I was here for an eye test and, compared to others, I received the best advice and determination of the parameters. The atmosphere is very pleasant and you can tell that the focus here is on professional and thorough work. It's always nice to see when someone likes their work and the customer isn't processed like they are on an assembly line. Even though I had an appointment, I waited 10 minutes, but at work I would also wait 30 minutes. I was served by a lady.

An exceptionally good optician who is passionate about her work. She knows her craft and has decades of experience. This is what you notice during the consultation: I was here for an eye test from Mr. Spex. She carried out the eye test carefully and precisely - far better than anything else I have experienced before. In addition to her professional expertise, her approach is friendly and pleasantly calm. Because of the great atmosphere, I decided not to buy the lenses from Mr. Spex, but from her in the store.

I can't understand the luxury problems some reviewers have with the best will in the world. This is a small company that still does excellent work from a technical perspective. No pseudo-high tech is sold there. Yes, the appointments, as well as the telephone availability, are sometimes slow. However, not only do I have excellent vision, I also look good. The last time I asked for goodwill, it was checked and granted. My office glasses have been measured so well there for years, so that I have been very satisfied for almost 30 years now. And yes, I've also been to chains and other opticians because, depending on where I work, I couldn't come by straight away. Funnily enough, the glasses from here were always the best of all. Not for hectic online consumers, so-called influencers and other important show-offs. Everyone is served equally here, regardless of whether they have an expensive model of glasses or a cheap one. Here, as a customer, you are still king.

Very competent and friendly employees at Optik Gneist. I felt I was well advised during the eye test and glasses adjustment and the subsequent purchase recommendation.

I only did an eye test here. Albeit I am not an eye expert and have no idea how accurate the numbers are, the process was really nice. The owner assisted me through the test in a very careful and professional way. I highly recommend this shop.

Excellent customer service and I could pick up my glasses exactly 24h after I ordered them. Extremely happy with the selection of glasses they have and with the pair I chose!

(Translated by Google) Very nice advice great selection also baby glasses. Why 1 star? Ordered glasses, call every week and have been waiting for my glasses for 4 months. Unfortunately had to change the optician because it doesn't work that way. My glasses almost break. (Original) Sehr nette Beratung super Auswahl auch Baby Brillen. Wieso 1 Stern? Habe eine Brille bestellt, rufe jede Woche an und warte seit 4 Monaten auf meine Brille. Musste leider den Optiker wechseln weil so geht das gar nicht. Meine Brille zerbricht fast.

Best service! Bought high quality sun glasses today for the baby and the toddler. The boys had so much fun playing in the room full of toys, perfekt place to shop for glasses for your kids. They got a good selection!

(Translated by Google) Great advice, but terrible follow up. I've been waiting for my glasses for 4 weeks now. Nobody can be reached by phone at Fa Gneist. Pity (Original) Tolle Beratung, jedoch schrecklicher follow up. Seit nun 4 Wochen warte ich auf meine Brille. Telefonisch ist bei der Fa Gneist niemand erreichbar. Schade

