1/5 Ueshan M. 1 year ago on Google
1)
We
did
bring
our
own
Jumping
castle
however
your
electrical
supply
wasn't
able
to
manage
2
jumping
castles
and
a
water
slide.
Every
time
we
switched
the
water
slide
on
the
power
would
trip
and
weren't
able
to
run
the
water
slide,
your
staff
can
confirm
this.
We
left
it
off
as
not
to
cause
more
issues,
for
this
reason
we
feel
we
should
be
refunded.
2)
The
attached
picture
is
of
the
Special
birthday
chair
which
wasn't
so
special
for
R750.00.
We
could've
actually
purchased
a
chair
of
higher
quality
than
what
was
provided
as
it
was
a
plastic
kids
chair
with
cloth
over
it.
I
don't
see
what
was
so
special
about
this.
The
photo
was
taken
before
we
even
started
the
birthday
event
and
feel
we
should
be
refunded
for
this.
3)
We
hired
the
microwave
however
on
closer
inspection
noticed
it
had
2-3
holes
in
it
which
we
feel
is
very
unsafe
and
unsanitary.
4)
The
play
set
wasn't
ready
at
09:00,
it
was
ready
at
10:30
of
which
we
had
to
assist
your
staff
member
on
assembling
it.
I
think
this
wasn't
fair
on
us
hiring
and
paying
for
this
to
do
the
work
ourselves.
Your
balls
for
the
play
set
were
beyond
digusting
for
infants,
it
was
kept
in
bin
packets
and
was
so
dirty
we
asked
your
staff
member
to
wash
it
first
and
in
the
packet
was
a
Cut
Open
Can
which
is
unsafe
5)
Your
power
supply
kept
tripping
of
which
I
had
to
run
back
and
forth
to
keep
switching
on,
this
wasn't
fair
on
me
as
I
wasn't
paid
to
do
your
work
and
couldnt
enjoy
my
Childs
birthday
party.
You
mentioned
there
would
be
a
staff
member
to
assist
us
but
I
had
to
hunt
down
someone
on
a
different
venue.
I
paid
for
this
and
feel
that
your
staff
are
not
prepared
and
trained
to
handle
these
events.
6)
Your
venue
is
not
COC
compliant
and
outside
plugs
are
not
closed
off,
plug
points
are
faulty.
Your
staff
used
extensions
covered
with
a
plastic
bags
that
were
also
tripping
the
system.
We
did
raise
the
concern
with
your
staff
however
they
say,
issues
are
raised
but
nobody
listens(Extensions,
Plugs,
Tripping).
I
think
it
is
not
very
positive
of
how
things
are
run.
7)
The
Magician
wasn't
very
professional
and
couldnt
even
juggle,
he
had
a
juggling
act
with
Fire
however
almost
burned
kids
by
dropping
a
stick
extremely
close
to
them.
They
were
screaming
and
running
away.
I
highly
don't
recommend
this
venue
as
the
owner
is
arrogant
and
not
helpful
at
all.
The
outside
is
very
run
down,
If
you
don't
have
a
choice
of
venue
I
think
its
best
only
hire
the
venue
and
not
anything
from
them.
We
had
previous
complaints
of
dirty
toilets
which
was
rectified
before
we
hire
the
venue.
Hopefully
this
assist
someone
else
on
making
a
decision
on
whether
to
use
them
or
not.
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