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  • 5/5 Steve D. 2 years ago on Google
    Most comfortable bed ever !!! I couldn't even feel my partner moving around next to me in bed. Had a great nights sleep. Lovely customer service from the lady at reception which made us feel welcome. Rooms were extremely clean. Popular pub across the road however the hotel provided two sets of ear plugs. Wasn't that loud from the pub and I appreciated the gesture. The rooms look stunning with a nod back to the early 1900s. And again must say how clean it was. A lovely stay. Thank you Denison Boutique Hotel 👍
    2 people found this review helpful 👍

  • 5/5 Scott J. 1 year ago on Google
    The Denison Boutique Hotel found across the road from The Great Western Hotel. On the corner of Denison street and Stanley street. Built in 1886 was originally a office building for railway administration. But now a luxurious and romantic Hotel. My fiance and myself stayed here not to long ago for a night away from the kids. Stayed in a (Superior suite with spa bath room). The room was Victorian themed I would say. With a large king sized four-post bed, spa and shower/bath, tv, toilets, attached bathroom and free wifi. Very pleased with our room. The Hotel also offers a buffet breakfast in the morning as well. The staff here do a great job out maintaining the grounds and rooms. All very tidy and well done. The lady out reception was polite and helpful and always with a friendly smile. Over all we were more than happy with our stay and probably will stay again.
    2 people found this review helpful 👍

  • 5/5 Sandy P. 1 year ago on Google
    Love, love this place. Full of old world charm, four poster beds which are very comfortable and beautifully decked out with antiques. We paid $125 for a Sunday night and it included a Continental breakfast for 2. If you like a romantic getaway, this is the place. We always stay here when passing through Rockhampton.
    1 person found this review helpful 👍

  • 3/5 SecurePay 1 year ago on Google
    This review is based off a one-night stay without use of anemities outside the room, if any. Overall was a mediocre stay - on arrival, attempted to open the door to reception however it opens backwards (Twist the knob opposite of how it is intended) therefore thought I was locked out. Once I figured out I just needed to twist the opposite way, reception had not attempted to open the door for me; simply stating "That happens a lot". Fix your door or keep it open. The state of the room.. Paint job extremely patchy, table cabinet sticky, panel to the plumbing open, hot water was dodgy (kept going hot and cold whilst attempting to fill the bath), price of items within the room an absolute rip off. There was plenty of physical room on top of the table cabinet - Why would you have NO MICROWAVE in the room; it's like having no fridge - microwave and fridge is bread and butter in a hotel room and half of that is missing. Location is mediocre - the actual location within Rockhampton is okay, however the location in comparison to what is physically around the hotel is bad. Hearing trains every 20-30 minutes isn't cancelled out by the thin walls, however there was complimentary earplugs I am surprised the hotel did NOT charge to use, considering everything else within the room was pretty much a pay-at-the-end-of-your-stay except the soap/shampoo/conditioner standards. Positives I have is the bed is much more comfortable than other hotels I've stayed at, it's actually one large bed rather than two small beds slapped together. The toilet paper provided is good quality and the room smells generally good. Large amount of storage provided within the room which is much more beneficial for longer stays. Also the staff were genuinely nice, it was just disappointing that nil assistance was attempted when me and my partner attempted to open the door for a solid two minutes before looking stunned for what felt like 5 minutes. On departure, I got to the door as staff were entering therefore they swiftly took the room key from me and said the usual polite goodbye as one does when a guest leaves - no fiddling with further paperwork, quick and easy. I hope this review helps future guests. Edit to reply to Owner: I do not know if you know which guest you believe I am, however once I opened the door, the receptionist was sitting in the same position facing her computer and had not budged a muscle to attempt to get up to open the door. Do not say someone attempted to assist, there was no one in that room other than the receptionist. First impressions matter. Original door, sure - keep it open then if you are not going to assist your guests. I've stayed in all sorts of accomodation all around the world, between the smallest motels up to 5-Star Hotels. I do not remember a case where a microwave has NOT been within the guests' room. Whether you believe what you do or not, I am simply placing my feedback that first of all, it's extremely bad in my opinion not to have a microwave in the guest room, and second to allow future guests to be aware of no microwave if they're like me who brings food into the guest room - to be informed it will not be possible to heat up said food within the guest room. My room was positioned on the side facing the Great Western, the noises I heard every 20-30 minutes whenever I looked out were mostly trains, however there were also large noisy trucks turning the corner which mimicked the noise of said trains in proximity to the guest room. Does not take away from the fact it is a bad location regarding noise and that to reduce that noise, earplugs are essential to use. Also, taking credit for the plumbing being exposed? No. We placed the covering back over the exposed plumbing. So again, I don't know if you are aware which guest we were but it seems that it is not a one-off. Zero acknowledgement over the one major frustration which was the hot water.
    1 person found this review helpful 👍

