Skyline Rotorua image

Skyline Rotorua

Cafe Bar Tourist attraction Buffet restaurant Winery

One of the Most Reviewed Caves in Rotorua


Address

178 Fairy Springs Road, Fairy Springs, Rotorua 3015, New Zealand

Website

rotorua.skyline.co.nz

Contact

+64 7 347 0027

Rating on Google Maps

4.50 (2K reviews)

Open on Google Maps

Working Hours

  • Wednesday: 9 am to 8 pm
  • Thursday: 9 am to 8 pm
  • Friday: 9 am to 10 pm
  • Saturday: 9 am to 10 pm
  • Sunday: 9 am to 8 pm
  • Monday: 9 am to 8 pm
  • Tuesday: 9 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: luge (37) great (23) time (22) experience (19) staff (17) Rotorua (16) ride (16) rides (15) family (14) views (14)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Amiee Z. 2 years ago on Google
    Hi Skyline Rotorua, We love your rides and friendly services every time, however today when we visited, more than half your customers were not wearing masks and were still let on rides and long waiting times within the queue up to 40mins, with no social distancing. Would be great if you could put some precaution in your operating practices to ensure everyone’s health and safety is well looked after as it is a bit concerning. No mask no play. Please don’t ruin the fun for everyone, we would hate to see our local fun spot become a place of interest. Much appreciated.
    5 people found this review helpful 👍

  • 5/5 Katrina P. 2 years ago on Google
    So happy I took my family here my boys love the luge really cool on the way down breathtaking views worth doing thanks. The gondola is great value as we were able to come back later on in the evening around 7 pm to do some more luge for the boys fantastic
    3 people found this review helpful 👍

  • 5/5 彭笙瑞 8 months ago on Google
    📍Skyline Rotorua This is one of the popular attractions in Rotorua, offering a wide selection of combo tickets. We chose the gondola + five luge rides package, which costs 84 yuan per person. Looking at the map, there are five different tracks for the luge rides! At the beginning of the experience, the staff provides a brief instruction, and the view from the mountaintop is fantastic! Once you finish the luge rides, you can take the chairlift back up the mountain. Each time you slide down, you need to present the ticket for scanning by the staff. Recommended for adventure 🌕🌕🌕🌕🌕 Convenient parking 🌕🌕🌕🌕🌕 Willing to revisit 🌕🌕🌕🌕🌕 💰Total cost: 168 yuan
    3 people found this review helpful 👍

  • 5/5 Teta F. 1 year ago on Google
    Lots of fun! Great for the family. Weve been here many times with family. We enjoy the Gondola ride up with spectacular views. The luge ride is so much fun and the zipline. The staff are very friendly and helpful. Awesome location with lots of parking.
    3 people found this review helpful 👍

  • 1/5 Vivian D. 1 year ago on Google
    Im a long time patron of skyline skyrides, over 30 years. Always have a good time here. But on this visit we were treated very rudely by a member of staff at the ticketing counter downstairs. A girl by the name of Tikki was very dismissive condescending towards my mother when there was an issue with her annual pass. Basically it had been renewed a few months ago but it wasn't showing in the system. Upon explaining that it had just been paid if she could go check she responded with, "do you have proof, if you don't there's nothing I can do". She didn't even try to help resolve this error which was on skylines end, not ours. We paid what we were asked to pay when we are asked to pay it. If there's an admin problem from there on its not our fault so why is this girl "Tikki" treating us like it is? After sending my 70 year old father to go out and get proof of purchase, and a few clicks of the keyboard, oh look there it is...b**** if you could check all along why didn't you just do that when we asked you to and not make us argue with you for 30 minutes instead of helping us resolve the problem??! We almost called off the whole day trip because of how we were treated. Once we finally got to the top we had a great time. Views were amazing as usual, lots of new tracks. A little tame for my liking having grown up on the old more adventurous tracks, but they're very safe now for sure. Choose the people you want representing skyline at the first point of contact with the public. We almost left because of what happened, I'm sure we're not the first, but I do hope we'll be the last. I'm a big supporter of skyline skyrides so it pained me to leave a one star rating, but something had to be said.
    2 people found this review helpful 👍

