1/5 Katherine C. 1 year ago on Google
Update
7/17:
got
in
touch
with
the
manager
of
the
restaurant
who
promised
a
refund...yea
no
refund
🤣
what
a
joke!
I
checked
my
bank
statements
too.
Imagine
running
a
business
this
way.
.
.
Don't
waste
your
time,
energy
or
money.
We
ordered
online
and
went
to
pick
it
up.
We
also
checked
in
when
we
pulled
in,
and
nobody
came
out
to
help
us.
We
called
the
number
on
the
sign
and
was
left
on
hold
after
telling
the
person
we
were
there
for
pickup.
The
person
bringing
us
our
food
pushed
our
order
through
our
window
and
walked
away
without
saying
anything
-
and
I
was
still
on
hold.
Please
BJs
pay
these
people
more
so
they
aren't
stressed
out!!
I
contacted
the
restaurant
for
a
refund
and
it's
been
weeks
with
zero
contact.
Look
how
awful
our
food
looks
for
the
prices
they
charge.
The
flatbread
was
shook
up
in
the
box,
cold,
and
the
cheese
sticks
were
also
cold
and
hard
as
a
rock.
You
know
when
you
crave
an
item
and
it
ends
up
tasting
gross?
This
is
that
meal.
Fish
and
chips
were
cold,
soggy
and
greasy.
The
location
in
Moreno
Valley
is
much
better.
Drive
through
reche
canyon,
and
eat
better
at
the
BJs
over
there
in
Moval.
Edit:
Original
order
placed
on
May
27,
and
my
review
posted
June
16.
I
emailed
that
address
(same
address
I
was
given
to
contact
weeks
ago)
let's
go
on
a
journey
people
🥴