IL PONTE VECCHIO image

IL PONTE VECCHIO

Restaurant Italian restaurant Mediterranean restaurant

🫤 Even though it was only 4 tables taken it took 5 waiters 15 minutes to get a bill for us. Very slow and lots of artificial smiles. You can clearly see that elder staff is completely burnt out. Stupid rules like you have to wear the top when whales with cellulitte from head to toes passing through th... People often mention good, service, view, nice, meal, staff,


Address

CC TROPICAL L.1, Avenida de Madrid, 1, 35100, Las Palmas, Spain

Contact

+34 928 77 02 35

Price rating

$$ $$

Rating on Google Maps

4.00 (1.2K reviews)

Open on Google Maps

Working Hours

  • Tuesday: 10 am to 10 pm
  • Wednesday: 10 am to 10 pm
  • Thursday: 10 am to 10 pm
  • Friday: 10 am to 10 pm
  • Saturday: 10 am to 10 pm
  • Sunday: 10 am to 10 pm
  • Monday: (Christmas Day), 10 am to 10 pm, Hours might differ

Featured Reviews


Frequently mentioned in reviews: good (12) service (8) view (7) nice (7) meal (6) staff (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Stephen W. 2 years ago on Google
    A party of 4 came here. On the plus side, waiters were bubbly. There was live music being played with a good quality singer. He sang a variety of old pop classics and rock and roll. However the food let this place down, I ordered an expensive Steak. I was amazed when it arrived because it was enormous! I have to say though, sadly it was very tough indeed. Very, very disappointing. I just about made it through eating it. It was very hard work. Also they were almost pushing us out when we finished the meal. They also made a mistake on the order but were not willing to correct it, blaming the electronic till. In summary then, I wouldn't come here again. I have to say that the search for a tender aged steak in Gran Canaria continues.
    1 person found this review helpful 👍

  • 1/5 ALAN S. 2 years ago on Google
    Seriously the worst meal I've ever had the misfortune to sample.. pasta was like rubber..flavorless insult to Italian food.. They even brought my wife the wrong meal....she cut into it, mainly to check what it was..the waiter then gave the meal to the couple on the next table...discussing behavior..never again!!!
    1 person found this review helpful 👍

  • 2/5 Iga M. 10 months ago on Google
    Even though it was only 4 tables taken it took 5 waiters 15 minutes to get a bill for us. Very slow and lots of artificial smiles. You can clearly see that elder staff is completely burnt out. Stupid rules like you have to wear the top when whales with cellulitte from head to toes passing through the restaurant without the top. But we have to be inclusive.
    1 person found this review helpful 👍

  • 1/5 Josip S. 1 year ago on Google
    Burito was okay but not the same thing from the picture, but the squid from the grill was a disgrace. This plastic thing on a plate is supposed to be squid from the grill, but this couldn’t be further from the picture they advertised for the meal. My girlfriend was so sad just seeing this and I’ve tried it myself, it’s like chewing rubber. For a restaurant of 4.1 stars we expected much much more…
    1 person found this review helpful 👍

  • 1/5 nilas M. 6 months ago on Google
    Terrible service. There was a piece of plastic in our food and when we showed the waiter, he just took the plastic and threw it out. When we told them the food was mediocre at best and we didn’t want to pay (because of the plastic) they threatened to call the police. 1/5 wouldn’t recommend anyone this place

  • 3/5 Johan E. 2 years ago on Google
    Had two pastas for lunch in a pretty calm restaurant. The Seafood one was not made of really fresh ingredients, and the Porcini and truffles pasta was pretty tasteless and only had a weak truffle nuance. Both dishes were decorated with sad basil flower tops rather than fresh basil leaves. I would only come here for the view and drinks and avoid their food. The view is great!

  • 2/5 p.r. t. 5 months ago on Google
    Sisään ohjaus ravintolaan ihan ok.mitta suurin osa tarjoilijoista oli kuin asiakas oli sivuseikka.Kyllästynwrn näköisiä mies tarjoilijoita..Kaveri tilasi pihvin joka oli kastikkeella sotkettu sekä samalla lautasella riisit ja perunat kastikkeen joukossa. Itse tilasin lohta joka oli ihan ok.Mutta mitään kastiketta tai vastaavaa ei ollut kuin 3 kuivaa perunaa.En suosittele

  • 5/5 Elkan van der R. 8 months ago on Google
    Great view of the ocean. With so many options in the menu, I didn't expect the food to be great, but the squid was actually fresh.

