1/5 Carol P. 5 years ago on Google
For
the
money
I
spent
here,
I
received
horrendous
service.
I
took
a
30
year
old
ring
in
to
have
the
stone
reset
in
a
different
band.
Mindy
was
patient
with
helping
me
choose
a
new
band
but
that
was
the
only
good
thing
about
my
experience.
Mindy
said
it
would
take
about
2
weeks,
it
ended
up
taking
4
weeks
with
no
follow
up
call
to
let
me
know
it
would
be
longer
than
promised.
When
I
finally
got
back
to
pick
up
the
ring,
it
was
a
half
size
too
small
even
though
the
original
order
was
for
my
correct
size.
She
said
it
would
take
about
a
week
to
correct
it.
After
2
weeks
I
had
to
call
to
find
out
the
status
of
my
ring
and
it
was
ready.
How
come
I
didn't
receive
a
call?
I
left
with
my
ring
only
to
discover
later
that
night
the
stone
was
dangerously
loose.
I
had
to
go
back
and
I
was
told
it
would
be
2-3
days
to
fix
it.
Once
again
I
had
to
wait
2
weeks
in
which
I
called
to
find
the
status,
which
it
was
ready.
Didn't
get
a
call
again.
When
I
got
there,
Mindy
was
with
other
customers
and
a
gentleman
at
the
counter
helped
me.
Mindy
spoke
up
and
said
the
stone
was
loose
because
of
the
resizing,
I
wouldn't
even
acknowledge
her.
Why
would
you
not
check
the
full
condition
of
the
ring?
If
I
didn't
discover
the
stone
loose,
I
could
have
easily
lost
it.
I
received
the
stone
(my
birth
stone)
from
my
parents
30
years
ago.
I
would
have
been
devastated
if
I
lost
it
and
I'm
still
concerned
it
could
slip
out
since
I
don't
trust
the
craftsmanship
of
the
work.
I
will
have
it
looked
at
by
another
jeweler
a
friend
recommended.
I
try
to
shop
local
and
love
recommending
small
businesses
to
other
people.
I
am
actually
going
out
of
my
way
to
ensure
people
know
not
to
go
here.
Jewelry
can
be
very
personal
to
people
and
for
the
money
people
spend,
a
jewelers
should
take
better
care
of
their
customers.
2 people found this review helpful 👍