This Subway sucks!!! I ordered on DoorDash and they refused to fill the order after accepting my money. The dasher was so nice. He explained that I had paid for the order and that they should fill it anyway. After calling customer service, the Subway says that they don't have enough meatballs to make the sandwich!!! Horrible!!!

This place has the laziest employees ever. They never open on time. They have a sign on the front displaying new business hours opening at 8 am for breakfast, I go to the door the man inside refused to open the door. Not the first time either. When they used to "open" at 9am they really opened at 10.

I never go to Subway, the service is terrible 😫

some of the employees are kinda ignorant and clueless on how to make a sandwich right, ordered an oven roasted chicken and they gave me something else that didn’t even tasted like chicken, just burnt and rubbery. i asked them about it and they laughed it off, kinda pathetic of them. why hire people when they don’t know how to make a proper sandwich. made me think twice about this place, it never really happened to me, only once before but this is the second time and im thinking about just not coming here in general anymore.

Horrible staff went to eat at 9:15pm today and girl made me get up after I sat down to eat saying we close dine in at 8pm because she had cleaned. I had to eat outside standing up as I went on a motorcycle and couldn’t take my sandwich home. Never again spending my money here. If you close at 10:00pm then enforce it

My wife and I ordered sandwiches at subway Roselle chestnut st back in November and my sandwich was not made correctly. I returned to the store with the incorrect sandwich I was told by the cashier that I could have my sandwich remade or get a credit for future use, I choose a credit which was written on the receipt because I traveled all the way back to the store from Union. I returned to the store to redeem my credit and was told by the store owner that he would not honor the store credit because it wasn't their policy to have it written on the receipt as if I knew or was involved in setting up the policy. I could have left with the sandwich I paid for back in November, I decided to give it back and get a refund for the other two sandwiches I had purchased and leave the store. I would never patronize the subway in Roselle.

Longest time I've ever waited in line to order food. There was one worker doing online orders in this tablet, the second worker was standing around lost, and the guy that was actually taking live orders was super slow, and he was doing pick up orders simultaneously! I was there for over 20 mins. If you have actual customers (seven of us) waiting, attend them first before fulfilling pick up orders. Common sense!

Dee, the young man that made my sub is one of the sweetest people that place has ever had. Well mannered, hard working & makes an amazing sandwich. That place is lucky to have him & I hope they tell him about this comment. Everyone in there should learn how to treat a customer from Dee. Thank you Dee. Your parents did an awesome job with you.

The Indian lady in the store is so nice and very patient with another lady I saw in the store too.. thanks for the good service

Consistently employees have negative attitudes! Have gone several times around 9ish, with no guacamole or other necessities! Plus because the owner is cheap, they clean up extremely early, so when customers come in they have negative attitudes! Wait times aren’t bad!