Not to be too punny, but these Firehouse subs are HOT. Let me first say the young man behind the counter today (I believe he was the manager) was 100 % awesome. He made recommendations and shared what he liked about the menu. The seasoning on the Italian is outstanding. That was his pick and it did not let me down. Thanks. Clean - check Tasty- check check Good vibes - check

Ordered the Smoking triple stack. Was a sloppy soggy mess! It was supposed to come with sweet tangy cole slaw, it literally had a few pieces of carrots and no cole slaw! I took it back and the girl behind the counter stated they only have a little bit left and the manager told them to only put a l tiny bit on the subs🤔. Really??? What the heck! So then she asked if I wanted what was left and proceeded with a attitude to scrape the container and give me the little they had left in a side container 🤔. Why the attitude?? My first and last time coming to this place!!!!!

Always a great place to stop in and get a firehouse sub. The place is clean and everyone there is friendly. My favorite sub there is the Italian but this time I tried the smokehouse beef and cheddar brisket sandwich. It is now tied with the Italian as my favorite. The spicy Cajun chicken was one step below that but it was really good also.

While I love eating at Firehouse, the employees at the Waldorf location demonstrated horrible customer service, no customer engagement, and it appeared that they really didn't want to be at work today. The person at the cash register who had gloves on would take an order and proceed to make sandwiches with the same gloves on. He also wore his pants down his backside and would pull them up with the same gloved hands and then continue making sandwiches. Another employee touched the refrigerator handles and again did not change their gloves prior to making sandwiches. In a space that handles food I strongly believe that other people who touched that refrigerator did not have clean hands. While there were four employees in the store, one person was on the phone, and the two making the sandwiches just really didn't care. It took over 20 minutes for me to get my sandwich, the store was not busy, and after my order they were still backed up with six breads accumulating outside of the toaster. They were absolutely moving in slow motion and streaming one sandwich at a time. I ordered the New York steamer with the corned beef replaced by pastrami. Unfortunately I cannot add a photo of this sandwich which contained over 50% fat on the pastrami. The sandwich was thrown away. I would not recommend eating at this location.

If you come to this location, do yourself a favor and run —>>We get there at 11:15 to eat lunch. The front door is so dirty you cannot see inside the store its so filthy and disgusting under the chips is a half inch of dirt and dust all the lights have dirt and dust all over them and to top it off the bathroom does not have any soap, paper towels, and the trash can are overflowing at 11:15 AM. . And if the store owner would like to see pictures, I have pictures. If the store is this dirty to us, the customers imagine what’s going on behind closed doors?

The gentleman (possibly William) who help us today was awesome and our sandwiches were picture perfect! Probably the some of the best customer service I’ve received since moving to Waldorf 4 years ago.

This store does not sell hot sandwiches after 7/7:30 pm according to their staff members. They close at 9. There is no indication of this on their website. If you do an online order you won't find out until you get to the store. If you order in the afternoon, all is good.

Worker did a good job. The store was with out Unsweet tea. Cashier Reyes to help by offering a bottle of unsweet tea but they also had no bottles. All this on a Friday night. This is just POOR Management