Awful! Scheduled an appointment for my minor daughter, get there and they can't find her in their system and then change her to a walk in- had to wait six hours and she was the first person there and checked in. Didn't file the prior authorization papers for her meds- leaving her with zero medication and no way to get them- my only option is to admit her back into the hospital because you can't just stop taking them. Do yourself the favor and go someplace else where the care isn't negligent

Reception desk and the nurses are awesome. Haven’t had a problem for 3 years going here. Until I meet Connie. She took me off half my depression meds and anxiety meds Made me suicidal. Just to be put back on them 2 weeks later by a different provider. She also talked about me to another patient and told that patient “it was all in my head” no sweetie it’s called severely anemic and it was causing me tons of horrible symptoms. It’s illegal to talk about another client. This patient is more then willing to tell her story about Connie she to had a similar situation.

My mother is a patient here and has seen 4 different people . The wait is always at least two hours. They never did an evaluation just represcribed her meds . And sent her home . This last visit They dropped her psych meds without evaluation. They took her setrilene from 250 MG a day dose to 50 a day without slowly cutting back and caused her to have an episode . Then she was in the hospital and she missed an appointment and the stopped her Buspar completely because she missed the appointment. You can't do that to a patient.

I absolutely do not recommend this place. You are switched from one provider to the next which everyone of them have different opinions on what’s wrong with you. They will not send your QB raw test results to your dr claiming it’s “harmful” when in reality going to them was more harmful. They will drug test you so much that you will be in debt because I am now for over 1600 dollars from all the lab testing. I can’t get my meds from my dr because they refuse to send them the medics information that they requested. Save your sanity and go somewhere else.I also want to add that they will drop you off a medication and have you switch or make you stop entirely. I have gotten sick several times from them doing this. My dr called the office and they told them that I never even tested for ADHD. Now I’m fixing to be dropped off my med cold Turkey because they refuse to send my dr the test results. Horrible experience.

I agree with the 1 star reviews. You do see a different person every time. The test readings are false. No one really helps you. They just want to put you on meds that cause reactions and have you leave. When you go in there, your anxiety goes sky high. The co-pays are outrageous. Doc Williams didn't hear what I had to say nor did the other lady. DO NOT GO!!! FIND SOMEONE ELSE THAT ACTUALLY CARES!!! WASTE OF TIME AND ENERGY!!!

I've read the previous reviews and I took my 18 yr old son here as a walk in yesterday. Everyone was professional and patient with him. It took 4 hours but I expected a wait since they did a full evaluation with him. His older and younger siblings came with and were allowed in the room to support their brother. The nurse practioner, Olu, was great with my son and we received medication in a formulation he can take since he struggles with swallowing. We go back next week and I was told we will see the same provider. After reading the other reviews I hope that is the case. Our first visit was a very positive experience!

The nurses and receptionists have always been angels, but the practitioners have zero clue what they're doing. I went here for around 6 months, and rarely left feeling satisfied with my care and the conversations with the practitioners. I always waited more than an hour to be seen. Rarely were all of my questions addressed or was time made for the questions to begin with. They constantly tried to put me on more medications that I did not need or explicitly said I've been on and they did not work. Looking through my records, which were just now made available to me (almost a year after my last visit), they grossly misrepresented my statements to benefit their own perceptions. I strongly do not recommend this place.

Let me start off by saying the front Desk/nurses were awesome. I didn’t even have issues with the practitioners like most others do If you are having trouble getting your medical records file a complaint with the U.S Dept. of Health and Human services. I assume if enough complaints are filed they will be investigated and then maybe they can change. Sad that it’s has to go this far to be corrected