Brown Sugar Thai Cuisine image

Brown Sugar Thai Cuisine

Restaurant Sushi restaurant Asian restaurant Thai restaurant

😠 Ordered take out for my daughter and myself. Got it home, took two bites and threw it all out. The pad Thai was drowning in a really sweet, almost syrupy sauce. The shrimp was cooked to the point of nearly being crunchy. The sauce for the summer rolls was like a paste. Absolutely awful. People often mention Thai, good, sauce,


Address

20130 Center Ridge Rd, Rocky River, OH 44116

Website

www.brownsugarohio.com

Contact

(440) 331-4110

Price rating

$$ $$

Rating on Google Maps

4.10 (334 reviews)

Open on Google Maps

Working Hours

  • Monday: 11:30 AM to 9:30 PM
  • Tuesday: 11:30 AM to 9:30 PM
  • Wednesday: 11:30 AM to 9:30 PM
  • Thursday: 11:30 AM to 9:30 PM
  • Friday: 11:30 AM to 10 PM
  • Saturday: 11:30 AM to 10 PM
  • Sunday: 12 to 9 PM

Featured Reviews


Frequently mentioned in reviews: Thai (12) good (8) sauce (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Erin M. 1 year ago on Google
    Ordered take out for my daughter and myself. Got it home, took two bites and threw it all out. The pad Thai was drowning in a really sweet, almost syrupy sauce. The shrimp was cooked to the point of nearly being crunchy. The sauce for the summer rolls was like a paste. Absolutely awful.
    2 people found this review helpful 👍

  • 5/5 Felipe S. 6 years ago on Google
    I have to say, the food here is beyond amazing! I'm new to the sushi world but willing to try anything. On this visit I decided to have sushi with eel. Eel! I had questions for the server and she answered with a smile and was knowledgeable about what she was serving, those are the things that make meals more enjoyable. I never thought that I would actually like eel. Give this place a shot, it is 5 stars all the way.
    1 person found this review helpful 👍

  • 5/5 Thomas W. 6 years ago on Google
    My new favorite Thai restaurant. My wife and I loved their food. Staff is very friendly. Big fan of the Crazy Noodle (Drunken Noodles) full spice with chicken.
    1 person found this review helpful 👍

  • 1/5 Allan P. 1 year ago on Google
    I ordered Country Style Pad Thai for dine in. The food was edible but not great. I can live with that as everyone makes their pad thai sauce differently even in Thailand when I trained there back in the day. The problem is the service. The server lady has extremely POOR customer service skills. I wish I didn’t tip her when I was charged before I even ate my food IN THE RESTAURANT. I had to BUY water instead of being on tap, I had to throw away my plate and plasticware, food was served on a to go container, and she never even checked up on me if I needed anything else. Why am I tipping the server for if the server isn’t serving and has zero customer service skills?!?
    1 person found this review helpful 👍

  • 1/5 Danni’s Orchid J. 1 year ago on Google
    Went in today Feb 6, 2023. The woman that took our order and brought us our food was rude. I said thank you to her 3 times as she brought our food and she totally ignored me. We should have walked out because it’s never a good sign if the place is totally empty. The food came and it wasn’t edible. Fresh Thai food should take longer than 10 mins. And the smell that this food radiated made our stomachs turn. We couldn’t eat it. We asked for a refund and she said no. I remember coming to this place 3 years ago and it was the best Thai food. Now, I bet my bottom dollar this place will be closed within the next two years. Due to rude employees and food.
    1 person found this review helpful 👍

  • 1/5 Sopheap V. 1 year ago on Google
    Pretty horrible shrimp pad Thai. You can dine in but you do not get the dine in experience. Your food would be served in a to go container. I ordered the pad Thai and it came out salty and the noodles were limp. I asked for a little pepper flakes but it would have costed an extra $1. I know that doesn’t sound like much, but c’mon! I do not recommend this place!
    1 person found this review helpful 👍

  • 1/5 Amy D. 1 year ago on Google
    First of all, website does not say they are take out only now. Strike one. Very expensive for small portions and food was not very good. Strike two. Chicken was rubbery and dry. Girl at the front desk was not friendly. Strike three. When we decided to eat out front on their patio she told us where the dumpster was in the back so we could throw out our trash ourselves. And then to top it all off, the bubbles in the bubble tea were hard and inedible. Will not be going back. Save your money, go to Thai Spice in Westlake which is less expensive and waaaay better. Make sure you read the more recent reviews. Sounds like this place used to be good and then went seriously downhill in the last year.

  • 5/5 David M. 5 years ago on Google
    Fantastic Thai cuisine with large and fresh portions. The staff is very friendly and attentive, and the price is very reasonable. There is a small dining room, but takeout is also available. Everything I've had there is good, so I would recommend ordering multiple dishes and sharing family style.

  • 5/5 Jorge B. 4 years ago on Google
    This small place blends delicious food with presentation. Sit by the city Westside of Cleveland. Has parking w plenty spaces. Service it’s pretty good and quick. Prices are not any bad.

  • 5/5 Dave “The Captain” D. 5 years ago on Google
    The dining room is very clean and well decorated. Staff was very friendly and had great menu suggestions. The food was very, very good! Service was excellent as well as timely. We were seated quickly, ordered fast, and our food was cooked quick. Great spot for lunch when you're on a time budget! Our waters were constantly refilled, which helped since we all ordered spicy dishes. I highly recommend the basil fried rice here, it's fantastic. We'll definitely be returning soon!

  • 5/5 Dana P. 4 years ago on Google
    On the west side of Cleveland sits this small, delicious Thai restaurant. The sushi was good and the seafood with curry was the perfect amount of spice. Fast service and good prices.

  • 1/5 Leslie C. 1 year ago on Google
    If you enjoy a meal that is sweeter than your dessert and you'd like your duck drowning in gravy then go here. Otherwise if you enjoy a really authentic Thai cuisine and delicious meal, do yourself a favor and head over to Thai spice in Westlake. Far better food!

  • 1/5 Lana L. 1 year ago on Google
    17 dollars beef salad with barely no lettuce.....Will never order again from here...

  • 3/5 MauriceJoan M. 1 year ago on Google
    Lots of food. Fresh vegetables but lacked taste. Ordered both Pine Nut chicken and Broccoli chicken. Both were bland. Salad was crisp.

  • 2/5 Jennifer M. 5 months ago on Google
    Seaweed salad ($7), no dressing. Refused to give any. Offered wing sauce. Doordash says white sesame dressing comes w/. Drunken noodles with pork ($15) drowning in broth like sauce with ZERO flavor. I took the wing sauce & added to my entree for flavor. Noodles stuck together. Small portion compared to other establishments. Salad, appetizer, 2 coffees, & 2 entrees; $54. The best part was the coffee. Will not try again.


Call (440) 331-4110 Open on Google Maps

Amenities


  • Pets
    • ✓️ Dogs allowed outside
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Quick bite
    • ✓️ Comfort food
    • ✓️ Small plates
    • ✓️ Vegan options
    • ✓️ Healthy options
    • ✓️ Vegetarian options
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery

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