Great people, great work outs. Unfortunately had to leave, because I moved across country. Minor inconvenience with my payment after that, but that was all solved quickly so they have great costumer service and are great problem solvers too

Love Orange Theory. I go 4-5 times a week . After each workout I feel energized and stronger than I went in. Even better my stress/anxiety melts away on days that I make it to Orange theory.

Sounds cliché, but it’s a great space for all types. I’m a classically busy guy and this fits in smoothly to my routines. Easy to schedule, easy to follow, perfectly challenging. Staff is present, approachable, and friendly without being overbearing. Cheers:)

Encouraging coaches, friendly desk staff, and an all around unbeatable workout! I have tried many different fitness modalities and none compare to the physical & mental challenge (and drive) that OTF offers! The coaches want to be there and that shows by way of their engaging presence in the studio, attention to form, and making each client feel SEEN in the studio. My only regret is not trying OTF sooner.

Great programming! Great coaching! Great playlists! Great classmates! I’ve never found a program or routine that sustained my interest until I joined Orange in 2016!

Love this gym. It's small and cozy, but easy to get into a class. Everyone is so nice and the environment feels very positive and non-judgemental :)

Went to this orange theory while traveling. Had a wonderful time. Equipment was newer than what I am used to at my gym

Loved having a trainer there to motivate you and give you personal feedback. The class environments were welcoming and fun.

The Trainers at this location are amazing, and I can't speak highly enough about them. If I was able to simply have classes with them and not have to work with the front office, then things would be much better, to be honest. So 10/10 for the trainers. That being said, the front desk at this location is awful and will tell you things that aren't true or will not follow through on things they say they are going to do. Due to my work schedule becoming an absolutely nightmare, I tried to work with them a few times to freeze/cancel my membership. This resulted in a drawn and back and forth. Multiple times, I'd request an emailed form or the ability to freeze/cancel my account to no success. At one point, I was guareented a month credit due to the issues and the problems I encountered. Only to find out that said credit was never a thing. They then proceeded to charge me for the month I was planning to unfreeze. Multiple times, I had people promise or guarantee me something only to then have someone tell me that wasn't the case in the rudest most condescending way possible. Even if it was for something simple like an email or phone call. I would never recommend anyone to go to this location. If I was ever going to go to another orange theory fitness, I would avoid this location like the plague.

Came from out-of-town for a single drop-in lesson. It was my very first time at any Orangetheory Fitness gym and the employees at the front desk were very enthusiastic and clear in explaining how everything works. The workouts are approachable while still allowing room for us to challenge ourselves. I especially appreciated coach Jeff’s support in motivating me to push myself while ensuring I was working out with proper form. I will definitely be signing up for Orangetheory once I am back in my home town due to this positive experience, thank you!

I love orange theory and their whole process! I usually go to the sugarhouse but I came to the downtown location due to scheduling and ended up taking one of Jeff's classes. He is AWESOME! Really skilled as a group fitness trainer in hyping the class up and really ensuring you feel welcomed. He gave me some great tips in how to improve my form and went out of his way to ensure everyone was safe while doing different exercises. I really appreciated that given that i'm new to different weightlifting techniques. I'll definitely be going again! Shoutout to peter and Julie who are also awesome at hyping up the energy. Super helpful on days when it's hard to motivate yourself

Great place, kind and amazing team, love doing the workout here, is fun and really works!

The workout at OT is always great! New every time and pushes me harder than I would ever push myself. Every month there is always some new adventure i.e. : DriTri, Transformation Challenge, etc. But what I love the most about the OT at Trolley is the staff! Truly! Not just saying this for brownie points! I have been a member at a another location so I can say that the staff at Trolley has made a huge difference in my experience and my interest in going 3-4 days a week. Jeff, Emily, Greg, Zoe... and the front desk staff remembers your name and make you feel welcome and at home. No toxic vibes. There are more folx here that make this a great place to workout. I love that there is always fresh hair ties in the bathroom when I forget something at home and it is always clean too!

Amazing experience. The best place and the best coaches to work with. I’ve been training for 3 months now and never felt better. I highly recommend Orangetheor!!!

I love this place! The coaches and staff are friendly and caring. They do what they can to push you while watching out for your health. In 5 years I've never repeated a workout. I am always being challenged. Definitely recommend this studio, they feel like good friends.

