2/5 Lori 6 months ago on Google
I
was
a
client
for
many
years
and
finally
stopped
going
because
the
haircuts
kept
getting
worse
and
the
receptionists
aren't
competent.
My
last
booked
appointment
was
confirmed
via
text,
however,
the
evening
prior
I
was
given
a
call
to
be
told
my
stylist
no
longer
worked
there.
I
was
given
an
option
to
book
with
some
new
inexperienced
stylist,
not
the
same
level
of
experience
as
what
I
had
booked.
When
I
said
no,
I
want
the
same
experience
level
the
receptionist
told
me
all
experienced
stylists
were
booked
out
for
months
so
if
I
wanted
to
rebook
with
them
then
I'd
have
to
wait
months
to
get
in.
I
searched
my
stylist
and
found
he
had
left
2
months
before
my
appointment.
So
they
didn't
bothered
rescheduling
his
clients
until
the
evening
before
the
appointments.
That's
terrible
business
management.
This
was
the
last
straw.
I
had
been
a
client
for
over
10
years.
The
receptionists
were
never
good
at
the
SLC
location
and
the
stylists
at
the
SLC
location
had
been
just
ok.
The
stylists
focus
on
what's
hip
and
trendy
at
the
moment.
If
you
ask
for
something
else
they
just
can't
do
it
well.
I
had
been
going
to
Brittney
for
some
time
and
she
was
beyond
annoying.
She
talked
about
herself
the
whole
time
and
did
subpar
cuts
with
poor
styling.
She
once
recommended
some
15
minutes
treatment
for
my
hair
which
absolutely
ruined
my
hair
for
6
months
or
so
and
she
didn't
notice.
That's
why
I
changed
to
a
different
stylist.
I
guess
the
cancelled
appointment
was
the
push
I
needed
to
find
a
new
salon
with
people
that
know
how
to
do
hair
properly.
The
lighting
is
way
too
dark
for
stylists.
They
cannot
see
the
color
of
your
hair
properly.
It's
so
dark
Brittney
called
my
hair
brown
when
it's
a
natural
red.
I
would
not
recommend
the
SLC
location
to
anyone.
Try
Sugarhouse
or
any
other
location.
I
now
go
to
a
Landis
salon
and
have
a
fantastic
experience.
So
much
better
than
any
appointments
at
Lunatic
Fringe.
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