I'm so glad to have a solid sandwich option in DTSC. I'm going to really miss Gracie's, but Lou's is so far a suitable replacement. The first thing you notice is their bread. It's fresh! It's soft! And it's still crispy! I ordered the Kick'N RB, which is on Dutch Crunch. So the bread is crucial. Next, you notice that there isn't a brick of cheap meat on there. There's a sufficient amount of meat, and it's high quality. And, finally, they have delicious sauces, but not too much. Like I said, the ingredients are high quality, so there's no need to drown them out with sauce. Well done!

Great product (5 stars) but unprofessional staff (1 star) averages out to 3. For ordering take out, definitely 5 stars. Staff is rude, untrained and the supposed manager lady is outright hostile. She refused to share her name and her behavior made me think she might not even work there (0 F’s given attitude). I’ll skip the details of my story that aren’t too interesting anyway. Long story short - the staff not only makes mistakes, but it doubles down on proving that I - the customer- is at fault, and turns hostile at a whim. A simple “my bad” would have done. I’m not exactly looking for a refund or a freebie, just providing feedback to workers putting in hard work to put a good product out there. I believe the staff means well, but some basic training in customer interactions is probably needed.

Good selection of sandwiches bread and meats. The special spreads are good and the bread was really fresh. Service was efficient came during lunch on a Friday. Got a turkey and roast beef which was great. There is a good selection of Italian sodas in addition to the canned drinks.

Good sandwiches (huge selection), clean, well-priced. Lou’s sauce is great. My one pick point is that the amount of meat / ingredients is small compared to the bread slice. There were at least 4 bites of the sandwich that were almost entirely bread. Either cut the bread smaller or add more filling.

Ordered by phone at 12:50. Said will be ready in 10-15 mins. Didn't get the food until 1:30. When arrived, they kept me waiting 15 mins there. Sandwiches are good. Breads tasted fresh. Will still go but hope they keep their time promise.

Good sandwiches, but a very long wait. Definitely order online in advance and pick up.

They have very fresh ingredients. Even the Bread had a flavor to it, I'll be Back in the near future,

Amazing! Fresh and satisfying. And great service. Lou’s is my new go-to sandwich spot!