails and not even a reply back my sons pediatrician took control and helped my son. I wish I can make tons of money on a conference call and then do nothing.

This clinic has really organized and professional staff including the front desk and the nurses

Possibly the worst Dr. office I have ever encountered. Takes months to get an appointment from an internal referral. You need to follow up with them regularly and hope you get to talk to a person or your message will never be answered. This place is everything wrong with our healthcare system.

Terrible service, do not waste your time with this clinic. They never answer the calls or emails, the secretaries are only for decoration because they never answer

Had a great experience. The doctors and nurses listened to our concerns and didn’t make us feel rushed. The clinic was clean and friendly. We are so thankful to have found this clinic!

If they learned to acknowledge emails or actually respond when we needed support from a health care professional it will be great!

I wish I could give 0 star Literally my biggest nightmare. Super unprofessional, zero knowledge. It felt like physio doctor was an intern who is afraid of kids. Don’t waste your money or time.

We had a GREAT experience at Boomerang Health! The staff was very friendly and helpful. My daughter saw Dr. Katchky who is amazing! It’s nice to go to a Dr.’s office where everyone is so professional and willing to help! I would recommend Boomerang Health to anyone!

We have been coming to this clinic for over 4 year. My son is always so excited when he knows he's going to Boomerang! We've recently switched from our previous doctor, to have my child see one of the pediatricians at Boomerang. The team has been so welcoming and helpful during the transition. Highly recommend this clinic!!

So far I got the fastest service for my son here than elsewhere in Canada..

Very comfortable and state of art health clinic

This clinic doesn't deserved any star actually!!! If you want to book an appointment you have to wait for 3 months or so! Or they will never answer any of your call or inquiry at all!!! If you are running a clinic make sure you can accommodate all your patient!! Or try to reply on any of the email!! But once you make a complaint or asking them a question they will just tell you that there's a lot of patient! A lot of patient????? I never see any line up in your clinic!!! Also there is no costumer service or front desk that will answer your phone call,. The operator will tell you to press the line, that you don't even know!! And I don't even know the name of the pediatrician because you have a random doctor in your clinic!! Just close your clinic!! I hope the health care organizations in Ontario should do something about this clinic pretends to be clinic!! But actually they just accomodate those patient who pay for there extra services!! Like those rehab and so!!!!

My daughter broke her leg in 2 places and her ankle from hockey. Dr Katchky was amazing and my daughter still raves about him 4 years later. He really knows his stuff and has a great rapport with kids. Highly recommend him to any child with a sport injury.