Better Health Network (BHN) South Melbourne image

Better Health Network (BHN) South Melbourne

Dental clinic Medical center Physiotherapist Family practice physician Community health center Mental health clinic Podiatrist Occupational therapist Family counselor

One of the Worst Reviewed Physiotherapists in Melbourne


Address

341 Coventry St, South Melbourne VIC 3205, Australia

Website

bhn.org.au

Contact

+61 3 9525 1300

Rating on Google Maps

2.50 (44 reviews)

Open on Google Maps

Working Hours

  • Friday: 8:15 am to 5 pm
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 8:15 am to 5 pm
  • Tuesday: 8:15 am to 5 pm
  • Wednesday: 8:15 am to 5 pm
  • Thursday: 8:15 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: time (8) appointment (7) practice (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Supriya B. 7 months ago on Google • 32 reviews
    Very poor quality dental service. Dentist runs through appointment and doesn't address cause. I have been here mfew times and had same experience. Attitude towards patient is that, "we don't have time". No explanation is given before and after treatment due to lack of time. Very rude Attitude. Would not come back
    2 people found this review helpful 👍

  • 5/5 Mia b. 10 months ago on Google • 29 reviews
    Thank you Cathy from the intake team!! She was so helpful and followed up my case and made the process so fast. I was really struggling and she understood timing was important so went out of her way to help. She was also very kind and reassuring on the phone. Thank you Cathy!!
    2 people found this review helpful 👍

  • 1/5 Gabriel T. 1 year ago on Google • 15 reviews
    Worst medical practice. Avoid. Admin staff are incompetent with no regard for customer/patient service. Some of the doctors are ok, but they constantly change. There was one I liked that I had but she moved to another practice in Beaumaris. This time I made a Telehealth appointment, waited about a week for the appointment, got an sms to confirm, which I replied yes. 1 hour and 45 minutes after my appointment time I rang the practice to find out when I was getting the call. I then get told that as it was over a year since my last appointment that I needed to be there in person. But they never informed me. No apology or anything. I said as I was only 5 minutes away, I could come, but to,d they were booked out and I needed to reschedule for another time. Disgusting. All this for repeat prescriptions. Moved to another practice. These people don’t respect your time, needs or conditions. Again, disgusting practice.
    3 people found this review helpful 👍

  • 1/5 Conor W. 8 months ago on Google • 3 reviews
    My advice to this practice: 1. Either allow your patients to provide their forms digitally, or buy a printer so you don't send them on a wild goose chase to find a printing shop. 2. Encourage your staff to inform patients if you're about to close so that when they come back from their wild goose chase, they aren't turned away immediately. 3. Replace your reception staff with someone who is helpful in literally any way.
    3 people found this review helpful 👍

  • 5/5 Min L. 6 months ago on Google • 6 reviews
    Really appreciate Dr. Erin Linley for her genuine care and kindness. I feel really lucky to have such an amazing GP that I can trust. Everyone at the reception is always super kind even when things get quite hectic. Thank you 😊
    2 people found this review helpful 👍

  • 5/5 Kelly S. 4 months ago on Google • 11 reviews
    Since starting with Dr Erin Linley,whom is a great doctor,I have been treated with respect, and politeness, and, the exercise group is great, have a lot of laughs and smiles,...
    1 person found this review helpful 👍

  • 1/5 Jimmy 0. 5 months ago on Google • 4 reviews
    Went there for a little bit after I got out of the pysch ward , every time I went there I was surrounded by welfare ferals and spoken down to by the arrogant receptionist, fortunately I went back to work full time and no longer have to deal with medical people who believe in kissing the backside of bludgers and freeloaders.

  • 1/5 Fabia P. 2 years ago on Google • 1 review
    I am very disappointed by my experience with Star Health Dental, South Melbourne. My Peridontal appointment was cancelled and I was told that someone would call me back to reschedule. I patiently waited in good faith, but no one ever did. I finally called in desperation, attended an appointment, and was told by the dentist that my condition had substantially deteriorated. I almost cried. This is pure negligence on behalf of reception staff. Such neglect is unacceptable when it comes to people's health.
    8 people found this review helpful 👍

  • 4/5 Lea Andrew (Lu L. 1 year ago on Google • 2 reviews
    I just picked up my new set of teeth, I have had many in the past and have never been able to keep them in. But for the last 2 days I have been comfortable and have left this set in all day .I am so happy and feel a lot more confident and rapped I can walk or go to a restaurant without pulling my teeth out. They are the best teeth I have ever had, I had a set from a private dentist and couldn't wear them. I have to say the dental mechanic Shaun was excellent and couldn't be more grateful thank you for the great teeth 😁. Lea .
    1 person found this review helpful 👍

  • 5/5 Tilly L. 7 months ago on Google • 1 review
    My health care professional Gemma C, has been amazing. No issues so far.


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