Tolle Beratung, aber Horrorszenario mit Brillen. de. ! Ich bearbeite hier meine Rezension, weil es ungerecht wäre, Frau Gneist, nicht wenigstens 10 Sterne für ihren liebenswerten Service zu geben. Aufgeregt habe ich mich nur wg diesem Halsabschneider Verein 'Brillen.de', mit dem sie u.a. zusammen arbeitet. Aber das hat nichts mit ihrem Service zu tun und um den soll es hier ja gehen. Von daher empfehle ich sie sehr! Sie ist echt anders toll 😄 Nicht ohne zu erwähnen, daß man, auch mit Termin, e t w a s Geduld und Zeit einplanen sollte.. Denn genau WEIL sie manchmal 3 Menschen gleichzeitig bedient und sich jedem wirklich ernsthaft widmet, wartet man draußen auch schon mal etwas, aber das ist es, mir zumindest, wert. Man kann ja derweil nebenan, einen kleinen Espresso bei Reno vom zauberhaften 'Kaffehaus am Zoo' trinken. Links neben der Optikerin kann man auch schnell ein Eis essen oder türkische Küche genießen oder man setzt sich einfach an den schönen Brunnen. Auf seinen Termin bei der lieben Frau Gneist, kann man sich also zu helfen wissen, falls wieder mal "Stau" vorm Laden ist.. Bloß nicht ärgern, weil: Frau Gneist ist einfach ein Schatz und nimmt sich Zeit für Dich, ohne Floskeln oder Verkaufsgegrinse, sondern einfach ehrlich und charmant! Immer seltener, auf unserem Planeten! ❤️ (Translated by Google) Great advice, but horror scenario with glasses. en. ! I'm editing my review here because it would be unfair, Ms. Gneist, not to give at least 10 stars for her lovely service. The only thing I got excited about was this cutthroat association called 'Brillen.de', with which she works, among other things. But that has nothing to do with their service and that's what this is supposed to be about. So I highly recommend them! She's really great in a different way 😄 Not without mentioning that, even with an appointment, should plan some patience and time.. Because precisely BECAUSE she sometimes serves 3 people at the same time and really dedicates herself to everyone, you sometimes have to wait a bit outside, but it's worth it, at least to me. In the meantime, you can drink a small espresso next door at Reno from the magical 'Kaffehaus am Zoo'. To the left of the optician you can also quickly eat an ice cream or enjoy Turkish cuisine or simply sit down by the beautiful fountain. On his appointment with dear Mrs. Gneist, you can know what to do if there is a "traffic jam" in front of the store again.. Just don't get angry because: Mrs. Gneist is simply a sweetheart and takes the time for you, without flowery phrases or sales grins, but simply honest and charming! Increasingly rare, on our planet! ❤️

(Translated by Google) An excellent optician who still takes the time for the customer to achieve a perfect result. (Original) Eine hervorragende Optikerin die sich noch Zeit für den Kunden nimmt um ein perfektes Ergebnis zu erreichen.

Ich bin sehr zufrieden, sehr gute Beratung. Kann ich nur empfehlen. Schade, daß ich nicht früher darauf gekommen bin.

Beratung an sich kompetent und gut..... Das war es dann auch an positivem. Seit knapp 5 Monaten warte ich nun auf meine Brille. Telefonisch nicht zu erreichen Schade . SO leider keine Empfehlung!!!

Such great, professional advice is a rarity these days. The employees are so nice and accommodating and they took a lot of time to give advice - I'm thrilled! I can only recommend Optik Gneist to anyone who needs glasses!

Thanks to the great optician who, instead of selling me glasses, advised me to have my eyes checked for cataracts. I have cataracts and will only buy new glasses after the operation.

(Translated by Google) Quiet, friendly, but not intrusive advice with the greatest professional competence. (Original) Ruhige, freundliche, aber nicht aufdringliche Beratung mit größter Fachkompetenz.

(Translated by Google) Very competent and detailed advice. A lot of time was taken for an eye test and I was referred to a good ophthalmologist because of an abnormality, who actually found a problem. (Original) Sehr kompetente und ausführliche Beratung. Es wurde sich für einen Sehtest viel Zeit genommen und ich wurde wegen einer Auffälligkeit an einen guten Augenarzt verwiesen, der auch tatsächlich ein Problem feststellte.

Siempre muy buena y esmerada atención, excelente asesoramiento que satisfacen tus dudas y expectativas

Ich bin Arzt und Zahnarzt, innerhalb von 2 Wochen sollte meine Arbeitsbrille (Lupenbrille) angepasst sein. brillen.de hat über 2 Monate meine Arbeitsbrille bei sich behalten.Wochenlang bin ich nicht telefonisch durch gekommen, dann musste ich gegen 2 Uhr Nacht meine Brille abholen. Die Rechnungen und die Mahnungen dafür habe ich allerdings vor der Anfertigung erhalten. Ich bin seit über 40 Jahren Brillenträger. brillen.de ist mit Abstand der unseriöseste Optiker, den ich bis jetzt gehabt habe.

Super