5/5 Donald M. 1 year ago on Google
We
booked
this
based
on
our
available
points
and
it
was
worth
everyone
one
of
them.
Roughly
one
week
ahead
of
us
arriving
the
hotel
reached
out
asking
about
arrival
times,
transportation
from
the
airport,
and
potential
reservations
for
dinner.
We
were
blown
away!
Marco
and
his
team
got
us
reservations
for
a
near
by
restaurant
and
also
got
us
a
black
car
from
the
airport
to
the
hotel
(additional
cost).
Once
we
arrived,
Marco
was
there
to
greet
us
and
Dom
checked
us
in.
Our
room
wasnโt
quite
ready
once
we
arrived,
but
that
was
because
we
were
early.
It
was
worth
waiting
though
as
they
stored
our
bags
and
provided
Prosecco
in
the
drawing
room.
The
overall
hotel
was
immaculate.
A
true
historic
hotel
with
a
lovely
garden
area.
The
staff
was
at
your
call
for
anything
they
could
help
with.
Breakfast
was
available
in
the
morning,
but
we
did
not
partake.
Also,
drinks
were
served
from
17:00
to
22:00.
They
had
some
great
choices.
The
overall
room
was
beautiful.
Very
clean
and
had
all
the
amenities
we
required.
After
returning
from
our
dinner,
they
even
provided
a
turn-down
service.
The
bed
was
enjoyable
as
we
needed
a
good
nights
rest
after
our
long
haul.
Also,
they
provided
a
charge
station
for
those
wanting
to
charge
their
electronic
devices
and
werenโt
from
Italy.
The
room
was
equipped
with
heat,
but
we
never
used
it.
We
didnโt
check
for
AC.
The
mini
bar
was
also
stocked,
and
was
already
apart
of
the
room
charge,
so
we
enjoyed
the
sparkling
water
the
whole
time.
During
our
stay,
the
team
did
a
couple
things
that
we
saw
as
above
and
beyond.
The
first
was
providing
us
a
taxi
to
our
tour
for
the
Vatican.
They
got
it
there
in
under
5
minutes
and
it
was
at
the
front
door
waiting
for
us.
Lastly,
was
a
fresh
espresso
and
americano
prior
to
their
morning
services.
This
meant
a
lot
as
we
had
an
early
out
and
nothing
would
be
open
for
a
couple
hours.
This
seemed
to
be
the
trend
with
Villa
Spalletti
Trivelli;
ensuring
your
stay
was
above
and
beyond.
We
look
forward
to
staying
there
on
our
last
day
prior
to
heading
home!