2/5 Bob F. 4 months ago on Google • 5 reviews
My
wife
and
I
have
been
weekly
customers
for
well
over
10
years
and
the
food
has
always
been
descent
and
the
service
had
been
excellent
by
their
experienced
servers,
until
the
"season"
begins,
then
the
new
help
arrives.
On
arrival
my
wife
ordered
a
sweet
tea.
Server
Btittany
brought
a
glass
of
tea.
My
wife
tasted
the
tea
and
said
to
me,
"
this
is
not
sweet
tea".
She
went
to
the
ladies
room
and
asked
me
to
exchange
it
for
a
sweet
tea.
When
Brittany
came
by
I
asked
her
to
exchange
this
for
a
glass
of
sweet
tea.
She
said
it
was
sweet
tea.
I
said
it
wasn't
please
bring
a
sweet
tea.
She
said
"if
I
bring
you
another
it
will
be
the
same
thing
because
it
came
from
the
sweet
tea
bin".
I
said
"Then
something
is
wrong
because
this
is
not
sweet
tea,
just
taste
it,
and
bring
back
a
glass
of
sweet
tea".
she
took
the
glass
and
left.
My
wife
returned,
the
manager
came
by
and
asked
if
something
was
wrong.
I
explained
the
above.
She
left
and
returned
with
a
glass
of
sweet
tea.
No
apology
from
either
of
them.
Brittany
never
returned,
probably
went
to
a
safe
space.
The
manager,
to
her
credit,
completed
serving
our
meal,
again
no
apology.
Instead
the
manager
said
that
I
shouldn't
have
complained
because
other
customers
may
have
heard
us.
Sorry
to
say
that
this
is
not
typical
of
the
service
I
previously
received
at
Haney's.
This
could
all
have
been
avoided
if
Brittany
would
have
been
trained
to
say,
"Sorry,
I'll
bring
you
a
sweet
tea",
instead
of
trying
to
convince
me
that
she
didn't
screw
up.