Drogeria Rossmann image

Drogeria Rossmann

Cosmetics store

😠 Podejście Pań tam pracujących jest poniżej krytyki.Arogancja a wręcz wrogość w stosunku do klienta, obgadują klientów do innych klientów. Dwie Panie obsługujące,swiergoczą sobie przy kasie, całkowicie lekceważąc osobę która czeka na obsługę. Przemądrzała, arogancka i bezczelna,, chyba" kierowniczka... People often mention store, service,


Address

Podkarpacka 6, 35-082 Rzeszów, Poland

Website

www.rossmann.pl

Contact

+48 42 613 97 00

Rating on Google Maps

4.40 (234 reviews)

Open on Google Maps

Working Hours

  • Saturday: 8 am to 9:30 pm
  • Sunday: Closed
  • Monday: 8 am to 9:30 pm
  • Tuesday: 8 am to 9:30 pm
  • Wednesday: 8 am to 9:30 pm
  • Thursday: 8 am to 9:30 pm
  • Friday: 8 am to 9:30 pm

Featured Reviews


Frequently mentioned in reviews: store (10) service (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 K. S. 1 year ago on Google
    Podejście Pań tam pracujących jest poniżej krytyki.Arogancja a wręcz wrogość w stosunku do klienta, obgadują klientów do innych klientów. Dwie Panie obsługujące,swiergoczą sobie przy kasie, całkowicie lekceważąc osobę która czeka na obsługę. Przemądrzała, arogancka i bezczelna,, chyba" kierowniczka albo osoba, która się za taką uważa ( szatynka z dużym odrostem)
    3 people found this review helpful 👍

  • 5/5 Grzegorz S. 10 months ago on Google • 91 reviews
    I rate this drugstore very positively, taking into account the location, product selection and prices. When it comes to service, I won't comment on the fact that I didn't need any help. The products are nicely arranged so I found everything easily. There is a parking lot right next to the building. Great location. I will be happy to visit this place again because I often shop at Rossmann. Perhaps then I will comment on the service.
    2 people found this review helpful 👍

  • 1/5 Małgosia 11 months ago on Google • 26 reviews
    It was the first time I encountered such an unprofessional approach to a client A person (because you cannot be called a lady) with shorter blond hair is so arrogant and rude that she should be held criminally liable for insulting both employees and customers! I advise against shopping in this pseudo-drugstore!! If the situation repeats itself, I will personally report her behavior to the appropriate places
    2 people found this review helpful 👍

  • 1/5 Karolina S. 1 year ago on Google • 21 reviews
    The service was very unpleasant, rude, rude and unhelpful. I wanted to check the color of the foundation because I have been buying the same one for years and the last batch of "natural" one was exceptionally dark, like "tanned". I unscrewed the cap (without squeezing) to check the shade and the woman laying out the goods started shouting that I was ruining the product! I noticed that the foundation was not squeezed out of the tube. I asked her to find me a tester to check the color because I couldn't find it on the shelf. With great dissatisfaction and a horseshoe in her mouth, she dug and dug and said: "probably someone stole it." My question is: How can I check the color of the foundation if there are no testers in the store? If someone stole the tester, the overzealous saleswoman should have handed out another tester so that the customer could check the color. A large Rossman store and one and only tester, or rather its absence because it was "stolen". Embarrassing. Shame.
    2 people found this review helpful 👍

  • 4/5 Grzegorz R. 7 years ago on Google • 565 reviews
    OK

  • 2/5 Wiktoria P. 1 year ago on Google • 12 reviews
    The saleswomen are nice, but I think the "manager" has zero sense, she yells at the employees in the middle of the store in front of the customers, she makes fights, she's terribly rude, her ego is definitely too high. It's a pity that you can't order for pickup in the store online.
    1 person found this review helpful 👍

  • 3/5 Wiktoria D. 1 year ago on Google • 3 reviews
    A large selection, some of the saleswomen are really nice and helpful, but the positive impression is spoiled by one of the ladies, probably the manager (a blonde with shorter hair), who rudely addresses the customers as if they were bothering her all the time. If you want to ask for help, I strongly advise against it
    1 person found this review helpful 👍

  • 4/5 Mateusz S. 7 years ago on Google • 216 reviews
    Super

  • 5/5 Tomasz 7 months ago on Google • 10 reviews
    I was with my daughter, I needed advice because I didn't know anything and Mrs. "Andzia" really helped me in a nice and reliable way. Thank you

  • 2/5 Ewelina K. 2 years ago on Google
    (Translated by Google) Good assortment, fast service, I was often there, but one of the new shop assistants, until she scares you off to come, behaves as a punishment, and if you ask for help, or someone just asks for something, she sighs at the whole store saying "massacre what people ". Also great! (Original) Dobry asortyment, szybka obsługa często tam bywałam, ale jedna z nowych ekspedientek, aż odstrasza by przychodzić, zachowuje się jakby za karę, a jak poprosi się o pomoc, lub ktoś po prostu o coś zapyta wzdycha na cały sklep mówiąc "masakra co za ludzie". Oprócz tego, super !

  • 5/5 Justyna E. 1 year ago on Google
    (Translated by Google) Big shop, big selection, no queues. (Original) Duży sklep, duzy wybór, brak kolejek.

  • 4/5 Paweł P. 1 year ago on Google
    (Translated by Google) Drugstore like many, but just what I was looking for, I did not find. (Original) Drogeria jakich wiele, ale akurat tego czego szukałem nie znalazłem.

  • 5/5 Małgorzata R. 1 year ago on Google
    (Translated by Google) Another successful shopping. There are always products made of proms in this Rossman. (Original) Kolejne udane zakupy. W tym Rossmanie zawsze są produkty z promek.

  • 4/5 Maciej T. 1 year ago on Google
    (Translated by Google) It is a pity that the online offer is richer than the stationary one, so the choice is smaller. The rest ok. (Original) Szkoda tylko , że oferta online jest bogatsza od stacjonarnej, przez co wybór jest mniejszy. Reszta Ok.

  • 5/5 Penny Q. 1 year ago on Google
    (Translated by Google) Always kept order on the shelves, in most cases there is no problem with the purchase of goods, even on promotion, moreover, a large selection of sales at good prices. Self-service checkouts flicker without a problem, but there is always someone watching near the regular checkouts. (Original) Zawsze utrzymany porządek na półkach, w większości nie ma problemu z zakupem towaru nawet na promocji, ponadto spory wybór wyprzedaży w dobrych cenach. Kasy samoobsługowe śmigają bez problemu, ale zawsze też ktoś czuwa w pobliżu zwykłych kas.

  • 1/5 Olga N. 8 months ago on Google • 2 reviews
    The complaint was not accepted even though the mascara was covered in flakes after opening... I have never had anything like that happen to me... you have to look at the store what you are buying because the product is thrown away and a waste of money
    1 person found this review helpful 👍

  • 1/5 Aleksandra 3 months ago on Google • 1 review New
    I am embarrassed by the service in this store, there are limits to good taste. I agree with the negative comments about the service in this store. I have the impression that the employee wanted to extort personal data, be almost 35 years old and be asked for ID, this is a bit of an exaggeration... I went to another Rossman and bought what I was supposed to buy without any problems. These are not the times when the saleswoman thinks she is above the customer. We, as customers, don't have to do anything, if not this store, then another one. When I was studying, I liked visiting this store, but I won't set foot there anymore...
    1 person found this review helpful 👍


Call +48 42 613 97 00 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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