2/5 Fabio 11 months ago on Google • 21 reviews
I
took
my
father
on
06/19/2023
(around
4:00
pm)
to
the
Yellow
Room
of
the
Emergency
Room
because
after
he
had
the
blood
tests
done,
we
received
a
call
from
the
ASL
who
carried
out
the
blood
sample
and
they
told
us
to
take
him
to
the
Emergency
Room
immediately
Rescue
and
perform
a
transfusion.
They
parked
us
in
a
corridor
without
explaining
anything
to
us
about
what
they
were
doing
or
the
procedures.
They
left
us
for
6
hours
without
consulting
the
doctor,
who
demonstrated
an
unprofessional
and
unpleasant
attitude
towards
me
(the
patient's
companion)
and
the
patient
(over
90
years
old).
I
received
reprimands
for
following
my
father
according
to
the
doctor
without
the
proper
procedure,
but
if
none
of
the
staff
comes
to
explain
to
me
"proper
procedures"
or
what
we
are
waiting
for
or
why
the
waiting
times
are
so
long,
do
they
expect
me
to
know?
At
the
entrance
they
gave
a
mask
to
my
father
and
not
to
me.
The
doctor
in
the
yellow
room
said
to
me
"why
do
you
think
you
don't
have
to
wear
a
mask
like
the
others?".
I
explained
that
it
was
not
given
to
me
upon
entry.
Furthermore,
many
didn't
actually
wear
it.
Patients
in
the
corridor
were
called
and
their
clinical
cases
discussed
among
people:
no
confidentiality
of
personal
data,
or
respect
for
the
patient's
dignity.
A
patient
who
was
transported
in
the
corridor
on
the
gurney
had
a
protruding
foot,
she
hits
the
wall
when
she
turns.
The
nurse
gets
angry
with
the
patient
because
she
had
to
put
her
foot
inside
the
gurney.
A
patient
unaccompanied
by
a
nurse
in
the
yellow
room
fell
from
her
chair
and
hit
her
head,
evidently
due
to
poor
preparation
of
the
healthcare
staff.
I
then
think:
"I
have
to
leave
my
father
in
their
hands!
Ohh
no!".
I
say
"I
wonder
why
she
wasn't
accompanied
by
a
nurse?".
The
doctor
herself
intervenes
by
saying
"Don't
comment
on
what
you
don't
know".
I
said
"I
see
how
you
look
after
the
patients".
The
same
doctor
could
not
find
the
list
of
drugs
that
my
father
takes
(we
had
to
call
my
mother
to
verify)
and
which
were
already
listed
by
the
first
nurse
we
spoke
to,
who
entered
it
into
the
system
(typed
it
into
the
emergency
room
computer).
The
deputy
of
the
doctor
mentioned
above
scolded
me
for
not
knocking
on
the
door
of
the
"Yellow
Room",
but
it
was
not
the
first
time
I
had
accessed
it
at
the
request
of
my
father
and
with
the
consent
of
healthcare
personnel.
So
since
they
don't
explain
anything
to
patients
and
patients'
companions,
I
didn't
know
about
the
procedure,
but
note
how
unknown
the
concept
of
"corporate
responsibility"
is
to
the
healthcare
personnel
I
met
during
my
visit.
The
story
continues...
much
to
my
concern...
The
next
day
in
another
department
of
the
hospital
my
father
says
that
the
doctor
in
charge
was
very
kind.
So
I
added
a
*
to
the
review.
I
really
appreciate
Nicola
Donti's
lessons
and
criticism
on
the
world
of
Italian
healthcare
workers
and
appropriate
behaviors
in
which
the
patient
returns
to
being
treated
humanely
and
remembering
that
their
job
is
not
only
to
technically
keep
the
patient
alive,
but
to
complete
that
important
percentage
of
actions
and
behaviors
that
improves
the
mental
and
emotional
WELL-BEING
of
the
patient
(consideration,
empathy,
kindness,
worthy
of
explanations
on
this
place
which
is
a
bit
impressive
for
many
which
is
the
emergency
room,
or
a
hospital).
Unfortunately,
my
emergency
room
experience
has
left
me
very
worried...that
they
will
neglect,
harm,
or
mate
my
father.
I
understand
how
under
pressure
they
are
and
that
the
political
maneuvers
that
took
37
billion
from
public
health
to
send
weapons
to
Ukraine
have
degraded
public
health.
However,
high
energy
frequencies,
generated
by
humanizing
patients,
help
a
lot
to
make
them
feel
good,
or
better.
A
healthcare
system
that
mistreats
us
is
not
acceptable!
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