2/5 Miss g. 1 year ago on Google
We
drove
from
Wolverhampton
to
experience
the
afternoon
tea,
the
service
was
very
cold.
The
food
wasn't
served
in
true
style,
the
sandwiches
were
bland
and
served
on
a
wooden
board
separately
from
the
cakes
and
scones.
The
scones
were
dry
we
was
only
given
one
pot
of
cream
and
jam
between
us
and
told
to
ask
for
more
if
we
needed
them.
Normally
you
would
have
a
section
off
bite
size
cakes,
this
wasn't
the
case.
We
wasnt
asked
if
we
had
any
dietary
requirements
and
served
2
cakes
between
us,
I
asked
them
what
were
they
and
i
requested
to
change
them
because
u
was
allergic
to
what
we
was
offered.
When
I
asked
to
change
the
cakes
due
to
dietary
requirements
the
manager
came
out
quite
loudly
make
me
feel
very
embarrassed
for
asking
to
change
the
cakes.
She
actually
said
this
is
all
they
have
because
they
sold
out!
even
though
we
booked
in
advance,
so
they
actually
knew
we
was
going
to
attend.
We
didn't
eat
them,
paid
full
price
and
whilst
leaving
the
premises
we
saw
other
cakes
on
display.
Maybe
we
just
wasnt
worthy
enough.
To
travel
so
far
and
to
recieve
this
service
was
very
disappointing.
I
wont
be
returning.
£40
for
this!
I
think
you
need
to
review
your
prices!
And
work
on
customer
service
skills,
unless
there
was
actually
something
you
didn't
like
about
us!
The
venue
its
self
is
beautiful.