  • 4/5 l S. 1 year ago on Google
    The rooms were clean and tidy and my stay was fine. Unfortunately the hotel didn't remove the credit card pre-authorisation for over a month despite a written request to do so that went unanswered, a staff member who couldn't rectify it and a manager who didn't have the courtesy to contact me by phone when I called requesting rectification.

  • 5/5 Peter W. 1 year ago on Google
    WOW what a place, set in an old railway building, converted to a fantastic period hotel, very large room with a 4 poster bed so comfortable I dint want to to get out,period furniture and deco large bath/shower,well stocked mini bar and snack basket. I stayed for 6 nights used as a base,perfect for everything. Would highly recommend a d Would stay again. Room was kept clean, staff were great. Many thanks.

  • 4/5 lanny L. 1 year ago on Google
    Old train offices...grand old building in the middle of train yards and industrial area. Rooms were spacious, cool and dark. Great bathtub and vast, comfy bed. Enough parking out back. Good pub grub across the road. Staff very helpful and friendly.

  • 1/5 Brandon C. 1 year ago on Google
    It is good pleace to take a photo or photo shooting but not a good place to stay or sleep overnight. The railway is next to the hotel, and it was very noisy. Can’t sleep well at night at all. Door don’t close properly, have to put some force to get the door shut and windows is not locked.

  • 5/5 Clare T. 1 year ago on Google
    What a fabulous place to stay in Rockhampton - such old charm with all the modern facilities. Very impressed with the mini bar offering and a lovely pub with excellent food across the road.

  • 1/5 JayDee B. 1 year ago on Google
    Booked and paid on special rate 3 nights. Tried to change to 2 nights earlier date in advance which was available to see dying Auntie sooner. Really nice girl Jamie was helpful. But sh asked her boss Matt Cook who said NO. Allthough they would be making a profit from me by reducing a night at 140 x 2n. They charged me $442 which I was happy to forfeit the extra. Not the Rocky my parents were born in. I feel sorry for the manager as she went out of her way for me and was understanding, but her greedy boss has no compassion.

  • 3/5 Graham D. 1 year ago on Google
    I really liked this hotel. The building is very old with interesting history and the rooms are quite amazing. Ceilings over 5m high, whirlpool bath, large TV, 4 poster bed. So I'd like to have given a better rating but there are negative points. The location is in the middle of the business district so don't stay if you want to walk for food and drink, you can't. If you need to eat you will have to drive. As I said the building is quite spectacular but its just in the wrong place, if you could move it somewhere nice it would be a winner. The staff seem young and inexperienced and didn't seem able to deal with issues. My room had a broken TV remote and there were no glasses to drink from. Anyway I enjoyed the experience but because of location would choose to stay elsewhere next time.

  • 4/5 Tony S. 8 months ago on Google
    Stayed here on a quick trip to Rockhampton because we were interested in the room styling as shown in the pics. We loved the styling of the room we stayed in with the 4 poster bed, the antique lounge, the vaulted ceilings. Sure it is not in the greatest of Rockhampton suburbs but it was only overnight and the eclectic decor was what we wanted. Pity the TV reception was extremely poor.

