(Translated by Google) The cashiers insist that you use the self checkouts, if you pay by card, they won't serve it. I am a supporter of traditional shopping, I do not like self-service checkouts, I do not intend to return to these stores, Failure (Original) Kasjerki naciskają żeby korzystać z kas samoobsługowych, jeśli płacisz kartą, nie obsłużą. Jestem zwolennikiem tradycyjnych zakupów, nie lubię kas samoobsługowych, nie zamierzam wracać do tych sklepów, Porażka

Ok

I highly recommend it, I was looking for acid today and the lady made every effort to help me find it even though I didn't remember exactly what it looked like 😁 I highly recommend it, I was treated with a smile and kindness, the store was clean and well stocked.💕

Terrible service, despite the lack of queues, they force you to pay at the self-service cash register, downright rude and rude. I don't have anything against the store itself because it's one of my favorites, but you should take a closer look at the service, maybe send a mystery shopper?

I was there yesterday, i.e. August 31, 2023, the ladies were very nice and helpful. I asked the lady about salicylic acid, unfortunately it wasn't what I wanted, but it was different. The lady at the cash register was also nice, but I was slightly irritated by the fact that there was a group of girls in front of me in the queue and she recommended a cream to each of them. But that's her job so I can't have a problem with it. Overall, all the ladies there were very nice.

During my visit to Hebe, I didn't buy anything I needed, and the store looked as if it was about to close looking at the empty shelves.. it's good that there are other drugstores available in the mall.

The service, specifically the blonde lady, is very rude and gives the impression that someone was forcing her to work in a drugstore. When asked for help in finding a specific product, she was outraged and went to work the cash register! I think it's time for a staff change!

I don't recommend it, the shift manager probably doesn't like people and her job very much :) I came to make a complaint and was treated rudely.

Great service! The ladies were very nice and helpful. They answered every question with a smile. I recommend it wholeheartedly🫶🏻

I noticed that the 80% discount was not applied, even though the products were clearly marked. Unfortunately, neither the saleswomen nor the store manager helped. In response, I heard that unfortunately this is the case and that's it, the system sometimes does not calculate promotions. I paid the full amount.

Nie polecam zamawiania online. Brak informacji o zamówieniu. Jeśli już uda się dodzwonić na infolinię, to argumenty wyjaśniające długi czas oczekiwania są absurdalne...

(Translated by Google) Bad service, no prices for some goods, overall mess (Original) Niemiła obsługa, brak cen przy niektórych towarach, ogólnie bałagan

Выбор косметики больной, но из за того что в ценниках даже намека нет на налог, когда набераешь в корзину товар рассчитываешь на одну сумму, а на кассе узнаешь что нужно заплатить больше чем инначально

obsługa zachowuje się, tak jakby musiały siedzieć tam za karę.

(Translated by Google) Drama service. The lady putting out the cosmetics, instead of offering help in choosing, seeing that I was looking around the wardrobes with a coloring book (with a strange expression on my face) kicked me out because I introduced a scooter. At least as if I drove in there with a vengeance right at her. And I went there for a minute because I dreamed of a beautiful blush. I broke the rules? The security guard didn't look at me when I entered, that lady should probably change her position. I won't go back there. (Original) Obsługa dramat. Pani wykładając kosmetyki zamiast zaproponować pomoc w wyborze widząc, że rozglądam się po szafach z kolorówka (z dziwnym wyrazem twarzy) wyrzuciła mnie bo wprowadziłam hulajnogę. Co najmniej jakbym wjechała tam z impetem wprost na nią. A weszłam tam na minutkę bo zamarzył mi się piękny róż do policzków. Złamałam regulamin? Pan ochroniarz nie spojrzał na mnie gdy wchodziłam, tamta Pani chyba powinna zmienić stanowisko. Nie wrócę tam.

(Translated by Google) Ladies not very nice .... Any kind of approach to the client. At other Hebe points the staff friendlier (Original) Panie niezbyt miłe.... Bylejakie podejście do klienta. W innych punktach Hebe personel bardziej przyjazny

Pani prowadząca zmianę w sobotę 19-go listopada 2022 nie chciała przyjąć reklamacji towaru, mimo iż spoczywa na niej taki obowiązek według regulaminu Hebe oraz informacji pozyskanych z infolinii. Sprawę załatwiłem "od ręki" w Hebe na ul. Grunwaldzkiej.

I've never had a problem with service in this store, but today I felt very bad there. I went into the store and bought conditioner at the self-service checkout. On the other side there are shelves with men's perfumes, so after purchasing it, I wanted to smell a few fragrances (a Christmas gift) and suddenly security appeared out of nowhere, the man stood literally 10 cm from me, thus violating my personal space and kept looking at my hands. I felt like a thief even though I had done nothing except shopping in the store. Later, the security guard stood behind me and then approached me from the other side (still staying very close) and watched my every move carefully. I felt very uncomfortable and bad and I didn't want to smell other perfumes when security was breathing into my neck, so I left the store and the security guard kept following me as if I was going to steal something on the way.