Heritage House By D’Decor image

Heritage House By D’Decor

Furniture store Mattress store Rug store Sofa store Glassware store Lamp shade supplier

😠 We went to their showroom to buy furniture for our unfurnished apartment. Mr. Nazim showed us (from his fancy tab) the available items which would be cleared within a week or so he promised and will be delivered. We had to pay 100% in advance also whereas we didn’t even got a proper receipt for our... People often mention furniture, Good,


Address

No 5 Duplication Rd, Colombo 00500, Sri Lanka

Website

www.ashleyhomestore.com

Contact

+94 77 412 3304

Rating on Google Maps

3.80 (67 reviews)

Open on Google Maps

Working Hours

  • Wednesday: (Eid al-Fitr), 10 AM to 6:30 PM, Hours might differ
  • Thursday: 10 AM to 6:30 PM
  • Friday: 10 AM to 6:30 PM
  • Saturday: 10 AM to 6:30 PM
  • Sunday: 10 AM to 6:30 PM
  • Monday: 10 AM to 6:30 PM
  • Tuesday: 10 AM to 6:30 PM

Featured Reviews


Frequently mentioned in reviews: furniture (12) Good (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Romesh G. 4 years ago on Google • 111 reviews
    They changed my check on march 5th but no funtiture. guy with tablet lying to people saying clearing now , he is a cheat it's been over 2 months they taken our . Please please be careful
    10 people found this review helpful 👍

  • 1/5 Nishan S. 6 years ago on Google • 322 reviews
    We called and asked about a rocking chair and they said it's available. When we immediately went there, we found that they had lied. The product was NOT available, and they just wanted to get us down there hoping we'll see some other furniture and maybe buy something. Never going there again.
    2 people found this review helpful 👍

  • 4/5 Vishwa A. 5 years ago on Google • 296 reviews
    A decent collection of furniture and homeware ornaments from a reputable US brand. However, you would notice the difference between handcrafted furniture vs mass manufactured products. The advantages are the vast number of designs available and the relatively palatable price. They do stock a nice range of decor fabrics, cushions and curtainings from D'Decor as well. The location is super convenient
    1 person found this review helpful 👍

  • 1/5 Shanaka A. 2 years ago on Google • 3 reviews
    Heritage House provides the worst post sales experience. Usually they are not replying to concerns escalated or when they do, mislead customers with excuses and lies. Their furniture items looks good but gives lot of issue including wood peeling off, squeaking noises and wobbly chair legs. Support to correct these issues are minimum and not acceptable. Not recommended to pay the premium price they charge.
    8 people found this review helpful 👍

  • 1/5 Shehan L. 4 years ago on Google
    The worst possible place to buy stuff. Please dont go to this place. You wont ever get delivered.
    5 people found this review helpful 👍

  • 5/5 Joshua W. 5 years ago on Google • 97 reviews
    Love it. Salmi and other boy very accomodate and helpful. Good price. And good stuff. Keep it up. I really enjoy visit and buying your stuff

  • 4/5 Harshana D. 2 years ago on Google • 86 reviews
    Uncommon designs. Prices are pretty much expensive. Finishing and the quality of their fabrics are good in displayed items. They have limited capacity of custom orders.

  • 5/5 Akilan V. 6 years ago on Google • 63 reviews
    have lot of good items bit expensive. friendly staffs can negotiate the price

  • 4/5 Gane K. 5 years ago on Google
    Good art of sofas. Pricey
    1 person found this review helpful 👍

  • 5/5 Mohamed Ashgar Jainul A. 6 years ago on Google
    Awesome
    1 person found this review helpful 👍

  • 4/5 Pubudu R. 3 years ago on Google • 29 reviews
    Good collection but expensive. If you have a unique taste then place to make a visit for sure.

  • 5/5 Salome S. 2 years ago on Google
    One stop shop for interior needs....amazing choice of items created with attention to detail.

  • 5/5 Mayuran V. 7 years ago on Google
    Good antique furniture

  • 4/5 Hasika J. 5 years ago on Google
    They have exclusive furniture if you are looking for limited editions kind of designs. Friendly staff.

  • 5/5 ranmal g. 5 years ago on Google
    Gorgeous furniture and excellent service, highly recommend!

  • 5/5 Vyramuttu Vallipuram V. 5 years ago on Google
    I bought excellent mettress at here ,

  • 3/5 Buddika N. 5 years ago on Google
    Nice place. Parking available.

  • 5/5 Laksh E. 5 years ago on Google
    Good place

  • 4/5 Tehani S. 5 years ago on Google
    Nice place

  • 4/5 Jua P. 5 years ago on Google
    (Translated by Google) It is a shop dealing Ashley American furniture brand. There is a solid thing made, the design is also modern. (Original) Ashleyというアメリカの家具ブランドを扱ってるお店です。 作りもしっかりしたものが置いてあり、デザインもモダン。

  • 4/5 Kenshin 5 years ago on Google
    Mostly imported furniture A bit pricey Most furniture made of veneer. Good quality and they will import specific furniture's ,you can check their catalog .

  • 4/5 Ga J. 4 years ago on Google
    Good collection of sofars. Very friendly staff.

  • 1/5 Nawanjana P. 4 years ago on Google • 2 reviews
    We went to their showroom to buy furniture for our unfurnished apartment. Mr. Nazim showed us (from his fancy tab) the available items which would be cleared within a week or so he promised and will be delivered. We had to pay 100% in advance also whereas we didn’t even got a proper receipt for our payment. We paid for a sofa set, a dining table set, a console table, a bed. Which were the essentials for us to move in to our new house. Payment was done on 07th of march. We were expecting the furniture to be delivered well before the curfew was implemented. Everytime we took a call to him, he always said “container has not yet been cleared from the port. It will be in next couple of says”. So we waited waited waited. And the curfew was implemented on march 20th. We only had their showroom land line number. They didn’t give us a mobile number. Through out the period of two months we have been trying to contact them but no response. Port has issued orders to clear out the remaining containers as well. Mr. Nazim was very concerned about us paying the 100% advance payment, which my husband hesitated at first but i insisted on paying. Now its been almost two months we’ve moved to our new place, still we don’t have a dining table nor a bed to sleep. Really shameful, disrespectful of what mr. Nazim did to us. Posting this review hoping atleast they’ll see the review and contact us. Such a disgrace to transparency of how things work. Never expected this showroom to have such low standards. All smiles and fake handshaking is not gonna take your business any further.
    17 people found this review helpful 👍

  • 1/5 Nilanthi W. 3 years ago on Google • 2 reviews
    Exclusive collection with premium price. I ordered a King size bed in end December to be ready by end Jan’21. Until today which is the 2 nd March it’s not delivered. I have been following up from first week of February but only heard excuses but the job is not done. Couple of weeks back there was a fire at production site , then last week the delivery vehicle is unavailable due to an accident & then this week a damage noticed even after loading to the delivery vehicle 🙄. This is crazy. I never expected this level of poor service from a place like Heritage house . It’s highly unreliable & frustrating. The owner should pay much more attention to the service provided to customers rather than focusing on exclusive displays to attract customers ..
    8 people found this review helpful 👍


Call +94 77 412 3304 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ In-store shopping

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