  • 5/5 Mark W. 1 year ago on Google
    A great trip for a special occasion. One needs to book the right time for the Luge as there can be a waiting time. 5 Luge rides seems to be good value and lots of fun. The ride downhill, gravity-powered, is actually quite long - over 7 km each time!. Many different routes can be taken.
    2 people found this review helpful 👍

  • 4/5 EL S. 9 months ago on Google
    Nice place to have a pananomic view of Rotorua. And the luge is fun, but one time is enough. We bought 5 turns which seem too much, unless there's kid in your family. A great place to have lunch, view, luge and walk.
    1 person found this review helpful 👍

  • 5/5 Dennis N. 3 years ago on Google
    If you haven't experienced traveling in a gondola then have a go. Absolutely a fantastic experience. Its safe ..staff very helpful if you have any concerns. If you have control of your time schedule I suggest ride up before sunset and catch the beautiful warm light across the lake and city..that of course if it's a clear sky. When you get to the top go out side and get photos of you and family.
    1 person found this review helpful 👍

  • 1/5 Steve D. 3 years ago on Google
    Paid a fortune, went as a group. One of our riders got injured. First aid was terrible. This place is a Health and Safety disaster waiting to happen 🤔😊
    1 person found this review helpful 👍

  • 5/5 Ali “Jeff” J. 2 years ago on Google
    Take the cable car up to the mountain, it's an absolute must see around Rotorua... Checkout the photos, it's stunning!
    1 person found this review helpful 👍

  • 5/5 sasha 1 year ago on Google
    the gondola ride + luge were really great!! i especially enjoyed the variety in the paths and decorations for the luge rides. the rides were long enough to not feel too quick and the lines were pretty short which was great (although it was raining). a chairlift also takes you back up when ur done!!
    1 person found this review helpful 👍

  • 4/5 Hannah S. 3 years ago on Google
    An excellent family fun day out! The prices are a tad steep and the advanced luge track was shut when we were there, a tad disappointing. But still a great day was had by all!
    1 person found this review helpful 👍

  • 2/5 Pietra R. 3 years ago on Google
    Oh Skyline... leaving teenagers to run your FOH service at the restaurant can not go well! My experience: My buzzer supposed to ring when my order was ready. Well, it didn’t! So, I asked my husband to check out. And... our food was there, seated under the warm light. Apart from some withered chips, it was fine! For my surprise, I saw it happening to somebody else’ order! Appalling! When approaching the person behind the till to speak about it, she smirked and said “sorry, anything else?!”. ... What else to say?!
    1 person found this review helpful 👍

  • 5/5 Maria & Rickal P. 10 months ago on Google
    Skyline in Rotorua Night Rides is sure an amazing experience. The view from the Chair Lifts back to the top is amazing. They have 5-6 Tracks that sure are fun. If your child is 85cm they can ride with you in the luge, preschooler have unlimited tandem rides (luge rides) which is just $6.00 for them. Also don't forget to collect your photos by scanning your helmet. Always good to take those memories home. They can be printed or sent to your email. Also when you get to the bottom you can also purchase your photos that you take before heading to the top on the gondola. Fun experience for the family. Just be mindful that it is the winter so take extra warm clothes. Check their website for more details.
    1 person found this review helpful 👍

  • 5/5 Andrew S. 5 months ago on Google
    We had tons of fun here! Did several trips in the luge and loved it each time, the tracks have nice variety and a couple little spots to pull off and enjoy the scenery. Has a nice eating area with a wonderful view of Rotorua. Definitely plan on coming back again!
    1 person found this review helpful 👍

  • 5/5 Gurvindar S. 3 years ago on Google
    Re-Visited last year!!! Probably one of the must visits while around Rotorua!! I enjoyed my time here!! There's heaps of stuff to do here!! There's the luge, the skyline (as seen here) a merchandise store to take back few souvenirs!!
    1 person found this review helpful 👍

  • 5/5 Anima S. 1 year ago on Google
    Fun experience, a good selection of things to do for both thrill seekers and those who prefer a more relaxing time - gondolas, luge, swing, zip line. Amazing views of Lake Rotorua and Mokoia Island. Great cafe that offers the best almond milk coffee I’ve had during NZ travels.

