Freshii image

Freshii

Restaurant Fast food restaurant Vegetarian restaurant Vegan restaurant Health food restaurant Salad shop Soup restaurant Charcuterie

Health-minded, counter-serve chain offering tossed-to-order salads plus soups, burritos & more. People often mention great, time, good, fresh, bowls, service, quality, experience, healthy, order,


Address

764 Gardiners Rd, Kingston, ON K7M 3X9, Canada

Website

www.freshii.com

Contact

+1 613-417-3355

Price rating

$$ $$

Rating on Google Maps

4.20 (198 reviews)

Open on Google Maps

Working Hours

  • Monday: 10 AM to 8 PM
  • Tuesday: 10 AM to 8 PM
  • Wednesday: 10 AM to 8 PM
  • Thursday: 10 AM to 8 PM
  • Friday: 10 AM to 8 PM
  • Saturday: 10 AM to 8 PM
  • Sunday: 10 AM to 8 PM

Featured Reviews


Frequently mentioned in reviews: great (10) time (9) good (9) fresh (8) bowls (8) service (8) quality (8) experience (7) healthy (7) order (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Brittany L. 1 year ago on Google • 3 reviews
    I ordered the Lemongrass soup, which used to be a large bowl- I was given this tiny cup. It barely had any noodles in it and cost $13 with tax?! If you are going to give a fraction of the portion- maybe don’t charge $13. Ridiculous. Will not be returning.
    3 people found this review helpful 👍

  • 5/5 John A. 2 years ago on Google • 461 reviews
    Pleasantly surprised. Never tried it until yesterday and was surprised by how flavourful it was even without meat. Portion was large and filling so it somewhat justified the price. Food was fresh and made fast. I could see myself coming back on occasions and trying different things. I will say I will ask for more sauce on the wrap as kale tends to need more sauce.

  • 5/5 Sindy B. 4 years ago on Google • 108 reviews
    I was first introduced to Freshii by my little sister, who in turn had been introduced by our little brother. I would have never thought of stopping in, as I assumed it was something different than what it actually is. That being said, I loved it! I had the Market Salad, with some alterations, and it was honestly DELICIOUS. So much so that I brought my husband, two days later, so he could experience it as well. Thank you little sister... this is my new favourite "fast-food". Great selection of healthy alternatives to what we currently associate with fast-food. I will be back!!!
    1 person found this review helpful 👍

  • 1/5 Greg S. 1 year ago on Google • 10 reviews
    I've been a regular customer since you opened. Today I was told you can not substitute toppings. I asked when that changed and she said it's always been like that. It's a $1.50 per topping. Never has there been a charge or have I been told you cannot substitute. I left.
    1 person found this review helpful 👍

  • 5/5 Stephanie B. 4 years ago on Google
    Freshii in Kingston opened just over a week ago (late March 2017) on Princess Street in downtown Kingston. It is located just down from Stone City Ales. Nice place to have in town as it offers all fresh and very healthy ingredients in the dishes offered. You order bistro style from the front till and then they prepare your food. Great selections for vegans and vegetarians. This place will do well as there are a lot of health conscious people in the Kingston area. There is free wi-fi so you can bring your computer with you if you wish while you enjoy your lunch. There are nice views onto Princess Street and the restaurant is clean and bright. Great addition to downtown Kingston. Nice vibe. Thanks!
    1 person found this review helpful 👍

  • 1/5 MacKaleigh M. 4 years ago on Google
    This isn’t the first time I’ve had an unfortunate experience at this location. They have repeatedly forgotten the protein in my bowls, on approximately 5 occasions now. Normally I would eat in the restaurant and could correct this immediately but with the current circumstances I took my food home to eat and when I opened it, it was, once again, lacking protein. I honestly don’t know how to request for this to stop happening because it continually happens.
    1 person found this review helpful 👍

  • 5/5 Sarah 1 year ago on Google • 255 reviews
    This place offers healthy choices, rice bowls, and smoothies. You can eat in or take out even order ahead on mobile app. Think subway but for rice and noodle bowls. You can get different flavors and spice levels. Tasty.

  • 1/5 hikeCANOEcamp 1 year ago on Google • 138 reviews
    Again, very little veggies. The consistency is most times skimpy for the toppings.

  • 5/5 A J. 2 years ago on Google • 33 reviews
    Love Freshii, sometimes it's a busy location. Deliverable on Uber Eats. Cold pressed juices are very nice, food is great. Vegan options available, no vegan cheese options here. Teriyaki Twist Bowl pictured.

