I have given 4 stars for service only because of the Steakhouse speciality restaurant. Found it extremely rushed, one choice of steak and the most annoying course was the starter. Both, and only, choices were both fish… not great for non fish eaters in a steak restaurant. There is also a lack of toilets. If you are at the Sports bar the nearest toilet is the furthest away point in the reception. Cannot fault any other part of the hotel and buffet restaurants. The staff are all excellent. Will definitely return.

I loved everything about this hotel, so much so that I booked to return in March, whilst I was still there. I was particularly impressed by the cleanliness: all the public areas were cleaned regularly. I loved the fitness classes and the evening entertainment. I would especially like to thank and praise Marielle on reception who went far beyond what I expected to help me. Also, Fran in the restaurant. I can't wait to come back again.

We have just returned from this hotel after a 2 week stay and we were absolutely impressed with all aspects of the Hotel and staff. Firstly the location is perfect, right on the sea front next to all of the shops and restaurants. No long walks or taxi's needed, everything is close by and within walking distance for all ages. The Hotel itself has been recently refurbished, though that's a bit of an understatement. The reception has been made even bigger and makes a great first impression (especially at Christmas with the classy decorations) and an entire new entertainment building and sports bar has been built within the huge grounds which serve as a central attraction during the evening with shows, singers, etc. The atmosphere is great and the shows are of a high standard, in particular the effort that goes into Friday's White and Neon parties, really impressive. There are a number of themed restaurants along with the main restaurants, and ALL of them have excellent food. Huge choice and always warm and refilled often, we never ran out of something to try and it always tasted great. Even the high chairs for the toddlers had their tray covered in cling film when not in use so that they are kept perfectly clean. The staff throughout the Hotel from the reception, to the cleaners, to the bars and restaurants were efficient, polite and professional. All a credit to the place. I think there are around 6 pools throughout the grounds, all are quite different and can be used depending on whether you want some peace and quiet, time with the kids, or at the infinity pool overlooking the sea at the Sunset Bar terrace. Oh the Sunset Bar also gets a fantastic sunset most evenings (hence the name) and is a really popular location. The rooms have also been refurbished and look clean and fresh. Plenty of storage for your clothes, an included mini bar, and most balconies have a great view of the lovely grounds. We would 100% return here again (soon hopefully) and would recommend it to anyone. You'd have to be very picky to find anything wrong with this fantastic Hotel.

Stayed here many times, and just this week, mid January 2025. Meticulously clean, good choice of food. Near the beach (5/10 min walk to 2 mile long sands) and independent restaurants if you want to eat out. Best of all is the friendly service. Of particular note on this stay Natalia was super helpful. But same goes for all staff. Week in the sun and good book is great. Also seems good for families.