  • 5/5 Karolina H. 1 year ago on Google
    Great restaurant! Fantastic staff, lovely fresh food. Really good atmosphere during the day or evening time! Highly recommended!

  • 5/5 D F. 1 year ago on Google
    Delicious food and friendly service. We had the prawn cocktail and potatoes as a starter...lots of flavour to both, prawn cocktail had fruit added which was very nice. Pasta options for main....very tasty. Would return.

  • 4/5 Ramona S. 1 year ago on Google
    We usually don't go for food to places with reviews low then 4.5 but this one had a nice view and we wanted to give it a go. We had deep fried calamari, a veg soup and paella. The calamari weren't amazing but the paella was really really good. I had it twice in Tenerife and I had bad experience with it being too salty but this one was just perfect. They also had a new waitress and he was really nice. Definitely I'd go back and doesn't deserve 4.1, it should be a higher rating. Now probably depends what you eat but for us it was a nice surprise. Also they had flamenco dancers.

  • 4/5 Graham D. 1 year ago on Google
    The food we had was first class and the setting is excellent. The service was very amateurish. There were approx. 10 waiting staff for approx. 40 tables but a lot of them were clueless. They would stand and chat in small groups rather than deal with customers. We ordered drinks and about 5 mins later we ordered our food. The starter was on the table before the first drink. I then had to approach the bar to get our drinks served. All in all, a very pleasant meal, but I wouldn't be rushing back for service that poor.

  • 2/5 M O. 1 year ago on Google
    Slow service who don’t care, medium food quality (burned schnitzel), high prices. Tourist trap, i recommend choosing another option

  • 5/5 Lamija A. 1 year ago on Google
    it was my brothers birthday, and they came out with cake and sang “happy birthday” and talked with him. They were overall very kind. The food was also absolutely delicious, and fair for the price. We have been here many times and have never left unsatisfied, the workers are the sweetest you can imagine and are good with kids. There’s a mini dance floor where it’s very fun to dans. And the food is absolutely amazing and very tasty.

  • 5/5 Ellie J. 1 year ago on Google
    Me and my boyfriend came here everyday on our christmas holiday. The staff are phenomenal and the cocktails and food never disappointed. The atmosphere was always spectacular, just like the view that accompanied. Thank you!!

  • 5/5 Filip S. 1 year ago on Google
    Very nice food and good atmosphere. Only lacking slightly in staff, but the atmosphere makes up for it.

  • 4/5 Aidan B. 1 year ago on Google
    The food was great with our drinks, good service, nice music, e.t.c the one thing I hated most was that.. I couldn’t understand the menu at all, I was on a Spanish page then English, the patterns didn’t seem alright in my opinion.. alls well would go again <3

  • 5/5 Imre S. 1 year ago on Google
    We had a dinner in ponte vecchio after hiking up in the mountains. Every of us (4 people) ate seafood. Altogether it was perfect! Big portions, good quality food and a lovely scenery, as you can see on the attached photos! The view is very beautiful!

  • 5/5 Laurent A. 1 year ago on Google
    Real good good, Quick service, and I forgot my cap under the table, a waiter bring it to me back at the bus station !!👍👏Thanks again 💪👍

  • 4/5 Jason p. 1 year ago on Google
    Ate here a couple of times. Great views, Ribeye steak is the the one to go for, ribs not so good. Will definitely return one day and reasonably priced

  • 4/5 Thomas W. 2 years ago on Google
    Very good service and food. Mid range prices. Could change sheets on tables more often...

  • 3/5 Karel M. 5 years ago on Google
    Friendly staff, nice view to ocean, possible to pay by credit card. Food was quite good but nothing special. We expected more delicious food.

  • 3/5 Vladimir S. 2 years ago on Google
    We stopped by for a dessert. Good atmosphere but not waffles: pre-made and not tasty. Sangria was ok.

  • 5/5 Monika Z. 7 years ago on Google
    It was our 1st dinner in Gran Canaria! One of the best fish we have ever had (the no. 64)! There was a flamenco dance show throughout all our dinner ☺. Highly recommended!

  • 2/5 Rob D. 2 years ago on Google
    Unfortunately not a great experience. On entering waited a long time for menus, then 1 of our 4 wasn't served at same time as the others. Waiter had to remind kitchen & then fried onions on plate were cold. Used to love this restaurant but this was a bad experience.


Call +34 928 77 02 35 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Spirits
    • ✓️ Cocktails
    • ✓️ Salad bar
    • ✓️ Small plates
    • ✓️ Healthy options
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✗ Delivery
    • ✓️ Takeaway
    • ✓️ Outdoor seating

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