1/5 Thomas B. 7 months ago on Google
Rude
and
awful
customer
service.
From
my
personal
experience
I
wouldn’t
recommend
to
anyone.
I
found
out
about
them
through
an
advert
on
social
media.
I
attended
the
free
consultation
for
advice
on
some
teeth
whitening
and
composite
bonding….
After
a
lot
of
back
and
forward
on
what
order
I
wanted
to
do
things,
I
said
I’m
here
for
your
advice
so
I’ll
do
whatever
you
suggest.
He
was
very
abrupt
and
tried
pushing
me
into
starting
the
work
there
and
then,
I
had
my
daughter
with
me
so
I
said
we’ll
have
to
book
it
for
another
time.
His
attitude
appeared
to
be
very
dissatisfied
which
I
didn’t
like.
Anyway
I
thought
I
would
stick
with
it,
so
we
booked
in
for
a
following
week
day.
He
advised
I
get
them
professionally
cleaned,
whitened
then
the
bonding.
To
which
I
accepted.
He
even
printed
me
off
the
dental
plan.
Two
days
before
my
appointment
he
cancelled
it
and
I
was
told
the
only
other
date
soon
is
on
a
Sunday
afternoon.
I
moved
my
weekend
around
to
fit
this
in
as
I
was
keen
to
get
started.
I
turned
up
10
minutes
before
my
appointment,
and
there
was
nobody
on
reception.
I
waited
until
20
past
and
he
opened
the
door
and
just
abruptly
said
we’re
over
running
with
someone
else
sit
there.
There
was
no
phone
call
or
email
to
update
me.
I
sat
in
the
waiting
room
for
at
least
another
40-50
minutes,
with
the
joy
of
listening
to
the
lady
having
work
done
gagging
and
being
sick.
After
the
other
patient
left,
he
asked
me
to
come
in
and
stand
there
whilst
the
nurse
finished
cleaning
up.
He
then
said
to
me
‘so
what
are
we
doing
today…
the
bonding’
To
which
I
replied
‘no
you
advised
me
I
need
to
get
my
teeth
cleaned
and
whitened
before
I
can
have
the
bonding,
as
this
would
help
with
keeping
them
all
the
same
colour’.
He
then
said
‘well
whatever
we
can
do
it
whatever
way
you
want’
By
this
point
I
had
heard
enough,
I
said
do
you
have
a
clue
what
you’re
doing…
you’ve
cancelled,
left
me
waiting
around
for
nearly
1.5
hours
on
a
Sunday
with
no
update
or
explanation,
to
then
not
even
know,
or
take
the
time
to
read
what
we
were
there
to
do.
I
walked
out
there
and
then,
the
nurse
followed
me
and
sincerely
apologised.
She
seemed
really
nice
to
be
honest,
I
feel
sorry
for
her
having
to
work
for
such
a
person.
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