1/5 Theresa B. 2 years ago on Google
I
wish
I
could
give
a
zero
star.
As
a
professional
wedding
planner
working
at
a
"full
service"
venue,
I
didn't
expect
to
deal
with
the
nightmares
the
venues
owner
and
her
own
coordinator
made.
Let's
start
from
the
beginning.
The
wedding
as
at
4:00.
No
one
showed
up
to
open
the
venue
until
almost
4:30.
The
hair
salon
owner
opened
the
doors.
The
tables
were
not
set
up
as
the
bride
requested.
I
got
to
speak
to
the
owners
assistant
and
she
got
combative
about
the
time
of
the
wedding.
She
said
the
4:00
start
time
wasn't
paid
for
even
though
it
was
an
extra
hour
the
Bride
added
to
have
an
earlier
ceremony
start.
No
one
from
the
venue
showed
up
until
6:00.
I
had
to
argue
with
her
to
vendors
there
as
they
were
all
late
by
an
hour.
The
flowers
and
napkins
were
the
wrong
colors
and
the
vases
didn't
have
the
glass
beads.
She
changed
the
flowers
and
napkins
while
all
the
guests
were
sitting
at
the
tables
delaying
the
ceremony
more.
Not
professional.
The
women
she
recommended
to
do
the
cake
showed
up
with
the
top
layer
crooked
and
it
looked
like
it
was
about
to
fall
over.
The
bar
was
undersupplied
and
I
had
to
get
more
supplies
for
a
full
bar.
The
DJ
didn't
have
much
wedding
experience
so
he
didn't
know
how
to
use
the
timeline.
There
was
dead
air
a
lot
and
his
equipment
had
a
lot
of
ear
piercing
feedback.
The
food
showed
up
an
hour
late.
The
kids
meals
were
not
the
ones
ordered,
some
guests
didn't
get
meals
but
her
staff
ate
the
food
the
bride
and
groom
paid
for.
I
walked
into
the
kitchen
and
was
terrified
at
what
I
saw.
The
"kitchen/food
prep
area
was
a
combination
of
janitorial
storage,
maintenance,
food
service
storage.
It
had
chemicals
next
to
open
containers
of
food.
It
was
dirty
and
absolutely
not
sanitized
for
COVID.
All
walls,
door
jambs
and
door
knobs
were
covered
in
grime.
The
photo
booth
and
the
bounce
house
included
in
the
package
was
over
an
hour
late.
The
venue
manager
badgered
and
harassed
the
bride
and
groom
all
night
to
get
payment
for
the
extra
hour
even
though
the
venue
was
open
an
hour
late.
The
owner
should
fire
her
coordinator
at
minimum
and
as
a
professional,
that
venue
should
be
shut
down
by
the
board
of
health
to
address
the
food
prep
issues
and
the
issues
of
dirt
overall.
I'm
sure
I'm
missing
other
things
but
relentlessly
badgering
the
bride
to
tears
was
beyond
excuses.
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