5/5 Mary Ellen R. 9 months ago on Google
We
were
looking
to
book
a
Sea
Island
stay
and
were
deciding
between
the
Cloister
and
the
Lodge.
We
decided
on
the
Lodge
based
on
the
proximity
to
the
golf
courses
(overlooking).
Upon
entering,
you
are
immediately
transported
into
a
world
where
your
every
need
is
met.
The
staff
is
friendly,
attentive
and
every
member
of
the
staff
is
invested
in
making
your
stay
as
comfortable
and
enjoyable
as
possible.
Every
staff
member
goes
out
of
their
way
to
assist
you
in
any
way
possible.
Our
room
was
absolutely
gorgeous
and
spacious.
It
was
cleaned
twice
a
day
with
evening
turn
down
service.
I
am
extremely
picky
about
hotel
rooms
and
cleanliness
and
there
was
not
one
negative
thing
to
say
about
the
luxurious
room.
The
one
thing
I
want
to
note
is
the
DELICIOUS
warm
cookies
and
cold
milk
that
are
served
nightly
at
your
request.
We
looked
forward
to
it
almost
every
night
of
our
stay!
We
took
part
in
the
following
activities:
Pickle
Ball
at
Retreat,
golf
at
Retreat,
Seaside
and
Plantation,
as
well
as
Shooting
School,
Golf
Performance
Centerand
Beach
Club.
Everything
was
phenomenal
at
EVERY
location
and
met
the
high
standards
for
customer
service
EXCEPT
at
the
Beach
Club.
To
be
honest,
the
least
favorite
part
of
our
entire
trip
was
going
to
the
Beach
Club.
It
was
chaotic,
noisy,
not
super
clean,
and
the
service
was
subpar
compared
to
the
Lodge.
The
5
miles
of
private
beach
was
nice,
but
there
are
better
beaches.
Upon
our
check
out,
we
were
able
to
stay
at
the
resort
and
enjoy
all
amenities
for
the
remainder
of
the
day.
The
Butlers
took
care
of
everything-
storing
our
luggage,
directing
us
to
the
locker
rooms
to
store
our
essentials
so
we
could
shower
before
we
departed.
We
were
in
no
rush
to
leave,
and
they
were
in
no
rush
to
see
us
leave.
True
Hospitality!
If
you
want
a
luxurious
vacation
in
a
fabulous
hotel
where
every
staff
member
is
happily
attending
to
your
family's
needs,
this
is
the
place
for
you!