  • 5/5 Eria Phillip H. 3 years ago on Google
    Tops

  • 5/5 Pamela H. 3 years ago on Google
    Always a great experience

  • 5/5 Melissa G. 3 years ago on Google
    So much fun, kids really enjoyed it!

  • 5/5 Kerry N. 3 years ago on Google
    Great experience. Beautiful view, lovely views, pleasant staff...

  • 5/5 James A. 1 year ago on Google
    We had an epic day out with our work team of 10. An amazing buffet lunch followed by some high octane luge action, nothing but laughs and fun all afternoon in the sun. Highly recommend going when it’s sunny weather or can get very cold very quickly James Ashwin Kakapo Business Sales

  • 3/5 Isabelle N. 1 year ago on Google
    We went to the night luge at 6pm and the place was extremely understaffed at the front. Only 1 person printing the photos and printing out tickets, so the wait there was extreme. Passed that, the lines for the actual rides were long but were super quick. Staff were super friendly and helpful. Loved going at night, they’ve done a good job with the lights on the tracks.

  • 5/5 C P. 1 year ago on Google
    Customer service here is excellent the staff are great in all areas, very welcoming. The facilities are clean and well set out, prices are a little high but definitely worth it. The stratosphere buffet is amazing, loved the dining area and the food is layed out spaciously so it makes it easy to access, however the signage could be better as we got a little confused on how to enter the restaurant after getting off the gondola. The views are spectacular. Highly recommend for a great family day out

  • 5/5 LOZZ 7 months ago on Google
    Our first time @ Skyline Rotorua, and we loved it! The views going up on the gondola were so pretty and the luge rides were so fun. We’ll def be back again. 🚡✨

  • 5/5 Regina I. 2 years ago on Google
    What an experience! Gondola, Luge and Zipline! Spectacular views and helpful staff! A must do when visiting Rotorua.

  • 5/5 Shelley Y. 2 years ago on Google
    been there before but this place just gets better and better all the time. At seventy one I thought I would be over doing the Luge but this time with my twin 13 year old grandsons I had a ball {even kept up with them...almost} Really loved the ride back up the mountain.Great entertainment and value for money. Can't wait to go back. Bryan

  • 5/5 Judith 1 year ago on Google
    Came up with my sister-in-laws and my nieces. My niece was very nervous to go on the luge by herself (as she is now too tall to double up with someone). Jasper talked her though it and with his kindness and patience... she did it! Three times 😂 I am very grateful for how the team on the luge were so accommodating. Especially Jasper (hope I got his name right)!! Thank you again!

  • 4/5 Ãbdulrahman A. 2 years ago on Google
    Please wash the window for the gondola Only thing you should do and important Great place and great services

  • 4/5 Richa N. 11 months ago on Google
    A great experience for both kids and adults. We did Luge and Swing activities. Luge was fun for both kids and Adults. Small kids can sit with parent and kids above 6 can do independently. However for swing I would not suggest it for kids until they are very sure to do that. But yes all together a nice experience. Gandola ride gives you some nice views .

  • 4/5 peter lum w. 7 months ago on Google
    Amazing location for a great buffet style restaurant ( definitely way above your average style buffet). The staff were very friendly and attentive, the food was beautiful presented and always topped up. Would highly recommend this business.

