1/5 Melody M. 5 years ago on Google
What
has
happened
to
customer
service.
Customer
service
used
to
be
important,
not
so
much
now
in
this
day
and
time.
I
am
paying
on
a
refrigerator
and
washer
from
this
company.
I
pay
monthly,
on
time
each
and
every
month.
Never
late!
The
Maytag
I
bought
has
a
lid
lock
problem
and
this
is
the
third
time
it
has
quit
working.
They
just
dropped
it
off
a
2
days
ago
and
it
has
quit
again,
I
called
them
immediately
and
told
them
it
has
quit
again.
The
girl
I
spoke
with
Kemily
wanted
me
to
lift
the
washer
up
and
look
under
it
and
make
sure
it
is
level
and
the
drain
pump
isn't
touching
the
floor.
I
am
not
going
to
lift
that
washer
up
and
look
under
it.
That
is
out
of
the
question.
I
have
sat
here
all
day
waiting
to
hear
from
someone
and
it
is
6
pm
now.
I
have
called
3
times
asking
when
they
are
going
to
be
here.
You
know
every
time
you
call
each
person
does
not
know
you
or
what
is
going
on.
This
last
time
I
called
they
said
there
was
an
emergency
with
a
driver
and
I
was
ask
if
I
could
wait
till
next
week.
This
is
a
Friday
so
I
guess
they
don't
run
trucks
on
weekends.
Although,
I
am
sorry
there
was
an
emergency
with
a
driver.
There
is
no
way
I
can
wait.
I
have
my
granddaughter
living
with
me,
I
can't
go
for
days
without
a
washer.
I
am
paying
and
I
need
a
washer.
I
even
talked
to
the
manager
Michael
(didn't
realize
at
the
time
it
was
the
manager
as
he
did
not
tell
me
that)
and
he
said
he
would
find
out
what
was
going
on
and
let
me
know.
An
hour
later
I
call
again
and
spoke
with
Kemily
and
that
is
when
I
was
ask
to
wait.
I
ask
to
talk
with
the
manager
again
and
he
said
he
would
deliver
the
washer
himself
but
did
not
know
how
late
it
would
be
when
he
gets
here.
Two
men
showed
up
at
my
house
(not
the
manager,
which
is
fine)
at
8:30
pm
and
brought
me
a
replacement
washer,
the
same
replacement
I
had
before.
They
did
not
look
happy
either.
I
will
NEVER
buy
another
thing
from
this
store.
I
bought
many
things
from
Aaron's
in
Bossier
City
Louisiana
and
customer
service
was
always
top
rate!
I
lived
30
minutes
away
then
too.
I
really
cannot
recommend
this
store
to
a
serious
buyer.
If
things
change
I
will
update
this
review.
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