I got my ear lobes pierced here today by Tracie - and her service was fantastic! There was a nice range of studs from stainless steel to silver and gold, all the same price. Tracie was very friendly and nice - she explained everything about the procedure and the aftercare thoroughly. She's also really funny - we had a great laugh! I got both my lobes pierced for £25, including the aftercare lotion, which is a great price for such amazing service. Would definitely recommend.

I wanted spa like package and although there is no set packages they accommodated for what I wanted and it was like have a spa package. I have regular facials, waxing, feet and nail polish/ manicure and use the Hair saloon too. I love the fact everything is under 1 roof and the Lassies are lovely. Tracie, Donna, Hair Becky are the ones I use most just due to the different type of treatments they offer. Would highly recommend

I had the most amazing Shellac Voshe Pedicure with Tracie. The treatment was very relaxing and carried out at a very high standard! The pedicure chair is very comfortable and the ambiance of the room, along with the scrub, mask and massage included in the pedicure is very relaxing. I am very indecisive with choosing colours but Tracie helped me pick a colour, Electric Orange, and i absolutely love it!! Thank you Tracie!

I always look forward to having my nails done here. The staff are really friendly and helpful when trying to decide what colour to have next. I have had my eyebrows done here for years too and wouldn’t go anywhere else for nails, eyebrow waxing, or lash extensions!

My daughter had her ears pierced here and the member of staff was professional throughout the appointment, putting her (and me!) at ease. It was a straightforward experience and I would totally recommend! Really friendly and aftercare advice was well explained.

I recommend this salon soooo much! I wouldn't go anywhere else for a wax as Tracie (the lovely owner) is honestly the BEST waxer I have ever had. I have worked in beauty for years and she is so quick, thorough, puts you at ease and I can honestly say I have never had any ingrown hairs or anything that comes with Hollywood waxing. Your results will be absolutely great and I have been going for 3 years. If you are looking for a treatment you MUST see the treatment rooms, all different and unique. Thanks Tracie and the team xxx

UPDATED review: Following writing this I was contacted by Tracie who offered instant appointment to remedy my issues. It was kind and swift. I’m really pleased with how my complaint was handled. Great leadership on her part. Sadly really unhappy customer. I had upper lip, chin and eyebrow wax as well as bikini and shellac on toes. My bikini like is bruised (never happened to me before). My eyebrows are two different shapes (one is significantly thinner) and both my chin and upper lip still have hairs. My toes look great but on right big toe the varnish is lumpy. The therapist was very friendly and chatty, although asking a lot of personal questions. I won’t be back.

I have tried a few places to have my eyebrows waxed and tinted along with an eyelash tint but have been seeing Tracie for a couple of years now and wouldn't go anywhere else now. The whole experience from start to finish is brilliant. Would totally recommend 100% .

I had a fabulous facial with Tracie today at the retreat. It was very relaxing and she tailored the treatment to my skins type and needs. I left the salon feeling on cloud 9 and i'm looking forward to my next facial in 4 weeks

I had a facial, massage and paint and varnish on my toes. Wow!! Im an ex beautician so know what to expect as such but honestly can not rate the facial and massage enough! The movement's were not only exact but intense to the right amount and I left feeling fresh and relaxed. I have passed the salons info onto my mum and other members that live near but not on the doorstep and they are happy to travel for the experience I received today.