Cobb & Co. Rotorua image

Cobb & Co. Rotorua

Restaurant Cafe Bar Family restaurant Bar and grill Steak house

One of the Most Reviewed Family restaurants in Rotorua


Address

209 Fenton Street, Rotorua 3010, New Zealand

Website

www.cobb.co.nz

Contact

+64 7 347 0906

Price rating

$$ $$

Rating on Google Maps

4.00 (1.8K reviews)

Open on Google Maps

Working Hours

  • Wednesday: 12 to 9 pm
  • Thursday: 12 to 9 pm
  • Friday: 12 to 9 pm
  • Saturday: 12 to 9 pm
  • Sunday: 12 to 9 pm
  • Monday: 12 to 9 pm
  • Tuesday: 12 to 9 pm

Featured Reviews


Frequently mentioned in reviews: staff (17) Cobb (16) service (15) great (13) family (11) robot (11) good (10) experience (9) time (8) Rotorua (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Rachel S. 2 years ago on Google
    Went here for my birthday dinner and it was my first time at a Cobb & Co. I ordered the piña colada and Cobb’s Original Stuffed Schnitzel (swapped the fries for mashed potatoes). As you can tell from my videos, I was quite excited but then was disappointed after the first bite. My drink wasn't that great either. Also wished I had not opted for the mash because it was quite bland. Service was also below average (and it wasn't because it was busy). This was the first and last time for me.
    3 people found this review helpful 👍

  • 5/5 Rachael K. 1 year ago on Google
    The maitre d' offered exceptional service, on an incredibly busy night. Our experience of the service was a like a well oiled machine, happy staff. Food was perfect, salad was so fresh! Without a doubt will be happy to recommend and we will definitely visit again.
    3 people found this review helpful 👍

  • 5/5 Craig M. 1 year ago on Google
    Friendly staff that invited us in and shown us to our seat. Did an online reservation. Quite intuitive and made reminders closer to the time. The restaurant was family friendly. The meals were enjoyed by all. Portion size were big so well worth the money. Meals were delivered by a robot. Very novel. Check it out.
    3 people found this review helpful 👍

  • 5/5 Dwan R. 2 years ago on Google
    Celebrated my partners birthday. The staff were highly welcoming. The food was excellent and the cocktails delicious. They had a little serving bot rolling around it was entertaining. The staff brought out my fiances dessert with a candle and sang happy birthday. It was awesome!
    3 people found this review helpful 👍

  • 4/5 Bethan C. 1 year ago on Google
    Food prices a little pricey for the amount of food. The food was well cooked and taste lovely but not amazing. Staff very friendly. Good place for catching up with friends and family.
    2 people found this review helpful 👍

  • 5/5 Mr Z. 2 years ago on Google
    So I recently booked for a family dinner via email, here at The Cobb & Co, from Melbourne Australia. An email reply from Rohan quickly returned. The efficiency of assistance was precise. On the night of my family attending their dinner - everyone celebrated a beautiful family birthday. The kids were happy, the parents and grandparents were too. The food was A M A Z I N G and my family couldn't speak highly enough of the outstanding customer service they received from Rohan. Needless to say, dinner here was magical and my family left happy, full and content. Massive thanks to Rohan for making this all possible.
    1 person found this review helpful 👍

  • 4/5 Amy H. 8 months ago on Google
    Came for entree, dinner and drinks. Service was average. A bit confusing with the robots delivering the food yet still requiring a server to be with the robot. The food was okay, not served hot and not anything spectacular. The drinks however were delicious!
    1 person found this review helpful 👍

