1/5 Valerie S. 1 year ago on Google
Four
person
family
birthday
meal
celebration,
we
were
expecting
fine
dining
based
on
many
years
of
past
experience
at
this
location.
Service
was
horrible.
Side
dishes
were
served
almost
10
minutes
after
the
main
course
and
arrived
lukewarm
on
two
separate
plates,
making
it
awkward
to
eat.
Table
wasn't
large
enough
for
all
the
plates
of
food,
we
were
literally
juggling
plates.
No
no
one
cleared
our
plates
or
offered
us
refills,
staff
pretty
much
ignored
us
although
they
must
have
heard
our
complaints
as
they
walked
repeatedly
past
our
table.
Would
have
liked
a
glass
of
water
but
there
wasn't
room
on
the
table,
so
I
didn't
bother.
Our
waiter
finally
checked
on
us
at
the
end
of
our
meal
and
sent
the
manager
to
address
our
issues.
Crab
was
soggy,
shrimp
scampi
didn't
seem
to
have
any
garlic
in
it
at
all,
food
was
overall
bland
and
tasteless.
We
we
had
to
request
and
wait
for
silverware
and
crab
cracking
tools
after
our
food
was
delivered
and
asked
repeatedly
for
more
biscuits
(while
observing
our
waiter
standing
around
on
the
other
side
of
the
room)
which
was
the
only
menu
item
that
met
expectations.
The
manager
was
apologetic
and
our
bill
was
resolved
satisfactorily
regarding
our
complaints,
as
we
weren't
interested
in
the
extra
menu
items
offered
to
us
as
compensation
and
just
wanted
to
leave.
The
experience
was
far
below
what
was
expected
of
the
brand
and
of
the
high
menu
prices,
at
roughly
$50
per
person.
Very
disappointing.