Taco Bell image

Taco Bell

Restaurant Fast food restaurant Breakfast restaurant Meal takeaway Mexican restaurant Vegetarian restaurant Lunch restaurant Taco restaurant Tex mex restaurant Burrito restaurant

Fast-food chain serving Mexican-inspired fare such as tacos, quesadillas & nachos. People often mention service, order, good, Taco, Bell,


Address

5641 S 1900 W, Roy, UT 84067, United States

Website

locations.tacobell.com

Contact

+1 801-773-1919

Price rating

$ $$$

Rating on Google Maps

3.70 (704 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: service (9) order (8) good (6) Taco (6) Bell (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Bowie H. 1 year ago on Google
    Staff were slow to notice someone standing in the lobby. The food was excellent though! Tried the breakfast for the first time and it’s super good!
    1 person found this review helpful 👍

  • 1/5 James W. 8 months ago on Google
    I ordered two supreme taco’s. And guess what happen? Janina the MANAGER was out side smoking her cigarette and then came in DID NOT wash her hands and made my food. Thank you DISGUSTING HUMAN BEING. You should be ashamed of your self. Trying to reach a quota and ask for a review. Well here it is.
    1 person found this review helpful 👍

  • 1/5 Alyssa H. 2 years ago on Google
    I know it’s Taco Bell and not to expect much from them but I ordered some fiesta potatoes and they were literally ROCKS they were so freaking OLD that they were as hard as rocks, almost chipped my tooth taking my first bite. Nasty even for being fast food. Go to a different location.
    1 person found this review helpful 👍

  • 1/5 Jacob A. 9 months ago on Google
    May 24th-I don't understand why it is so hard for people to understand how to package items in a bag. Why you would stack 8 bean burritos on top of a Mexican pizza is beyond me. (First photo) Either they don't care or they don't have enough foresight to think about how the weight of a bunch of burritos might crush the thin little box holding a Mexican pizza. Also, chips for nachos were stale and old, tacos and cheesy gordita crunch barely had any meat in them, sauce and cheese were also very light. July 25th- they did it again, same situation, one bag with 18 items in it, 8 bean burritos and 8 tacos stacked on top of my quesdailla and Mexican pizza on the bottom (second photo). When the owner or manager of a business doesn't respond to review its one thing but to not read them and take some information to adjust their procedures is another. Other than letting the rest of the people in the world know how bad they are the reviews obviously don't do anything to correct the issue. Are paper bags hard to come by? Because God forbid you use more than one bag for EIGHTEEN items!!!!
    1 person found this review helpful 👍

  • 2/5 Megan D. 2 years ago on Google
    Ordered on the app and my substitute sauce was ignored, and my crunch wrap had almost no meat. What little there was, was squished out to the edges, not good. This isn't the first time that they've messed up the order.
    1 person found this review helpful 👍

  • 1/5 Holly J. 1 year ago on Google
    Took a half hour to get our food. When we got it things were cold, chips and cinnamon twists were rancid. Couldn't eat them. Staff was nice though.

  • 1/5 Nick C. 5 months ago on Google
    Terrible customer service! I feel like this store forgot the meaning of customer service . I watched walk in customers be ignored , employees hide from doordash as they are picking up orders. Managers do not hold anyone accountable either . Cmon TacoBell.

  • 1/5 Christian S. 8 months ago on Google
    Got my food but didn't get my freeze I waited by the counter while they talked and laughed the lady taking orders just walked outside instead of helping me or asking me what I needed. The whole dining room was dirty. Horrible service. I guess at least the food was hot and fresh but I never got my freeze they never came to the counter I gave up.

  • 3/5 Schroeder F. 9 months ago on Google
    Learn how to wrap a burrito! No one acknowledged us. We ordered on the screen and then waited around 10 minutes. They had at least 5 people standing around. The restaurant was clean and empty. Then when we got to the car and unwrapped the food everything was following apart, burritos were mislabeled. Not the finest Taco Bell out there.

  • 1/5 Remy W. 6 months ago on Google
    25 Minutes for my food. Not a single person in the lobby or drive thru. Teenagers here are horrible. Tried to order and pay at the register.. They told me to order at the kiosk.. Do not waist your time here

  • 5/5 Daniel J. 6 months ago on Google
    Best taco bell I've eaten at, the staff is trained well and is actually very attentive and kind. They almost never mess anything up either. Which is rare for a big chain like this.

  • 5/5 joshua m. 7 months ago on Google
    It's taco bell... if you've never been... it's fast food Mexican. The chalupas are awesome, but I'm simple ill try whatever box deal they have going on. This location has always been quick and the staff pleasant

  • 5/5 Susan R. 1 year ago on Google
    Great customer service was greatest with a warm welcome and the staff members I interacted with were very nice it was a great experience..

  • 5/5 Cliff F. 1 year ago on Google
    We ordered a egg &cheese, steak and sausage crunch wraps. Surprisingly good. Fast service!!!!

  • 5/5 Brooklyn B. 1 year ago on Google
    I had an amazing experience at this Taco Bell. The guy who took our order was extremely polite and such a great employee. Hands down the best customer service I’ve ever received! Thank you so much

  • 5/5 Jaden F. 1 year ago on Google
    Very nice and respectful staff! They made a very minor mistake on my order and not only did they notify me once they caught the mistake, but they went above and beyond to make sure the mistake was corrected and made sure we left satisfied. Plus the food was a 10/10. Overall 5 stars

  • 2/5 Shanna F. 1 year ago on Google
    Terrible service. Waited 15 minutes for our order to get done and we were the only people in the place. The place had food and sauce packets all over the place. The food was not good. I wouldn't go back and I don't recommend it.

  • 5/5 Francine “Franny” Y. 1 year ago on Google
    The young man taking my order was professional and humorous, quick service I've never received a messed up order from this taco bell on corner of 5600 and 1900 in Roy.

  • 2/5 J L. 3 years ago on Google
    I used to like this restaurant. But as I used to be worked food safety auditor, I can see so many food safety violation activities in there. This is the one I pulled out from bag. (See pictures) This meaning on food safety, the preparation area isn't clean or packaging wrappers are not stored properly.

  • 3/5 Jasinto G. 1 year ago on Google
    👍👍👍 one more thumbs up and it would have been four stars but it's Taco Bell guys. it was good but it's Taco Bell.

  • 5/5 AJ O. 1 year ago on Google
    The most consistent Taco Bell I've been to in the area (although I don't often go to TB.) The service is fast and the food is better than that from South Ogden's TB.

  • 1/5 Tyree A. 1 year ago on Google
    Literally Came in to get dinner tonight. Everyone ignored the fact that my husband was standing at the counter for 30 min plus. When he got home our food was absolutely disgusting. I don't think ive ever been this disusted with a single taco bell ever. Chicken chalupa bread was harder than a rock and cinnamon twists were so disgusting I couldn't even think about eating them. I don't know what's going on with this place but the last few times have not been good for us. I will not eat here at this location again until something changes!!!! 🤢🤢🤮🤮🤮


Call +1 801-773-1919 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Breakfast
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Drive-through

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