Orange theory fitness has honestly changed my life. I was in SUCH a workout rut prior to starting. Now, I'll never look back. I love the fun atmosphere and coaches who push you. I love that the workouts are always different and the use of target heart rate zones. Challenges are also super fun and makes it competitive! OTF makes me feel so accomplished and I can see myself getting better physically and mentally each workout.

The gym is hard to find. Tiny little sign out front. We only found it because we saw people in work out attire walking down the alley. Parking is terrible. Once inside it is nice. Multiple showers and bathrooms. Different size lockers and a coat rack which was nice. The coach was greet and came around and helped instruct everyone when they needed it. Overall I liked the vibe and personnel.

Honestly, this OTF has the worst customer services and front desk staff. If you want a good workout Coach Jeff and Coach Liz are amazing, but the front desk staff ruin the overall OTF experience, the Studio Manager is beyond rude, dismissive and condescending. There is a reason I canceled my membership with L5 and joined an OTF owned by a different franchise much further away.

Great workout. TERRIBLE front desk experience. Consistently. Pre and post-pandemic. But especially surprising now given the readily apparent loss in membership. Seems Orangetheory’s are disorganized or disconnected enough that I have been offered free classes to “come try it out” from various studios (like this one) *while a member* — I have 3-4 voicemails demonstrating this. One as recent as two weeks ago. Yet very strict on policies. At least at this studio. They had a policy that you could arrive 10 mins into class pre-pandemic. Today I was late for the first time post-pandemic where I was told I signed a contract re a 5 min policy and couldn’t *legally* be allowed in at 8 mins late. I’ve been at local studios where people have walked into class much later. Orangetheory has trimmed down class offerings due to decreased membership but this studio didn’t show a lot of care today for members who are trying to make the limited offerings work. Happens to be the one who called to offer me a free trial class too. Today I was first told “I can’t let you into class since *you’ll remember* in the contract you signed that there’s a policy…” Then I kept being called ma’am in a derogatory tone until I asked “please stop calling me ma’am” and was then only asked for my name when the person at the front desk wanted to describe the “situation” to their manager. If the manager sees this, here’s my name and how I experienced this as the member/customer. Hopefully helpful for future interactions with members and hopefully how I was treated is unique!

The best full body workout I ever experienced. Not only I sweat at the barre, the instructors also help us use props such as weights, elastic bands and yoga balls to target all the muscle groups

I love working out now. Something I never thought I’d ever say! I feel stronger, my posture is better. Everyone is so nice. I never get bored with the variety of workouts.

The space is lovely and clean. The studio is much more than a great place to work up a sweat. It's a wonderful community of fitness friends who always encourage me to work hard and be a better person.

I joined Orange Theory this week and attended 3 classes already. A friend highly recommended it after I told him I’m looking for a good workout place, be it a martial arts school or gym. At OT, a trainer leads a group divided into 3 sections: weights, treadmills and rowers. We keep track of heart rate, calories burned, steps and distance. And we work on strength and endurance. The trainers pay close attention to each member which I really appreciate as a new member. The classes are always different which makes it always fun! I’m hooked and I’m the better for it! We have no control over our age, but we have control over our health. I intend to stay healthy and OT helps me do it. Thank you, OT!

Love OTF! I have been to a bunch around the country and this is one of my favs! Great coaches! Big monitors on the treads too. 🧡🧡

I’ve been attending classes at the Trolley Square location for a few weeks and have been loving it! Haley at the front is so friendly and the workouts always keep me on my toes!

I’m always impressed with how quickly coaches and staff remember everyone’s names! Been going for years and the workouts never get stale. Love that everyone is so supportive and the vibes are always so good!

Great staff and coaches, thoughtful and science-based workouts, positive atmosphere. Perfect for people who want an intense exercise program calibrated to improve individual performance.

This is the most welcoming gym environment I have ever exercised in. I love the respect for body inclusivity the organization's support for every individual's fitness goals. I feel very comfortable and safe in the space. The coaches are warm, welcoming and professional. I also really like the flow of the classes and the positive physical and mental results since consistently working out in the gym. You all have really helped my sanity over the last few years!!!

This place wins all the awards for amazing people that really care. The front ladies are so much fun to joke with and they are super nice. The coaches and trainers are next level incredible! Jeff, Liz, Emily, Mellisa some of the best in the country