4/5 Cheryl C. 1 year ago on Google
I
enjoyed
my
stay
here.
Be
aware
of
charges
on
your
credit
card,
from
this
Fairfield
Inn
location,
that
I
have
not
encountered
from
other
Fairfield
Inns
during
my
travels
across
country.
Using
her
rewards
points,
my
daughter
made
me
reservations
for
one
night.
At
checkout,
I
requested
and
received
a
receipt,
showing
a
zero
balance.
That
afternoon,
after
I
arrived
home,
I
was
reviewing
my
credit
card
charges
and
noticed
a
charge
for
$30.00
and
another
charge
for
$20.00
from
this
Fairfield
Inn.
I
called
and
spoke
with
a
nice
young
lady
by
the
name
of
Kimberly.
I
questioned
the
charges
and
was
told
that
the
$30.00
was
a
security
deposit,
which
I
understand.
I
was
also
told
that
the
$20.00
was
a
miscellaneous
fee
deposit
that
I
did
not
understand.
I
asked
when
my
card
would
be
credited
for
these
2
fees
and
was
told
it
would
be
1
to
2
weeks.
I
explained
that
during
my
travels
across
county,
I
usually
reserve
a
room
at
either
Fairfield
Inn
or
The
Marriott
and
security
deposits
are
usually
credited
within
a
couple
of
days,
not
1
to
2
weeks,
which
is
not
acceptable.
I
still
didn't
understand
what
the
miscellaneous
deposit
was
for
and
I
have
never
been
charged
this
fee
before
either.
I
guess
that
I
will
be
in
contact
with
Fairfield
Inn
by
Marriott
and
try
to
have
my
card
credited
in
a
timely
manner.
I
have
always
enjoyed
my
stay
at
both
Fairfield
Inn
and
The
Marriott
and
I
will
continue
to
use
both,
however
I
will
be
more
cautious
to
question
any
extraneous
charges
that
may
occur.
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