Would leave zero stars if I could, worst place we stayed at in New Zealand and near the bottom of all the places I've stayed at worldwide. Room in complete disrepair, holes on the wall, holes in the sheets, stains on the carpet and cigarette burn hole in the chair. Smells bad. No AC and no screens on the windows so air out at your own risk. Super loud. Insufficient parking and toilets/showers (six showers for over sixty rooms and all the people who were camping in a nearby parking lot). Dirty bathrooms. Laundry is $4 per wash and $4 per dry cycle, coins only, reception is not open late so get coins early (they sell detergent too). We had a room with two twin beds, the room next to us had bunk beds and a twin (only slightly larger) and there were at least six people staying there, sleeping on the floor with the door open. That seemed normal and quite a few rooms were super cramped like that. Awful in every respect, go somewhere else.

The staff work from day till night cleaning the bathrooms and kitchen, so you can be assured that this place is indeed well maintained, clean and tidy. We love the spacious kitchen (equipped with hot stoves for cooking, microwave, pots and pans and hot water). They provide cutlery and plates as well. The hot pool is a great way to spend the evening, and the Backyard is a great place to relax. Will recommend this place for its lodges and chalet!

Lovely staff. Full size kitchen with good number of kitchen appliances where many people can cook at the same time. Lovely hot pool perfect for the cold night. Toilets and room are clean. Value for money

A really nice motel! The swimming pool is the absolute Highlight of this place. It's naturally hot (hot springs) but is sadly just opened till 10pm. The rooms are pretty big and have really comfortable beds. The location is also really good: 2mins walk to a little park with rugby field and you're also fast in the little village.

This place was great, very chill and relaxed. I checked in and the staff were really helpful, advised my 4 bed dorm wad just me for the 1 night - woo!! The showers were decent and clean, the decor a little dates but they were updating as i was there so thats cool. Really friendly staff also, i got all my meals here and they were great. The breakfast was amazing and you even get eggs and bacon with it also so you get well set up for your day. They have a fantastic thermal pool - amazing after a long days hike. The next morning i had to check out earlier than expected and they kindly refunded my breakfast that i wouldn't have had time to eat. That was really nice, i feel these guys went above and beyond what i expected and thats always fantastic to experience. Thank you.

Lovely staff, tidy enough rooms.. Everything you need bedding wise but wasn't vacuumed behind the beds. Floors upstairs in our room were so squeaky, as were the upstairs walkways to the bathrooms. Food wasn't amazing but priced to reflect this.. Overall beautiful place to stay, wouldn't expect too much more from a backpackers!

Seems like a good place for groups, backpackers, and youngsters looking to save money on lodging. Friendly staff were willing to accommodate our requests. Food was fair. Chicken casserole and rice for dinner was a bit bland, and breakfast (eggs, meat, toast, cereal, yogurt, etc.) was pretty average. Rooms and linens were clean. A few people in our group visited the bar there and said it was comfortable.

I had such a great stay at the Backyard Inn. The communal bathrooms were clean but I do think they need renovated. There was a very nice man who was locking but he kept everything open a bit later so we could do finish cooking our dinner. He was so kind. The reception staff were friendly. The lady that cooked our breakfast made it look and taste AMAZING. The pool was a nice way to start my day. My overall stay was very enjoyable!!!

Kitchen is basic. Really missed having an oven. Toilets were dirty. If you cater to groups of teenagers then you should be prepared to clean the bathrooms more often. Huge groups of school kids meant the pool/table tennis/pool table were unusable and the place was noisy early in the morning and late at night. No recycling bins in the kitchen. Double rooms could use a lamp and 2 pillows each. We paid more than the local hostel prices and regretted it. Least favourite place I have stayed in 3 weeks of NZ hostels. Please get rid of the piano in the common area. Kids were banging on the keys constantly.

Been here for a work function for the last two years. The catering was mostly good. The cooks were friendly and polite. The accommodation is cheap, but not a fan of the thin walls, but bedding and everything else is decent. The place had obviously been there for a while but they've recently added new carpet in the conference room. And it had a hot pool! It's a popular place with sports teams and bigger groups.

The backyard Inn will always be a favourite place. We love the service, facilities, and staff who exceed our expectations on all levels. Very clean and so comfy!! and spacious! This ticks all the boxes. Many thanks to Rachelle! and Cornwall, you guys rock!! We will be back! Highly recommend!!!