1/5 Vau've D. 1 year ago on Google
I
participated
in
a
required
class
this
time
last
year.
I
was
assigned
meeting
with
Program
Coordinator
to
go
over
my
materials
sent
in.
The
materials
were
requested
multiple
times
and
I
was
sent
someone
else's
information
to
sign
which
really
concerned
me
as
it
relates
to
highly
sensitive
information
being
shared
via
email.
I
was
promised
an
action
plan
after
my
credit
was
pulled
and
we
met
via
Zoom,
but
never
received
it.
I
requested
multiple
times
via
email.
I
recently
called
(almost
a
year
to
date)and
requested
action
plan
and
information
related
to
a
new
down
payment
grant.
I
never
received
action
plan
and
I
was
told
to
first
to
look
for
a
home
on
the
MLS.
No
information
was
shared
about
the
process
or
specifics
on
what's
required
for
the
homes/areas
where
the
purchase
needs
to
take
place
for
grant
etc.
It
was
like
pulling
teeth
to
get
information
that
they
are
supposed
to
be
spearheading.
I've
never
heard
a
Program
Coordinator
for
homeownership
program
direct
a
person
directly
to
a
MLS
before
doing
anything
else
or
providing
guidelines.
It
simply
didn't
make
sense.
I
reached
out
and
left
a
message
for
the
Executive
Director
back
in
April
and
have
yet
to
receive
a
call
back.
Update
(July
22,2022)Over
the
last
week
I've
been
trying
to
teach
the
Executive
Director
and
anyone
who
could
possibly
assist
me.
I
reached
out
to
the
Board
President
last
week
as
well
as
a
Program
Director(only
Sarah
M.
responded).
Shortly
after
my
email
to
Sarah
today
the
Executive
Director
calls
me
after
never
acknowledging
my
email
sent
following
up
on
call
she
was
supposed
to
make
to
me
last
week.
She
literally
just
told
me
that
she
called
from
her
cell
and
she
does
not
leave
voicemails.
I've
never
heard
anything
like
that
in
my
life
from
a
nonprofit
leader.
Even
if
she
does
not
leave
voicemails
she
could
have
followed
via
email
to
confirm
that
she
called
and
that
I
received
action
plan
promised
a
year
ago
that
her
Director
said
she
sent,
but
I
never
received.
The
unprofessionalism
has
been
very
evident,
but
that
really
took
the
cake
for
me.
Having
worked
in
the
nonprofit
sector
over
13
years
I'm
well
aware
of
the
challenges
that
come
with
social
services,
but
at
no
point
is
it
ok
for:
1.)
Another
person's
form
be
sent
to
a
different
client
on
accident.
2.)It
take
a
year
to
get
follow
up
on
a
down
payment
assistance
program
action
plan.
3.)
A
person
be
required
to
stop
in,
keep
sending
emails/calls
after
the
Executive
Director
says
that
she
will
pull
file/review,
but
never
do
so
then
say
"Deborah
said
she
sent
it
to
you,
so
I
moved
on"
without
verifying
the
plan
was
received
by
client.
I
lived
and
worked
in
Oak
Park
for
years
and
I've
NEVER
seen
them
allow
such
unprofessional
programs
to
exist
without
correction.
I've
worked
directly
with
nonprofit
leadership
and
Boards
-
if
anything
has
ever
needed
to
get
to
the
point
where
someone
reaches
out
to
an
ED/CEO
or
Board
President
that
matter
is
taken
seriously
and
at
minimum,
acknowledged.
The
ED
has
promised
to
review
my
file(again)
this
weekend
and
call
me
Monday,
but
at
this
point
I
may
just
need
to
have
my
file
shredded
and
look
elsewhere.
I
understand
that
everyone
is
dealing
with
staffing
shortages
and
there
are
a
host
of
constraints
with
programs
like
these,
but
I
find
this
to
be
unacceptable.
I
would
not
recommend
based
on
the
experience
I've
been
having
within
the
last
year.
There
are
enough
challenges
for
minorities
in
the
home
buying
process
as
it
is,
having
to
deal
with
this
on
top
of
the
stress
associated
with
the
usual
process
is
unnecessary
and
disappointing.
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