The appointment and check in process was easy and seamless. Unfortunately, the positive feedback ends there. I made an appointment here because it was a weekend and my GP couldn't see me. First, they couldn't figure out how to enter my insurance and then told me they didn't accept it (I knew they did because I checked). I ended up paying out of pocket and then had my insurance reimburse me. I had severe ear pain and a few other upper respiratory symptoms (I took 3 COVID tests over a week, it wasn't that). The PA that saw me told me he couldn't see anything and I must have wax build up so I should buy an ear wax removal kit and try that (I knew that wasn't the issue, so I didn't try it). He completely disregarded my other symptoms and seemed like he just wanted to get me out of there, even though no one else was waiting. I progressively felt worse and ended up seeing my GP a few days later. My GP had zero issue seeing that I had a double ear infection and a sinus infection and told me the infection "was very apparent and should have been detected by the medical professional who first saw me." Don't waste your time going to this Minute Clinic. You most likely won't get an accurate diagnosis.

Ultimately, you are better off making an appointment with your GP. I drove about 30 minutes to this specific MinuteClinic because it was the only one that had an appointment available for the same day (I was feeling very under the weather and had to call off work). Scheduling an appointment and checking in at the kiosk was pretty straightforward, and the receptionist at the MinuteClinic was kind. The lady who I saw was just OK. As someone who works in the medical field myself, I believe I have an understanding of what excellent care looks like, and this was certainly not it. There was no enthusiasm nor any real advice on what I should do to improve my condition because, apparently, my condition did not warrant prescribing antibiotics — I essentially paid $50 AFTER insurance to have someone tell me to take DayQuil. It has been four days since my visit and I still feel ill. This is the first and last time I will visit a MinuteClinic.

charged me $0.03 short and then put my if collections for it. COVID tests used were just the same at home ones that don't work, just a waste of money and time. The staff was wonderful and not related to my issues, but I wouldn't go here again.

Do not go here, the doctors are rude and condescending. I’m pregnant and brought my toddler in for a physical and was forced to watch them laugh at me while they turned me away(and I mean laugh. If I were over reacting, I wouldn’t be here.). Online it says they accept Apple Pay, but I guess they think it’s funny that I believed their website. Then while laughing at me she choked out “I can understand your frustration.” Then rolled her eyes at the nurse. I’ve never experienced anything like it. I have no idea how they’ve kept their jobs 9/17/2021

Absolutely most kind and friendly NP! Wish she could be my regular doctor and I’ve never felt that way before. Thanks for getting me on track to feel better.

Went online and scheduled an appointment. Only bad to wait 10 minutes after my scheduled time to see the doctor. Was an amazing experience! She was very helpful and answered any questions I had. Have a pretty decent sinus infection and gave me an antibiotic and also helped me to figure out what over the counter medication to take as well! Will definitely go visit again!

Never AGAIN. I made an apt. I show up. I wait an hour and a half AFTER my apt time. What the hell is the purpose of the apt?!?! This place is getting worse and worse. ER wait time is starting to look pretty good

Had a visit on Saturday in this location, and Michelle checked my son's ear. She took her time to explain and comfort my son throughout the visit. Very kind,professional and patient. She also called me today, to check if he feels better. Thanks alot Michelle, would recommend her to everyone.