  • 5/5 jeanette b. 10 months ago on Google
    What a magnificent place! Could not say a bad word about this place. The rooms were decorated in heritage style and were so comfy. The spa was so relaxing after a day of driving and to top it off, you could watch tv from the spa. The property is located right near a great pub for dinner. Perfect.

  • 1/5 Irana G. 7 months ago on Google
    This is NOT a hotel it is rent a room. There is no lobby, no reception check-in, no hotel amenities, no where to sit except your room. It is not luxurious by any standard it is very old and smelly. The rooms are dirty and old and the furniture is so dirty. The location was dreadful it must be the bad end of town. The staff were lifeless, but I don't blame them working in this place and the breakfast had enough plastic wrapping it to sink a cruise ship and was not extensive by any means. Every item was wrapped in plastic and was bread and pastries only. This is the worst accommodation I have ever stayed at. I am astonished at all the great reviews it gets.

  • 1/5 Kim M. 7 months ago on Google
    Do Yourself a favour please Dont Stay here As a Sales Representative i get to travel and stay in alot off beautiful places with amazing management and staff . Here the women Manager is rude doesn't understand situation as i booked on booking .com with in 10 hours off booking this i realised i booked the wrong week as im goin through DV at the time off bookin so i straight away rang to change it spoke to the young girl who wasn't sure how to cancel it then she worked it out and cancelled the booking as they had no rooms the week before then told me its cancelled and no change will be made u think that it but no they changed me the full price i rang the young girl to ask about this she said i have to speak to the manager who was away and not back to Sunday 15th October so i ring Monday 16th October explained what happened she said its no refund it said that on the booking which i know for a fact it didn't and booking .com change it i then found my email that said contact the property for refund the lady also said she was only aware of the cancellation on the 11 October which i have emails saying it was cancelled on the 28th September Total cost Nil 🤔😐 i can't even rate this place

  • 4/5 Elizabeth K. 11 months ago on Google
    A very Victorian experience . Worth a one night stay. Elderly or mobility impaired should request a downstairs room as carrying bags up wooden high staircase is challenging. Clean room and everything worked well.

  • 5/5 Feasting with Z. 7 months ago on Google
    Lovely, antique hotel! Be mindful that the bathroom is inside of the room.

  • 5/5 Tim W. 1 year ago on Google
    Great rooms at a great price. Inside the rooms are lovely and huge, and the building itself is very nice. It isn't in the nicest location, but it's close to everything you'd be visiting Rockhampton for. Be aware, this is very much a place to sleep, not a resort to visit for it's own sake. Stay in the lovely rooms, but go out for meals and activities. The hotel offers a nice breakfast service, but other than that you'll need to go out.

  • 5/5 Kay D. 2 years ago on Google
    We had a great stay at the Denison. Loved the old world feel, comfy bed and lovely spa and hot shower. Cassie on reception was a delight and couldn’t do enough for us. We shall miss our morning chats Cassie.

  • 5/5 kaysie s. 1 year ago on Google
    The hotel was clean & perfectly presented! The room was large, beautiful victorian furniture with a spa and the bed was soooooo comfortable and large! We got the romance package added and it couldn’t have been set up any better! I would highly recommend for any couple wanting to get away and spice things up! The Manager Jamie is the example of going above and beyond! She was the most helpful from check in and have such great recommendations for restaurants in the area. Her welcoming and bubbly personality made the experience even more enjoyable! We will defiantly be back, 10/10

  • 5/5 Cheryl S. 1 year ago on Google
    The beds are so thick n comfortable had the best 2 nights sleep. rooms are lovely the staff are friendly, and breakfast is a very reasonable price. There is a great pub across the road and a 5 minute drive to town.

