1/5 Rachel C. 2 years ago on Google
I
love
the
Don
Cesar.
I
have
been
visiting
with
my
family
for
about
20
years
and
we
all
love
the
beauty
of
the
site.
Unfortunately,
in
the
past
few
years,
the
hotel
has
suffered
under
(I
think)
new
management.
All
businesses
suffered
due
to
the
pandemic,
but,
IMO
the
Don
has
done
little
to
help
itself
recover.
Our
(nearly)
$1000/night
suite
was
not
provided
in
nice
shape
nor
was
it
kept
up.
There
were
crumbs,
cereal,
and
children's
toys
in
the
sofa
cushions.
Seriously.
The
one
in-room
amenity,
coffee,
was
provided
in
a
broken
keurig
machine
and
when
we
could
get
it
to
work
we
used
2
coffee
cups
that
were
never
replaced.
We
could
not
reach
anyone
(hotel
staff)
by
the
in
room
telephone.
We
searched
every
day
for
restaurants
because
the
food
at
the
in
resort
restaurants
was
terrible.
In
my
case,
inedible
several
times.
I
threw
it
away.
You
can
go
downstairs
and
stand
in
a
30
minute
line
for
coffee.
Or?
Walk
down
the
street.
Really?
for
$1000/night
they
can't
provide
a
cup
of
coffee?
I
must
say
the
beach
vendor
is
awesome
and
wonderful.
Those
people
work
hard
and
it
shows.
Unfortunately,
the
equipment
they
have
to
work
with
is
a
bit
shoddy.
The
$200/day
cabana
has
old
and
tired
equipment.
The
management
does
not
follow
it's
own
policies
about
being
dressed
within
the
hotel.
On
the
beach?
Fine
-
I
don't
care.
But
they
publish
a
policy
of
requiring
dress,
cover,
but
do
not
have
the
staff
to
enforce.
I
have
seen
enough
butt
cheeks
to
last
for
a
life
time.
The
Don
used
to
have
class.
Now?
Just
about
the
dollar.
They
also
do
not
have
the
staff
to
keep
the
place
clean.
A
restroom
shared
with
the
pool,
beach,
and
a
night
time
restaurant,
was
not
cleaned
even
after
9
PM.
Full
of
sand,
filth,
overflowing
garbage,
and
used
beach
towels.
The
reception
staff
are
haughty
and
not
helpful
in
any
way.
Never
gave
me
a
wrist
band
(although
supposedly
required),
would
not
replace
my
room
key
when
I
lost
it
(even
though
I
provided
exact
information
on
who
was
supposed
to
be
in
the
room),
etc.
I
could
go
on.
We
spend
most
of
our
time
on
the
beach
and
those
people
are
tops!!!
Same
with
the
bar
tenders
at
the
pool
bar.
They
are
friendly,
professional
and
work
very
hard.
I
wish
their
manager
would
give
some
advice
to
the
hotel
manager.
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