3/5 SecurePay 1 year ago on Google
This
review
is
based
off
a
one-night
stay
without
use
of
anemities
outside
the
room,
if
any.
Overall
was
a
mediocre
stay
-
on
arrival,
attempted
to
open
the
door
to
reception
however
it
opens
backwards
(Twist
the
knob
opposite
of
how
it
is
intended)
therefore
thought
I
was
locked
out.
Once
I
figured
out
I
just
needed
to
twist
the
opposite
way,
reception
had
not
attempted
to
open
the
door
for
me;
simply
stating
"That
happens
a
lot".
Fix
your
door
or
keep
it
open.
The
state
of
the
room..
Paint
job
extremely
patchy,
table
cabinet
sticky,
panel
to
the
plumbing
open,
hot
water
was
dodgy
(kept
going
hot
and
cold
whilst
attempting
to
fill
the
bath),
price
of
items
within
the
room
an
absolute
rip
off.
There
was
plenty
of
physical
room
on
top
of
the
table
cabinet
-
Why
would
you
have
NO
MICROWAVE
in
the
room;
it's
like
having
no
fridge
-
microwave
and
fridge
is
bread
and
butter
in
a
hotel
room
and
half
of
that
is
missing.
Location
is
mediocre
-
the
actual
location
within
Rockhampton
is
okay,
however
the
location
in
comparison
to
what
is
physically
around
the
hotel
is
bad.
Hearing
trains
every
20-30
minutes
isn't
cancelled
out
by
the
thin
walls,
however
there
was
complimentary
earplugs
I
am
surprised
the
hotel
did
NOT
charge
to
use,
considering
everything
else
within
the
room
was
pretty
much
a
pay-at-the-end-of-your-stay
except
the
soap/shampoo/conditioner
standards.
Positives
I
have
is
the
bed
is
much
more
comfortable
than
other
hotels
I've
stayed
at,
it's
actually
one
large
bed
rather
than
two
small
beds
slapped
together.
The
toilet
paper
provided
is
good
quality
and
the
room
smells
generally
good.
Large
amount
of
storage
provided
within
the
room
which
is
much
more
beneficial
for
longer
stays.
Also
the
staff
were
genuinely
nice,
it
was
just
disappointing
that
nil
assistance
was
attempted
when
me
and
my
partner
attempted
to
open
the
door
for
a
solid
two
minutes
before
looking
stunned
for
what
felt
like
5
minutes.
On
departure,
I
got
to
the
door
as
staff
were
entering
therefore
they
swiftly
took
the
room
key
from
me
and
said
the
usual
polite
goodbye
as
one
does
when
a
guest
leaves
-
no
fiddling
with
further
paperwork,
quick
and
easy.
I
hope
this
review
helps
future
guests.
Edit
to
reply
to
Owner:
I
do
not
know
if
you
know
which
guest
you
believe
I
am,
however
once
I
opened
the
door,
the
receptionist
was
sitting
in
the
same
position
facing
her
computer
and
had
not
budged
a
muscle
to
attempt
to
get
up
to
open
the
door.
Do
not
say
someone
attempted
to
assist,
there
was
no
one
in
that
room
other
than
the
receptionist.
First
impressions
matter.
Original
door,
sure
-
keep
it
open
then
if
you
are
not
going
to
assist
your
guests.
I've
stayed
in
all
sorts
of
accomodation
all
around
the
world,
between
the
smallest
motels
up
to
5-Star
Hotels.
I
do
not
remember
a
case
where
a
microwave
has
NOT
been
within
the
guests'
room.
Whether
you
believe
what
you
do
or
not,
I
am
simply
placing
my
feedback
that
first
of
all,
it's
extremely
bad
in
my
opinion
not
to
have
a
microwave
in
the
guest
room,
and
second
to
allow
future
guests
to
be
aware
of
no
microwave
if
they're
like
me
who
brings
food
into
the
guest
room
-
to
be
informed
it
will
not
be
possible
to
heat
up
said
food
within
the
guest
room.
My
room
was
positioned
on
the
side
facing
the
Great
Western,
the
noises
I
heard
every
20-30
minutes
whenever
I
looked
out
were
mostly
trains,
however
there
were
also
large
noisy
trucks
turning
the
corner
which
mimicked
the
noise
of
said
trains
in
proximity
to
the
guest
room.
Does
not
take
away
from
the
fact
it
is
a
bad
location
regarding
noise
and
that
to
reduce
that
noise,
earplugs
are
essential
to
use.
Also,
taking
credit
for
the
plumbing
being
exposed?
No.
We
placed
the
covering
back
over
the
exposed
plumbing.
So
again,
I
don't
know
if
you
are
aware
which
guest
we
were
but
it
seems
that
it
is
not
a
one-off.
Zero
acknowledgement
over
the
one
major
frustration
which
was
the
hot
water.
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