  • 5/5 Mike S. 2 years ago on Google
    Been going in the first week of January since 2017. Skyswing is awesome. Zip lines great too. Any oldies out there who have dicky backs would do well paying attention to instructions given on what to do as one approaches the end of the Zipline! Foods good. Place has taken a bit of a beating with covid over the past couple of years. Used to really enjoy getting there early and having the buffet breakfast. No longer a feature since covid. Luge circuits are fantastic. Always a memorable day.

  • 4/5 Ri 2 years ago on Google
    this place is pretty cool and a must go in rotorua. going up the gondala is a reallt fun experience which i will highly recommend. i also really liked the luge and i go on it every time i come to rotorua. the food is super good too and the view as you eat is absolutely breathtaking.

  • 5/5 Kalin F. 5 months ago on Google
    This was so much fun!! Highly recommend doing the luge and gondola. We purchased a package that included the buffet lunch. The staff were very friendly and even gave us a special dessert as we were on our honeymoon. Next time I would skip the buffet lunch and either purchase items at the cafe or eat after. As noted the staff and views were wonderful, but the buffet food was mediocre.

  • 5/5 Mummzy 1 year ago on Google
    Beautiful day out great experience nice views and relax and had lots a fun with the kids Price is fair enough for large family👌💃

  • 5/5 Phillip 5 months ago on Google
    Fantastic experience! Great views of Rotorua and surrounding area. The restaurant was very accommodating of food allergies and there was more than sufficient seating to sit and enjoy a nice ice cream with amazing views. The gondola ride was fantastic, pram and wheel chair friendly.

  • 2/5 Semesi 1 year ago on Google
    Outrageously expensive post COVID. They have also cut a lot the of the trees that surround the tracks. The fun Police have also been out and ruined the tracks slowing them down and removing the ‘jump’ on fast track. Extra star because the Fijian staff member was awesome! Won’t be back for sometime 👋🏽

  • 4/5 Mike 1 year ago on Google
    Great spot in Rotorua to do luge, mountain biking or zip line. Or chill out in cafe Lines were getting busy for luge 10+min wait. Pretty cool place. In process of building a new luge run

  • 4/5 Aloma S. 1 year ago on Google
    3rd time here but first time for the night rides kids enjoyed it thankfully we arrived just after 5pm to start the rides when it was quiet by 730pm the lines were out the gate !! One thing I would recommend if you are going at night is too cover yourself going back up or have mozzie repellent as kids got bitten on the ride back after the luge apart from that will never get sick of this place :)

  • 5/5 supermilo44 3 years ago on Google
    Dropped my phone and ticket on the intermediate track and the staff found it for me! Very fun and happy experience!! 2nd time I've been here, always good!

  • 3/5 Mikel H. 3 years ago on Google
    Rather average and not very exciting, especially after visiting Skyline in Queenstown. Luge was fun for the kids.

  • 5/5 Leanah S. 3 years ago on Google
    A great afternoon activity! The staff are friendly and helpful. We had an infant with us, and the staff helped us get on and off the gondola. A busy wee place with lots to do!

  • 3/5 S D. 3 years ago on Google
    Great place and loads of fun activities to do. Would have been appreciated if the website was a bit clearer in mentioning that the luge ride is suitable for small kids that can walk independently or something along that line rather than " The Luge is great for any age (our oldest rider is 101) and small children can ride with adults." We went with our two kids - age 3 years and the other 11 months only to be told that our 11 months old can't go on the luge with us. 🙁😩😥

  • 5/5 Anup P. 3 years ago on Google
    Was owesome

  • 5/5 Eonz 3 years ago on Google
    Great fun for all Loved the luge The chair lift stopping and starting was a bit freaky

  • 5/5 Latrell T. 3 years ago on Google
    Loved it!! Fun getaway with my family. Spent 1 day riding the luge etc.. and had new year day dinner at the stratosphere! Money well spent!

  • 5/5 sandeep b. 3 years ago on Google
    Had lot.of fun .....