  • 5/5 Emily B. 8 months ago on Google • 6 reviews
    Let’s all give it up for Joey, folks! Cause I kid you not I went from a day of tears and feeling sick to a happy belly and a face hurting from laughing after his 10/10 service. To top it all off he wouldn’t even accept a tip for providing me with actual life changing service. Humble and caring. Freshii, you are lucky to have Joey as an employee. Thank you.

  • 4/5 Danielle S. 4 years ago on Google
    Their salads are the best! And it's great that they can do half size portions

  • 1/5 nikki gerry L. 4 years ago on Google
    Did not go there, went for manicure next door

  • 5/5 Bilal H. 4 years ago on Google
    I like freshii! I feel like I always get a constant experience in terms of food quality and taste. I really like that I can customize any of the existing bowls they make, it's pretty straight forward and really tasty!

  • 5/5 Maxine D. 4 years ago on Google
    The for is fresh and healthy, my kind of lunch.

  • 5/5 Lisa M. 4 years ago on Google
    Love this place.

  • 5/5 mrsmgrp 4 years ago on Google
    So fresh!

  • 3/5 Tina B. 4 years ago on Google
    It looks like a nice place I have never been into it being totally honest maybe some year I'll go in it before if they ever do closed down but I don't say that cuz they looks like a really good business there

  • 5/5 Celeste L. 5 years ago on Google
    Always a great experience here. I love that the staff are so helpful and suggest trying different foods!

  • 5/5 Wahid I. 4 years ago on Google
    If you are looking for healthy, yummy and affordable food, then it's the best place to go in... great staff and friendly environment!!!

  • 4/5 kavita b. 5 years ago on Google
    It's good food,wish I could afford it more often. It's so expensive

  • 4/5 Christopher E. 5 years ago on Google
    Good reception, friendly staff

  • 5/5 Doğa E. 1 year ago on Google
    It's really good!! Food is delicious, generally a consistent quality as well. My only mild suggestion for customers would be that almost all my orders take some time to be prepared, regardless of the quantity in the order. - IF time is short, I would suggest ordering for pickup in advance.

  • 4/5 Tanya E. 2 years ago on Google
    Delicious food and great service!. Ate in the restaurant, would be better to have biodegradable utensils and didn't need the lid for our bowls.

  • 5/5 Natalie G. 2 years ago on Google
    Great food, especially the cob salad! Great snacks and everything is highly customizable.

  • 1/5 S C. 2 years ago on Google
    Sorry I have to give it one star. NEVER a consistent experience. I keep trying but really need to give up on this place. You can order the exact same meal two nights in a row and get two entirely different meals. Tonight the tomatoes were mushy, lettuce was not fresh and my extra dressing request ended with me getting no dressing. It’s sad, I want to support them but they need to start getting things right. Seems to be a common problem after seeing these reviews so I’m not alone.

  • 1/5 Heather K. 2 years ago on Google
    My order is wrong every time regardless of how specific I am with the order!! The fact that the receipt indicates no cheese and no dressing, then to get it with cheese and dressing so often is not okay. This is a severe allergy and to have it ignored over and over is unacceptable.

  • 1/5 Jack S. 1 year ago on Google
    Absolutely disgusting. Avacado was brown and looked spoiled. Rice was overcooked and mush. The bean mixture was like cat food. Tex Mex was so bad I threw it out. Eat here at your own risk!

  • 5/5 kasia g. 1 year ago on Google
    i love love love the freshii menu and it’s always prepared in a beautiful manner & the portions are wonderful and i love how u can order ahead w the app!

  • 4/5 Claire N. 1 year ago on Google
    Fresh, healthy food that came hot and quickly. Friendly, patient staff for first time visitors.

  • 4/5 Andrew 11 months ago on Google
    Consistent and tasty. I wish the pricing would include the protein added as that is a little bit misleading with their price advertising. Overall good and I will return.

  • 3/5 Brittany P. 3 years ago on Google
    Tasty and a great alternative for something on the healthier side but pretty expensive for what it is. If you get the bowls they're always cold which is a bummer for me personally. Would really like if at least the meats were heated like the rice that go into the bowls.

  • 5/5 Janine d. 3 years ago on Google
    The service was excellent and the food was great

  • 2/5 Monica P. 3 years ago on Google
    The food is good but not great. The staff were VERY rude the last time I was there! They made a mistake and acted like it was ridiculous to have the issue fixed.

