This store is not the Sheetz I know. We were traveling through the area on a road trip and saw this Sheetz on the map but when we saw the reviews we actually opted to stop here just to see if any of it was really true. Well... yes, the poor reviews are accurate. No toilet paper in the men's room (except what was on the floor), the store was dirty and trash was overflowing everywhere. Anyone who is a regular at Sheetz knows this is not the norm. Unsure if there is a staffing issue or management issue but Sheetz needs to step in and figure this one out.

11-16-20 These video are 3 years old and i never showed these until today :) I been coming to this sheetz since 2017! Sheetz Carrys 3 Exclusive Mountain Dew Flavors in the Fountain machine that i am unable to get here in Jacksonville, Florida. (where i live) The flavor names are Mountain Dew Goji Citrus Strawberry, Mountain Dew Atomic Blue, And Mountain Dew Pitch Black! This store carrys all 3 and i manage to bring back home 30+ bottles back of these drinks :) I had to try the food because a lot of people said the food is good, and it way better then wawa. I tried the food and it is not bad, it is sorta the same level as wawa imo, However the food is still good! The staff at this location is nice!! they let me stay at the seat they have outside while i drink my sodas that they have inside the store :). Basically Sheetz is like a bar for me with my 3 Moutain Dew Flavors :)! If you like to try them out i suggest give it a try and this store is 1000000 Star Rating!!!

Waited in line for 20 min for just a grilled cheese and fries. No one even acknowledged us at the drive thru window. Line of cars behind us.. we ended up just driving off. We just left and it's 2343hrs now. So glad I didn't pay via the app. The workers are rude and inconsiderate. I realize they may be busy but they could have at least acknowledged the people in the drive thru. I'll be with you in a moment or something. the lady working the counter kept coming near the window to pick up cigarettes, it would have been nothing for her to at least wave to let us know she knows we were waiting and she was aware but she straight ignored the window.

I have to stop coming in the ghetto tail store. Shonta let 3 customers stand in line for 10 minutes. She didn't open her register until she saw somebody she knew. Very horrible le customer service but it always has been. Hire people who aren't jealous of other females and don't want to wait on them. Food help make ve hard to find but yall but definitely Sheetz need to do better.

Went there to get my free Vet. Day sub, drink and car wash. After I waited about 15 minutes I notice they only had 1 young lady working in the kitchen area. Now this was at lunch time. She kept her cool and was doing orders. Got my meal and it was great. That girl needs a promotion.

(21 minutes) from the time I ordered to the time I received my coffee. The lack of any urgency from any of the employees shows an issue with management that fails to inspire their employees to do the best every day and try to improve on it. And if that was the employees best, then they are better off employed elsewhere. The food industry is a fast paced world and those that can't keep up with that pace need to find something they can handle. If it was them who had to wait, the feelings would be the same.

I was going to stop here but looks like dirty reviews are a consistent theme. Passing this place up! Easy to maintain a clean place when employees care. Typically they care when paid a living wage and treated with dignity.

I used to work for sheetz for 18 years in pa when stan and Steve rode stores frequently. Since they are somewhat out of the picture stores have gone waaaaaaaay down hill with cleanliness, attitudes, and just plain customer service. I loved my job and too bad it ended the way it did but the managers in the stores further out from corporate are a joke. Guess i was brought up with higher expectations! This store and especially the one in Rocky Mount North Carolina are terribly dirty and disgusting. The gm definitely isn't professional at all and needs some coaching from higher ups and not worry about her makeup and hairdos all day getting messed up