This is the worst McDonald's I've ever been to. I've been there twice. The first I was there for breakfast at 10:15am. They let us sit at the speaker for almost 20 minutes then said breakfast was over per the manager. The next time I ordered 10$ worth of food. No one was at the first window and everyone in front drove away so cash in hand moved to the second window. Then a guy with a mask hanging off his face started screaming at me that I didn't pay in front of everyone like I was trying to steal food. These people were so rude and disrespectful. Totally disgusting. Do not go here!!!

Staff is extremely rude! One time they said my McChicken was ordered but then they called me back because it turns out it wasn't ordered! Save yourself the trouble and go to Benton Harbor! I dislike this place!

***ABSOLUTELY HORRIBLE*** I enjoy McDonalds greatly and have been going for decades. I must say this McDonalds branch is one of the worst I have ever been to. Unacceptable LONG WAITS, often out of simple menu items, the staff is extremely rude and can care zero about the customer, often are very loud Ada collectives - laughing at the customers - terrible! Like a bad high school (dare I say I smelled marijuana on an employee going through the drive thru). This branch needs new management and many of the rude staff need to be let go, a total reboot. McDonalds corporate would cringe if they visited this location! I wanted to give zero stars. Avoid this location and go to Dunkin’ across the street.

Absolute Rudest African American Woman Working The Drive Thru Today Who Must Hate Her Life And Job. Obviously McDonald’s Isn’t Very Picky About Who They Hire. This McDonald’s Is By Far The WORST In The Area!! Stevensville Or Benton Harbor Is A Better Choice Than This Horrible Place!! Save Yourself The Bad Experience And Money And Go Elsewhere!!

My wife and ai were in the drive up at 10:15 am for the breakfast menu. Waited in one lane. Car in front of me was reporting slow service. While waiting the menu changed at 10:30 and was told no longer serving breakfast. The vehicle in the other lane also complained and received response. The employee was absolutely rude and kept saying breakfast was over. I went to go in to ask for the managers name and the employee at the register was new and he didn’t know who the manager was. This situation was unacceptable and I see many other complaints for this location.

This place is terrible. Not trying to be rude but the wait is horrible. I had one large black coffee and was waiting around 10-15 minute. I went inside and there were so many people just waiting to order stuff. Also there were some food delivery drivers just in there waiting, than when a guy (delivery driver) told them he had a delivery order, he got the answer “I know”. There was like one or two people actually working and not laughing and screaming.

Ordered from the app. Got to McDonald's 10 minutes later and texted them the number I was at. 10 minutes after that, the app said my order was ready. 10 minutes after that, I had to go in and get it. Only come here if you have nothing else to do that day. They are NOT bringing you your food.

This location is all about drive thru service. You walk inside and they act like you don't exist. Like most McDonald's the food is typically warm, not hot. Except the fries 🍟. About 50% of the time they are hot and fresh. Pretty sad overall as this location has been in business forever.

Slow and sloppy. Burgers were off the bun and the grease was dripping. Go to the King. Much better plus the price is pretty much the same

There comes a time in every man's life when he needs to take a look at himself in the mirror and wonder how exactly he reached such a place. You have to truly ponder what decisions you have made along the way that brought you to the place of your final reckoning. It is still unclear, even to me, why I purchased an egg and cheese sandwich. What drove me to purchase such a thing? What part of my soul felt so empty that I thought an egg and cheese sandwich could fill it? When I look into the boundless depths of my own loneliness, I see a pool of deep reflection. My face isn't there. There is no face. There are only tears in that pool, tears of shame, loss, and confusion. If it were up to me again, I know I would purchase it in a heartbeat. I know I would load it up and eat through the countless calories so I can have a single morsel of eggy cheese goodness, which is readily available anywhere. Yet, despite the abundance of egg and cheese sandwiches waiting in the ether, I still chose to purchase this egg and cheese sandwich here and devote hours of my life to it. That time will never return to me. It is lost, just like my soul.  And just like the time itself, I fear I may never find it again. There is something broken within me, something that desires sensation beyond my reach, something that whimpers every single night with the knowledge that there is no true egg and cheese sandwich. It is merely an illusion. In my pursuit to find meaning in this long life, I sought the colorful lights and sounds of a world that only exists in a pop-up window on my computer. I am unsure what the moral of this review is. I am unsure about my place within the universe. All I know is that no amount of egg and cheese sandwiches can cure the vast rot that has overtaken me.