I feel they need more customer services especific in this location bad services from the recepciónist

They gave me an appointment and made me get off work and go all they way down there to tell me they don't accept my insurance and "they are sorry "

Receptionists Misty and other older ladies there like to gossip, aren’t friendly and threatening you to make a payment even though NorthShore provides payment options. Avoid this location and go to the others near by, even if the drive is a few mins. Spoke to the manager, didn’t help me understand why her place of business is different then 15 Tower Ct and the 7900 Rollins… Anyway, avoid! Thinking of changing doctors and location! Or even providers! Mundelein Pediatrics was better, can’t believe this is NorthShore now… just sad!