  • 5/5 norman s. 9 months ago on Google
    Title: A Futuristic Dining Experience with Unparalleled Service at Cobb Rotorua Rating: ⭐️⭐️⭐️⭐️⭐️ I recently had the pleasure of dining at the Cobb Rotorua, and I must say, it was an extraordinary experience that exceeded all my expectations. From the moment I walked through the doors, I was captivated by the futuristic ambiance and warm hospitality. This restaurant truly deserves a five-star rating! One of the highlights of my visit was the presence of a robot server. It was an absolute delight to watch this innovative creation skillfully navigate its way through the restaurant, delivering orders to the tables with remarkable precision. This unique feature not only added a touch of novelty but also showcased the establishment's commitment to embracing advanced technology. The robot server made the dining experience truly memorable and was a great conversation starter among fellow diners. What sets Cobb Rotorua apart from other dining establishments is their policy of accommodating guests without reservations. This flexibility is a breath of fresh air, allowing spontaneous visits without the worry of being turned away. The staff efficiently managed the flow of customers, ensuring that everyone was seated promptly and received exceptional service. Speaking of service, I cannot praise the staff enough for their attentiveness and professionalism. Despite the bustling atmosphere, the waitstaff remained friendly, courteous, and always ready to assist. They were knowledgeable about the menu, providing helpful recommendations and ensuring that each guest's dietary preferences and requirements were met. The staff's commitment to ensuring a seamless dining experience was truly commendable. Now, let's talk about the food. Cobb Rotorua offers a diverse menu that caters to a wide range of palates. The dishes are expertly crafted with fresh, high-quality ingredients that are bursting with flavor. From the appetizers to the main courses and desserts, every bite was a culinary delight. The extensive selection of beverages, including a variety of refreshing cocktails and mocktails, perfectly complemented the meal. The restaurant's sleek and modern interior design creates an inviting atmosphere, making it the ideal place for any occasion. Whether you're dining with friends, family, or colleagues, Cobb Rotorua offers a comfortable and stylish setting that enhances the overall dining experience. In conclusion, Cobb Rotorua is a must-visit destination for anyone seeking a unique and exceptional dining experience. With its robot server, no-reservation policy, impeccable service, and delectable cuisine, this establishment has truly set the bar high. I wholeheartedly recommend Cobb Rotorua and can't wait to return for another extraordinary meal.
    1 person found this review helpful 👍

  • 5/5 Chardamay T. 9 months ago on Google
    Went to Cobb & Co today for my sons birthday lunch, they were super accommodating, allowed me to put up the decorations last night and earlier today even tho they were closed. Meals were 10/10 for all of us! There was 23 of us and no complaints at all. Food was brought out to us soo quickly but quality was still really good and well presented. Service was amazing from all staff especially our waitress, I didn't get your name today but thank you very very much, my son absolutely loved today which I am very grateful for.
    1 person found this review helpful 👍

  • 2/5 Beth G. 1 year ago on Google
    I was a Cobb & Co virgin until tonight but sadly I was left incredibly disappointed. First, it’s merits. I won’t take away from Cobb & Co their drinks list were amazing and me and my friends thoroughly enjoyed the Sol-arita and Traffic Light Giant Slushies. They are massive, sweet, so tasty and very moreish. Can confirm you won’t taste the alcohol and that’s the dangerous part. However, our good experience basically ended there. To the staff’s credit it was a busy night, however we were not waited on the entire hour and half we waited for our meals. After 20 mins of waiting we flagged down our waitress to ask for kitchen times as we were hoping if the wait was long, we’d order some starters to hold us over. She went to ask the kitchen, forgot about us, then another 10 mins we flagged her down again to ask once more. She eventually came to us to advised us “20 more minutes”. 45 minutes later with still no food, no one coming to ask us if we’d like more drinks or starters or anything, we got up and found the waitress who advises us “5 minutes”. Over this time we have watched many groups come and go and at least one table that came in after us receive their food before us. Every time we saw that little robot come by and pass us, we just feel like we may have been forgotten about (also yes, robot servers bring you you’re food which is pretty darn coo!). Our food does eventually arrive and 3/4 meals are good. The ribs are good size and very saucey. The prawn parmesan sirloin steak was cooked perfect rare and so was the the other steak ordered. However our final steak (ordered Medium Well Done) was so incredible tough it was almost charcoal. Overall we arrived at 7pm and left at 9:10pm with only 20 mins worth of eating time and the rest spent waiting. The frustrating thing, this grumble could have been avoided with some minimal customer service effort on the staff’s end. By end of night we received no sort of apology or compensation for our wait and were just so incredibly disappointed. I don’t want to go as far as saying ‘avoid at all cost’ but I hope this can be a learning moment for the staff on how customer service really goes the mile.
    1 person found this review helpful 👍

  • 5/5 Lah A. 1 year ago on Google
    Was great service with Beautiful smiles, they were busy but were running so well together. Not much waiting and the food was great! Our 2babes had a great experience aswell.

