2/5 Victoria B. 1 year ago on Google
GUT
MALROTATION
PATIENT!!
We’ve
been
loyal
patients
for
the
past
9
years
of
my
daughter’s
Short
Bowel
Syndrome
journey.
The
treatment
we
experienced
1/20/23
was
shocking,
unacceptable
and
could've
cost
her
life.
They
treated
my
child
like
an
insurance
payees
check-off
list,
not
a
chronically
ill
patient.
Parents
of
chronically
ill
kids
know
sunken
eyes,
pale
skin,
bilious
vomit,
upper-ab
pain
and
fainting
merit
a
ER
check-up!
I
called
ahead
&
the
RN
suggested
we
bypass
urgent
care
&
our
PCP
for
Immediate
electrolyte
bolus
+
X-ray
(protocol
for
suspected
bowel
obstruction).
She’d
exhibited
similar
symptoms
from
a
ruptured
bowel
in
the
past
which
led
to
sepsis
and
a
life-saving
emergency
surgery--Not
our
first
rodeo--
which
is
why
the
RN
thought
we
needed
faster
x-rays
than
urgent
care
could
offer.
I
grab
our
go
bag
and
make
the
1.5
drive.
Front
desk
is
great-
checks
us
in
immediately,
then
we
proceed
to
the
back
rooms.
5
HOURS
in,
still
no
imaging
or
fluids!!
—Dr.W
arrived
after
6
hrs
unable
to
tell
me
what
we
were
waiting
for
or
why.
I
was
very
patient
and
grateful
she
was
receiving
fluids
however,
if
they
were
not
concerned
they
should've
given
us
further
steps
and
communicated
instead
of
letting
us
sit
there
all
day!
We
waited
until
the
next
day,
through
SEVERAL
SHIFT
CHANGES!!!
13
hour
total
visit
Staff
kept
us
in
the
back
room
for
9
hours
and
the
hallway
for
3.
lied
about
which
tests
were
pending
until
I
figured
out
it
was
drugs
and
pregnancy.
She
12!
They
didn’t
inform
or
ask
for
consent.
I,
as
the
parent
and
she,
as
the
patient
have
the
right
waive
a
pregnancy
test
if
an
emergency
x-ray
is
needed
or
wanted.
In
9
years
we've
had
some
wonderful,
life-saving
experiences
at
Rady's.
The
floor
rooms--especially
4
east
Bldg--are
fantastic!
The
staff
and
clinics
have
been
truly
wonderful
until
this
visit!
I
don't
leave
bad
reviews
but
I
needed
to
share
so
hopefully
another
ADHD
&
malrotation
clinic
kid
doesn't
go
through
extreme
dehydration
and
a
POINTLESS
but
pricey
13
hr
visit.
7 people found this review helpful 👍