Garden Inn & Suites image

Garden Inn & Suites

Motel

😠 The guy at the front desk is very rude. We tried calling to get the rooms we had rented one more night. No answer. Well at 10am we were leaving to go to Walmart and forgot shoes in the room and we were locked out. At 10 checkout time is 11. Called the desk he said to come and he would fix the key pr... People often mention hotel,


Address

1275 N Piedmont Ave, Rockmart, GA 30153, United States

Website

www.gardeninnandsuitesrockmart.top

Contact

+1 770-684-4584

Price rating

$77/night

Rating on Google Maps

2.90 (178 reviews)

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Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Shannon C. 1 year ago on Google
    The guy at the front desk is very rude. We tried calling to get the rooms we had rented one more night. No answer. Well at 10am we were leaving to go to Walmart and forgot shoes in the room and we were locked out. At 10 checkout time is 11. Called the desk he said to come and he would fix the key problem. I went ahead and asked the lady could I go ahead and pay and she let. The bill was 10$ cheaper but didn't think anything about it. I called the front desk to see if we could get fresh towels and rags the man said bring it all at once quit coming down here. granted was my 2nd time. When I got up there with the stuff I needed exchanged the lady informed me I still owe 10$ bc she didn't charge enough. I met her and got my stuff and said I'd be right back with the money . Went to the room got the money and back the 3rd time to pay the 10$. This time the man began fussing at me bc Noone is suppose to call before 11. It was my fault the lady behind the counter didn't charge me enough. Check out was 11 am and not to come back after i checked out tomorrow. I gave him the 10 and said this is crazy . He proceeded to tell me I was crazy.. Well buddy we wont be back and your mama should of thought you how to talk to a woman bc cursing them and belittle them. 300$ for 2 nights never again. . Learn some respect r your customers!!
    3 people found this review helpful 👍

  • 1/5 Katrina B. 2 years ago on Google
    It's an older hotel, but it is quiet and clean. Very basic...no housekeeping unless requested. Good wifi..good cable service. Everyone keeps to themselves. Good rate. Close to everything in town.. no pets. UPDATE: The man purposely didn't charge me enough. I told him I was staying until the first...so on the 30th, when the housekeeper asked if I was staying, I said...well..yes..until the first which is my check out date..she said..no maam..ur check out day is today..I went to office and he was like...No, you only paid 14 days...I kept asking why he didn't charge me thru the first which is what I told him I was staying..he just shrugged his shoulders. I told him I had no money..so of course he said you have to leave..I said he was making me homeless because of what he did...he again, shrugged his shoulders.. I am sure he and his family owns the hotel..so this review won't matter to him..but for those who are thinking of staying...beware...
    2 people found this review helpful 👍

  • 1/5 J & M C. 2 years ago on Google
    This is the worst hotel I have ever experienced. The carpet is dirty , it isn’t a fresh smell once you walk in. The water still drips once you turn the sink off. The water takes forever to get hot. The wifi is horrible it’s good throughout the day but I think he turns it off at night. The toilet is awful you can put one tiny tissue down and the toilet will clog up. The refrigerator doesn’t get cold JUST THE FREEZER. If you was left out your room you can’t get another key till 11 because nobody is there. The door is horrible looking. Our light switch has a hole in it but it still make sure the lights turns on & off that’s horrible. Sheets had stains on them& the cover had a hole in it from other cigarettes or whatever it was. I can go on & on but it’s disgraceful & I don’t like it definitely wouldn’t recommend this hotel to anybody! They need to do better no wonder it’s a 2 star hotel. Their manager needs to be contacted about this! Also if you keep losing the key they make you pay 10 dollars just to get a new one. This is definitely a hood hotel.
    1 person found this review helpful 👍

  • 1/5 Simple M. 2 years ago on Google
    It's a pretty bad hotel and my standards are very low. I put my jacket over the pillow the night I stayed here..... but my vehicle wasn't broken into and there weren't any bed bugs. Also they have smoking rooms if that matters.
    1 person found this review helpful 👍

  • 2/5 Charles W. 1 year ago on Google
    Change the name.There is no garden or suite with this place the room was substandard. Tried to put on the heat it did not work and the cover feel on my lower leg causing me to bleed. No lamps no clock TV don't change I was 5 mins past check out I was evicted I help cleaning not a pleasant experience

  • 3/5 April D. 9 months ago on Google
    Family stayed here once and that was enough never again

  • 1/5 Diana D. 2 years ago on Google
    Lobby was a tool storage bin. Man behind the desk was nonchalant and could have cared less if I was there. The room he showed me was supposed to be non-smoking , it had been smoked in for a while and heavily.


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