  • 5/5 Breana T. 7 months ago on Google
    Such great food. My first time here. Was absolutely amazing from the staff to the welcoming environment! Everyone we were served by were/ are so lovley and humble. I'm definitely planning on going back. The food portions are also very good, very filling!!

  • 5/5 Yvonne O. 9 months ago on Google
    Fantastic service, oh so delicious food with a great variety. Good pricing as well. Best of all being, they have robots delivering your food. What an experience.

  • 1/5 Cathy S. 6 months ago on Google
    We went here thinking it would be a cheaper alternative to the restaurants in Eat Street, was very expensive with sub standard food. Hubby had a shrimp cocktail with what seemed like small frozen prawns drowned in thousand Island dressing. For main the lemon pan fried fish was bland not enjoyable at all. I had the haloumi salad which had massive chunks of carrot & cauliflower which made up the bulk of the 'salad'. The garlic bread even seemed like a frozen undercooked loaf. That was bad enough but even worst was the delivery of food to our table via a Robot, it didn't work I had to find a human to get the bot back from the kitchen and our meals were cold, luke warm at best. We want human service not a bot if we had known this there is no way we would have even entered Cobb & co. We paid more here for below average food & service than what we did at Urban Bistro the previous night (which was fantastic).Do not recommend at all.

  • 2/5 Gio 9 months ago on Google
    A bit expensive for the size and quality of the meal. Ribs overcooked and pasta lacking. Good children area but restaurant seems a little outdated. Staff good, robot waiter was popular with my kids

  • 5/5 Janice W. 1 year ago on Google
    Very good service. Only thing is there were two things on the menu that we wanted but was not available. But the meal we did get was real nice.

  • 5/5 Kimberley H. 2 years ago on Google
    Never been to a cobb & Co before was really nice! Very good value for money and sooo good for the kids with little kid menus with ranges suitable for different ages. Loved our cocktails too again great value for money, the coconut chicken is delicious, staff were very helpful and inviting will definitely be back!

  • 5/5 Bridget S. 1 year ago on Google
    Loved going back to Cobb and Co to relive my childhood. Kids loved it as did the adults. Great food and the robots were added entertainment for the kids and certainly ensured speedy service

  • 5/5 Sarah M. 1 year ago on Google
    We returned to Cobb & Co for family dinner after many many years. The meals are reasonable price. The kids loved their fancy drinks and nice meal. The chicken salad was tasty and my fish was cooked perfectly. It's definitely a family restaurant. Their robot serving machine is definitely a highlight.

  • 5/5 Mariel B. 2 years ago on Google
    The staff were great, very accomodating and constantly alert to our needs. The food is delicious and a great value for money. We had the shrimp cocktail, which was very fresh and made the old school way, the crunchies, which are great to go with drinks before entrees, and the carnivore plate. Meat cooked perfectly and the mushroom sauce... I was just about to lick the plate. Drinks are a lot of fun. Had the traffic jam with vodka. Three colour slushie and a bottle of flavour vodka. Again, awesome and great value for money. They also have set menues available for gold card holders and for children at very low prices. They have a family section which creates a good atmosphere for any occasion. You just tell the staff what you're looking for and they find the right place for you. Little extra thing, they have a robot waiter that catches everyone's attention. Fun addition.

  • 5/5 Ashleigh 2 years ago on Google
    As kids we use to go here for dinner. Now we have a wee one of our own and we had the best time. Could not fault it. Food was phenomenal especially the sticky date pudding. Our server was excellent too plus the robot was cool. We will be back !

  • 5/5 Pamela T. 2 years ago on Google
    Had the yummiest Prawn and Parmesan cheese sauce sirloin steak meal with salad and chips. Just the tight size for me 😊 my son had the mega steak meal that included 1/2kg of pork ribs, salad and chips which was more than expected and very tasty and filling to the last bite👍🏻my daughter had a stuffed chicken with mozzarella cheese sauce which she enjoyed very much and wanted again the next day lol. The front of house staff were wonderful but there was a very stand out staff member who was truly pleasant and friendly and checked on us to make sure all was cooked well. Thank you, im just sorry i couldnt remember her name. A wonderful end to our visit to Rotorua ❤😊

  • 5/5 Durham P. 1 year ago on Google
    Good meal options, friendly staff/atmosphere, great service..


Call +64 7 347 0906 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Spirits
    • ✓️ Cocktails
    • ✓️ Small plates
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway

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