1/5 Nicole A. 10 months ago on Google
Out
of
all
of
the
KOAโs,
we
have
stayed
out
through
the
years.
This
by
far
has
to
be
the
worst
management
behavior
ever
experience
at
a
KOA.
The
managers,
Troy
and
Dyanne
are
not
reasonable
or
levelheaded,
that
if
asked
a
question
becomes
very
hostile.
Our
daughter
who
is
11
went
to
ask
for
quarters
our
first
day
arriving
to
only
be
scolded
by
Diane
the
manager
that
it
was
inconvenient
and
you
only
bring
a
10
next
time.
If
she
asked
about
the
pool,
she
was
scolded
and
told
she
cannot
be
there
without
an
adult,
even
if
she
was
just
asking
if
it
was
open.
And
yes
the
pool
was
open
one
day
before
June
1,
that
is
why
she
asked
after
that
day.
First
they
said
it
was
at
their
discretion
when
they
will
open
the
pool
the
day
after
they
open
the
pool
they
did
not
open
it
again
for
a
few
days
then
being
told
that
there
was
a
June
1
rule,
when
really,
itโs
just
at
their
discretion
or
whatโs
convenient
for
them.
They
refused
to
unlock
any
toy
to
be
used
by
children.
My
daughter
could
not
walk
comfortably
around
the
facility
without
being
scolded
for
any
and
everything
by
Dyanne
and
Troy.
One
evening
3
young
girls
with
the
most
uncomfortable
looks
on
their
faces
asked
us
if
there
was
a
shower
they
could
use
they
were
staying
in
a
tent.
Troy
refuse
them
the
shower
pin
like
they
were
in
the
wrong.
Of
coarse
we
gave
them
the
code.
I
felt
horrible
for
them.
As
we
were
unloading
groceries,
we
were
threatened
to
be
towed
within
five
minutes
if
we
did
not
move
our
truck,
even
if
we
tried
to
explain
to
them,
we
were
just
unloading
groceries
when
asked
for
the
corporate
number
after
days
of
their
inappropriate
behavior,
I
was
given
the
number
to
the
front
office
to
speak
to
Dyanne
about
Dyanne
when
I
asked
for
the
owners
number
I
was
screamed
at
and
accused
of
trying
to
assault
her
so
I
started
to
record
for
my
safety,
only
to
be
screamed
at
by
her
husband,
Troy
for
recording
him
and
his
wifeโs
behavior.
All
was
done
in
front
of
other
customers
when
I
refused
to
leave
the
front
office
without
a
valid
number
to
call
we
were
then
told
we
had
to
leave
and
had
the
sheriffs
called
and
trespassed
against
all
for
asking
for
a
higher
ups
number.
Troy
yelled
violently
when
I
asked
for
the
ownerโs
number
he
claimed
he
was
the
owner
and
it
wonโt
go
no
further
than
himself
me
and
my
family
then
decide
it
was
best
for
us
to
leave
for
our
sake
in
our
daughter
sake
not
a
pleasant
experience
by
far.
Tried
reaching
out
to
the
owners
multiple
times,
but
have
yet
to
hear
back.
These
were
just
a
few
instances
with
the
manager
of
the
property.
Troy
and
Dyanne.
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