  • 5/5 Devin S. 3 years ago on Google
    Smoothie was nice, you can customize it which is also nice

  • 5/5 Jonah R. 4 years ago on Google
    We started with chicken and vegetable dumplings. Both hot and delicious, fresh out of the pan. We moved on to a fried tofu dish and spicy chicken noodles. Huge portions, quality ingredients, complex delicious flavors. Big thumbs up for the not-too-sweet peach iced tea! I cant say enough good things about this place. It will definitely be a new Newcastle go-to.

  • 5/5 Joann M. 4 years ago on Google
    Ordered thru the app for take out - fast, friendly and the best kale Caesar salad out there! We love freshii ♡

  • 5/5 Nicole E. 4 years ago on Google
    Love freshii bowls and the veg options high in protein. This location was super quick even though it was busy and the staff were very nice. Bathrooms were clean.

  • 4/5 Brenda C. 4 years ago on Google
    Love Feshii, fresh food, nice staff, a little pricey.

  • 5/5 Barde D. 4 years ago on Google
    Their pear and avocado salad is the best salad i have ever had! Lobster white tuna sandwich is also yummy would definitely come back hereWe also had the homemade potato crisps to start which were very good. That being said, one of my friends food was forgotten so he had to wait while everyone ate

  • 5/5 Matthew C. 3 years ago on Google
    I eat at this place for lunch many quite often since it is in a good location, close to my company. The portions are above average for healthy food ,and the food quality is always top notch. The smoothies are fantastic as well. I would only recommended the cleanses if your really hungover.

  • 2/5 Christopher M. 3 years ago on Google
    Over priced...

  • 2/5 ma 3 years ago on Google
    6 employees in the store, 5 of them talking and walking to the back when customers come in making 1 poor girl do all the work

  • 5/5 Sheila J. 3 years ago on Google
    On a hot humid day not knowing what to eat? Their variety of salads is amazing.

  • 2/5 Laura E. 3 years ago on Google
    Buddha bowl used to come with rice (like the picture on the website) last 2x has been with a solid clump of Noodlesstuck to the bottom of the bowl (thought the last time was just a mistake). Very disappointing especially as there is little sauce to declump! Will make sure to ask for rice I guess.

  • 1/5 Roopinder s. 3 years ago on Google
    Poor service and food

  • 1/5 David H. 3 years ago on Google
    Food is great when they have the supplies to make it. Would be better if they planned ahead for dinner rush. No falafel last time but offered to substitute in avacado, out of quinoa and rice this time with no plans to make more. When I inquired why they weren't making more as most dishes require it I was told it would take 40 minutes so not happening. I got my money back and went somewhere else.

  • 5/5 Chintan M. 3 years ago on Google
    Nice place

  • 5/5 Tanya. B. 4 years ago on Google
    Delicious!

  • 5/5 Susan M. 4 years ago on Google
    Awesome food , definitely go back again and again . Lots of choices to try

  • 4/5 Ridhima A. 4 years ago on Google
    Good food with amazing service!

  • 4/5 Connor H. 4 years ago on Google
    Tastes great but expensive!

  • 1/5 Percy D. 4 years ago on Google
    I eat at freshii at least twice a week at various locations and have found this place to be the worst in terms of quality and customer service. My visit on Jan 8 is definitely the last. The downtown location is way better in service and quality of the veggies.

  • 5/5 Seb G. 4 years ago on Google
    (Translated by Google) Pleasantly surprised by the quality and quantity! Tried to leave me a franchise here !! (Original) Agréablement surpris par la qualité et la quantité ! Tenté de me partir une franchise ici!!

  • 4/5 Tessa b. 4 years ago on Google
    There food is good

  • 4/5 Natalie F. 4 years ago on Google
    Good atmosphere and the food was on par with Freshii quality. Good experience overall.

  • 4/5 Bryan S. 4 years ago on Google
    Food is very fresh tasting. Interesting variety of salads, wraps and burritos.

  • 5/5 Oyster P. 7 months ago on Google • 1 review
    My experience was highly rewarding, and Joey did an outstanding job by attentively considering my allergens and accommodating my meal preferences.

  • 1/5 Andrew G. 8 months ago on Google • 1 review
    Just another place where the prices have gone up and the amount of chicken or other protein source they give you has gone down. Paying $17 for a bowl, so stop being so god damn stingy


Call +1 613-417-3355 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Vegan options
    • ✓️ Healthy options
    • ✓️ Vegetarian options
  • Accessibility
    • ✗ Assistive hearing loop
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Seating
    • ✓️ Counter service
  • Service options
    • ✗ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery

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