2/5 Christine M. 1 year ago on Google
My
cousin
blocked
out
a
number
of
rooms
for
friends
and
family
that
were
traveling
out
of
town
to
come
to
her
wedding
and
let
me
tell
you
there
were
quite
a
number
of
us.
When
we
arrived
at
the
hotel
I
was
impressed.
The
rooms
were
nice
and
clean.
The
beds
were
absolutely
comfortable.
I
loved
the
modern
motif.
Needless
to
say
the
great
disappointment
happened
when
we
woke
up
the
next
day,
Sunday
morning
10/9/22
for
the
Continental
breakfast
-
or
should
I
say
the
lack
there
of.
I
could
not
believe
that
there
wasn't
any
food.
I
had
two
elderly
diabetic
parents
with
me
that
needed
to
eat
and
there
was
NO
FOOD.
The
only
thing
they
had
was
coffee,
tea,
cocoa,
milk,
yogurt,
cereal,
few
bananas,
apples,
and
unripe
oranges.
There
were
only
two
workers
that
day.
A
very
nice
young
lady
and
a
security
guard.
Needless
to
say
this
young
lady
had
multiple
job
duties
that
day.
Talk
about
a
lack
of
management!!!
I
asked
the
young
lady
when
they
were
going
to
begin
putting
out
the
breakfast
and
much
to
my
surprise
and
disappointment
she
said
that
the
person
in
charge
of
handling
the
breakfast
area
called
off.
I
asked
for
a
manager
and
well..
There
was
no
manager
on
duty.
So
now
disappointment
turns
to
out
right
anger.
How
dare
there
not
be
a
manager
-
especially
when
you
have
a
bunch
of
people
coming
in
for
a
wedding.
A
manager
should
have
been
on
duty
and
ensured
that
the
guests
were
well
taken
care
of.
My
family,
as
well
as
myself,
should
be
reimbursed
some
of
our
money.
We
were
charged
a
full
rate
(which
includes
breakfast)
but
only
received
partial
service
and
this
is
UNACCEPTABLE!!!
So
brides,
if
you're
going
to
have
a
wedding
in
Rochelle,
IL
I
DO
NOT
recommend
you
reserving
any
rooms
at
the
Holiday
Inn.
My
regret
is
that
I
did
not
take
pictures
so
I
could
post
them.
Holiday
Inn
if
you
are
reading
this
I
suggest
you
give
that
poor
young
lady
that
was
working
that
morning
a
raise!
She
did
the
best
she
could
to
accommodate
guests
by
refilling
the
refrigerator
with
milk
and
yogurt,
as
well
as
the
cereal
containers,
etc.
and
having
to
manage
the
front
desk.
She
wore
many
hats
that
day
because
there
was
NO
MANAGER!