  • 5/5 Marc H. 2 years ago on Google
    My wife and I had chosen The Denison for a two day visit to see Rockhampton as the lady wanted a spa room. Wow beautiful room, Victorian era, comfort plus bed, very stylish and super clean. We are seasoned at hotel/ motels from USA and around Aus and this rates very highly in all areas. Comfort, cleanliness, staff and value. Other Hotels that have rated highly have had big names but very $$$, so well done Denison! Very impressed!

  • 5/5 Steven W. 1 year ago on Google
    A room with large elaborate 4 posted bed with corner spa bath and shower. A well positioned couch at the foot of the bed. A reasonably stocked mini fridge and box of munchies if you need to indulge. Wife and I enjoyed the stay. Love to come.

  • 5/5 Tina B. 1 year ago on Google
    Lovely hotel. Spacious room with beautiful furniture and a spa bath. The 4 poster bed was extremely comfortable. Unfortunately we had to leave early in the morning so we didn’t get to have the breakfast. Highly recommend.

  • 2/5 Raygen P. 2 years ago on Google
    At first glance the room looked very nice. Once we got comfortable though we started noticing the dust! Dust was all over the top of the four post bed, all over the material drapping from the top of the posts. Also the blanket on the bed didn’t feel clean. I have really bad allergies and this room really set them off. The mattress on the bed was very uncomfortable. We had a spa bath and the water from the tap went cold before we could even fill the bath up. And the trains my goshhhh 😫 I realise it is right next to a train line, but I wasn’t expecting it to be that loud. If you are a light sleeper I wouldn’t stay here. They did provide ear plugs but I wasn’t able to get comfortable with them in my ears. Reception were very friendly and welcoming. Room would have been better if it was dusted properly.

  • 5/5 mrbadbaker1 2 years ago on Google
    Absolutely loved it! Room was perfect and the staff were amazing. 100% stay here again if passing through

  • 4/5 Ross W. 2 years ago on Google
    Wonderful old world hotel, with large rooms and high ceilings, antique style furniture and a very comfortable custom built 4 poster king size bed. Great value continental breakfast. It is right on the railway line with a couple of trains each night, but the rest makes up for it, (ear plugs provided for light sleepers)

  • 5/5 Paul C. 2 years ago on Google
    Wow! What a beautiful place to stay. Lisa was absolutely gorgeous and kind. The bed was stunning to look at and even better to rest in! Thank you thank you thank you!

  • 5/5 Cher van S. 2 years ago on Google
    What an elegant unique perfect surprise ❤️❤️❤️ Triple love Booked Room 1 & 2. no stairs, lush furniture, huge spa baths, snacks, full bar fridge. Perfection

  • 5/5 Stacey W. 2 years ago on Google
    Stop looking and book now! This is such a unique experience, makes all other hotels in Rockhampton so mundane. Step back in time and appreciate the antiquity, but with all the modern convienences and pub across the road. Excellent customer service, happy and helpful staff and the largest, comfortable bed you'll find in Rocky.

  • 5/5 Adam P. 2 years ago on Google
    This was a little hidden gem that will always be on my list of places to stay when ever traveling through Rockhampton. The room was so pretty with the softest 4 post bed I've ever slept in... Well the only one I've slept in. But with a magnificent spa bath in the room as well, it's an amazing place to spoil yourself or a great little escape as a date night. Foxtel had a little reception issue the night I stayed, but it was insignificant in comparison to the luxury of this accommodation outweighs this. Seriously a worth more than 5 stars!


Call +61 7 4923 7378 Open on Google Maps

Amenities


  • Hotel
    • ✓ Free Wi-Fi
    • ✓ Paid breakfast
    • ✓ Free parking
    • ✓ Accessible
    • ✓ Air-conditioned
    • ✓ Hot tub
    • ✓ Smoke-free
    • ✗ Pool
    • ✗ Pet-friendly
    • ✗ Airport shuttle

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