If I could give this place a “-5” star I would. I rarely give negative reviews to businesses, but I would avoid this place at all cost. Or at least, go in with the expectation that you'd be SCAMMED, the place would be VERY DIRTY inside once you go in, and the massage would be just mediocre. 1). How a $20 foot massage turned into $61: We came across this place after dinner and went in to ask for the prices. They said that foot massage was $20 for an hour and my friends and I decided to go in and get a foot massage. After going in, they separated us into different rooms and forced me to get a full body massage instead and said it's going to be $35. I kept telling her that I didn't need a full body massage since I just had one the today (I had literally just had a $90 Thai massage elsewhere this morning), but they still insisted that it'd be $35 even if I just get a foot massage. So I went ahead and got the $35 full body massage since I' d have to wait for my friends to be done anyways. Afterwards I was going to pay 25% for tips (so $8.75) which is what I normally do for this kind of services, even though I didn't like the way they pressured me into it. But they said that the tip is a MANDATORY $25 (not 25% but $25). So together they charged each of my friends $61 ($35 for the massage + $25 tips + $1 fee for “managing fee”???) for something I didn't even want in the first place. I know $61 after tips is still very cheap for a massage in LA nowadays (and I had just paid for $90 for a very nice one elsewhere earlier today) and I would have been okay with the price if they were transparent about pricing upfront. But it's NOT OKAY to scam customers like this. I will never be going back, nor would I recommend this place to anyone. 2. This place is very DIRTY. From the outside it looked okay. It didn't look upscale which makes sense since it's supposedly cheap, but I didn't expect to see a dead cockroach on the floor inside. After she finished the massage and turned the lights on, I saw a dead cockroach on the floor by the bed and felt really disgusted. The walls were also quite dirty which was not so easy to see when she led me to the room without turning on any light. I then suddenly wandered if the sheets and towels were actually clean like they told me at first. Poor service, money fraud, forced 74% tip, the store was dirty and there were dead cockroaches. I wanted a foot bath and asked about the price. They said a foot massage was $20. After I went in with my friend, they separated us into different rooms and forced me to switch from a foot bath to a full body massage for $35. I said I just had a Thai full body massage today and didn't need it. She said that even if I had a foot bath, it would still be $35. Since my friends were all in different rooms, I had nothing to do, so I agreed. The massage techniques are okay. After pressing the button, she turned on the light and I discovered that there were dead cockroaches on the floor and the walls were dirty. When checking out, they said that the tip is a fixed charge of $25 (note that it is not 25% but $25) and there is an additional charge of $1. I don’t know what it is, so I gave a total of $61. This is the first time I have seen a place that forces a 74% tip. If we make it clear from the beginning, the price of 60 after tip is actually very cheap if the store is in a clean place, but using this deceptive method makes people feel that they are completely relying on deceiving customers to gain business. The environment inside is also very poor. I rarely give bad reviews but this place was a really bad experience. If I could give it negative five stars, I would give it negative five stars.

I used to come here at least twice a week. I AM NEVER GOING BACK! I watched 3 owners take over this place. I brought groups of friends here too. Twice though I have brought people with me and twice they have insisted we tip them $10. I have no problem tipping but my guests were taken back by the insistnce before they could leave that a $10 tip be paid. I was a bit shocked and thought it was a flook the first time it happened but a second time? Then I went back by myself. While I was there they had a male client in a side room. The woman argued about this the whole time I was getting a massage. My massage therapist was angry mumbling and yelling at everyone. The man had tipped over $100 and when the woman working on him, came to my massage therapist, she gave her $40 to $60 of this tip, of which she threw on the floor angrily ranting more than before. The whole atmosphere was tense. I am never going back there. My massage was an angry annoying hard touched massage. I'm not be able to recommend this place any longer.

If you don’t have the skills, don’t try to be better than others, because your skills are not as good as others. Don’t talk about how good you are at massaging. In fact, you are far behind. Not to mention that others speak loudly. In fact, if you look at yourself, your voice is louder than theirs. If it's not for the sake of my friend, I really don't want to give you a tip. So disappointed and will never come back

04/10/2022 No. 3, bad bad review, constant chatting during the service, which affected the rest, a big charge of $35, and a tip of $15. The technician said it was too little, so he added $5. After giving him another $5, he asked for another $5... Speechless

Had an amazing massage 90 minutes for $55, gave the lady $20 tip and she kept trying to pressure me to give her more (demanding $40). When I refused, shd said that I was cheap (insulting a customer). This messed up my whole experience there and I will never return. I will be going back to Jade Twin Massage (a block over) once they are done with upgrades.

Holy wow, the people there asks me for 100% tip before we even start the massage. I always give generous 5-20 dollars tip if massage is good, but asking for tip first before they even start the massage? What a joke place. This place also smells like rotten lotion.

It’s a bad experience here with practitioner Helen, I would like to pay her tips $15 for 90 minutes body massage, but she asked me for $20, I don’t think she did a good job, also too much talk during massage and not enough 90 minutes

Feeling very very bad,Yesterday I went here for 2 hours massage, 90 minutes of back massage 30 minutes of foot massage spent a total of $55. I gave a tip of $25. The ugly woman named *Cindy *still continues to tip me. It feels like entering a black shop. The store has such employees who are not responsible and I will not come back.

Wendy talks a lot. She's too distracted and the massage isn't therapeutic. The whole place has a lot of talking loud. Including the owner. They don't even try to lower their voices they just talk loud to each other. There needs to be curtains to separate them from each other. And someone was playing their own music on the side that sounded like EDM. They don't like being tipped $10 for each hour of massage. I don't know what they expect especially when the massage isn't good.

It’s a junk shop, 35 yuan is a big tip, 20 yuan is not enough to tip, they say their minimum tip is 25 yuan, the tip is so bad, the environment is dirty, I don’t know where the shame comes from. It's a miracle that a store like this can survive for so long.

We started our day looking for a massage. We stumbled upon lucky foot spa which had four and a half stars. However when I called that number they said they were now operating at franklin palace massage which had three stars. I was worried but decided to give them the benefit of the doubt. As someone who doesn’t get massages regularly I was pleasantly surprised. The space was nice and clean (don’t let the dirty fish tank fool you) Overall the vibe was very calming and the massage was deep and thorough. Disregarding the other reviews my experience was great. The staff was kind and helpful despite a language barrier. We deeply enjoyed the entire experience. I would come again. Edit: Me and my significant other spent $61 dollars with tip. For that price I don’t mind the cigarette smell.

Nice clean place to get a massage the ladies were very nice, even though there was a typical language barrier I was still able to make her understand that I had a sore spot on my back that I wanted Light massage on she was able to understand what I was saying. I had a great massage and for the price it is definitely a bargain

The service was terrible. She answered the phone loudly during the massage. The bill was $35. I gave her a $20 tip, which was not enough, so I asked for $5 more.

Boss, your employees need to improve both their skills and their character. I massaged her for two hours and told her several times that I don’t like to use my wrist to press it. I couldn't bear to press the button for more than an hour and ten minutes, so I waited for my friend next to me. When I came out to check out the fee of 55, I gave 80 and said thank you. I just said that the tip you gave was not high. It's not worth my life to make people angry. I might as well Give it to the homeless man, at least he can say thank you. It’s so disappointing. This is because the boss doesn’t care about the employees in the store. Everyone’s money is hard-earned.