  • 5/5 Faye L. 3 years ago on Google
    Awesome place, family friendly and even better at night with the lights!

  • 5/5 Louis Y. 3 years ago on Google
    Loved it. We enjoyed ourselves.

  • 5/5 Steven B. 3 years ago on Google
    Fun luge tracks, large restaurant, good food.

  • 5/5 Theo R. 3 years ago on Google
    Went there for Xmas dinner with whanau Delicious buffet Huge selection of delicacies Gondola ride was smooth and very picturesque Luge was brilliant Fairly priced and lots of activities at the top Wine tasting too Good deals available A must visit 😀

  • 5/5 Kat K. 3 years ago on Google
    Love the scene. Love the rides. Love the night views. Love Rotorua

  • 4/5 Brent D. 3 years ago on Google
    I mostly visit Skyline when Crankworx is in town and for mountain biking. The bike trails are great but a little limited. The luge is great fun. The food at the main restaurant at the top of the gondola is only average though.

  • 4/5 K L. 3 years ago on Google
    Visit Rotorua at least once a year. Great place for family and young kids. Only feedback to the owner is to provide training the ticket personnels not to ask the visitors or specifically the "international looking" local tourists "Where are you from?"... A young ticket staff asked us "Where are you from?" and gave us a meh face when I replied "We are from Wellington" (with a smile).... The rest was speechless but it didn't stop us to have a good time with the kids. :)

  • 4/5 James L. 3 years ago on Google
    great fun. gondola ride was beautiful. Luge was amazing and thrilling. loved it but $10 for an ugly picture of me on the luge screaming.. no thanks!

  • 5/5 Konrad K. 3 years ago on Google
    Quite a nice place to go when you visit Rotorua. It is a little pricey but definitely worth it. The night luge is really cool!

  • 5/5 Giuseppe T. 3 years ago on Google
    Luge + Gondola....awesome!!

  • 5/5 samual m. 3 years ago on Google
    Ride the MTB PARK... What an experience a good virility of tracks and are well maintained and are safe, Good to ride with out the hassle of the the climb up to the next run.

  • 5/5 Mohammad R. 3 years ago on Google
    Awesome place, had so much fun!😆

  • 5/5 Mohamed E. 3 years ago on Google
    Great entertainment for the whole family, highly recommend!

  • 5/5 Hikmat N. 3 years ago on Google
    Loved it :)

  • 5/5 Kerry S. 3 years ago on Google
    Excellent will worth it.

  • 4/5 Scott A. 3 years ago on Google
    Big Big thanks to the awesome team.... No problem for those guys who had to turn the gondola off because of lightning and start moving people in vehicles to the top. Overall experience was still good and dinner was great 👍 Views are always great up there.

  • 5/5 Valeriah W. 3 years ago on Google
    Awesome place ro have fun with the family 👍

  • 5/5 Thanuja Nadun A. 3 years ago on Google
    Great experience,friendly staff.luge ride also super awesome.

  • 5/5 Ruth S. 3 years ago on Google
    What a thrill for me Nana and my mokopuna....Brilliant

  • 5/5 DuDu H. 3 years ago on Google
    Love the luge!! And also have an excellent view.

  • 5/5 Khawaja M N. 3 years ago on Google
    Great Experience. Highly Recommended

  • 5/5 Chanz R. 3 years ago on Google
    Allsome experienc

  • 5/5 Neren N. 3 years ago on Google
    Very nice

  • 5/5 Leon C. 3 years ago on Google
    Totally bloody awesome 😎...give it a shot, completely worth it

  • 5/5 xMrStiff 3 years ago on Google
    Awesome experience, spectacular views. Luge & skyswing a must do! Easy access to everything. Will defs be back!

  • 5/5 PEACE B. 3 years ago on Google
    Thanks you so much


Call +64 7 347 0027 Open on Google Maps

Amenities


  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance

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