Fox Plaza Apartments image

Fox Plaza Apartments

Apartment complex Apartment building Apartment rental agency Housing complex

One of the Most Reviewed Apartment buildings in San Francisco


Address

1390 Market St, San Francisco, CA 94102

Website

www.essexapartmenthomes.com

Contact

(415) 569-6967

Rating on Google Maps

3.80 (255 reviews)

Open on Google Maps

Working Hours

  • Friday: 9 AM to 6 PM
  • Saturday: 9 AM to 6 PM
  • Sunday: Closed
  • Monday: 9 AM to 6 PM
  • Tuesday: 9 AM to 6 PM
  • Wednesday: 10 AM to 6 PM
  • Thursday: 9 AM to 6 PM

Featured Reviews


Frequently mentioned in reviews: package (6) time (6) room (6) Karl (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Nicole L. 9 months ago on Google
    There are just so many problems here. Unchecked package thieves, elevators constantly out of service, inspectors entering your apt and leaving it fully unlocked when they leave, leasing office doing absolutely nothing about notoriously problematic tenants until they've literally burned their apartment down (and irrevocably damaged everyone else's via flooding while putting out said fire). To top it off, when this occurred, Fox Plaza did not even care to notify affected (or potentially affected) tenants. Meaning that if you were out, you may come home to an an absolutely wrecked apartment without warning. Completely unacceptable.
    8 people found this review helpful 👍

  • 3/5 Aditya V. 2 years ago on Google
    Edit September 2021: Elevators still are down most of the time. Leading to people breaking COVID protocols. Management clearly doesn't care at all. Pros - The amazing Views - Staff is kind and helpful - Added a new courier room for packages because they realized so many guests were complaining about missing packages Cons - Mice infestation in many floors, although the management is very uptight about it - Not enough storage compartments in the apartments, specially in the kitchen. Like for real, I can't fit in the bigger stoves anywhere - Guests don't get duplicate keys for more than two weeks - Elevators are super occupied like at least once a week, causing people to break covid protocols
    6 people found this review helpful 👍

  • 4/5 Helene 2 years ago on Google
    Housekeeping: -Elevators can get busy during times on the weekend, expect to wait possibly up to 5-10 minutes. -Definitely make sure they clean your apartment after your viewing and before you move in, and make sure to check that your appliances work. We've had a few maintenance issues that resolved within about 24 hrs after sending in the request unless it's the weekend (they seem to come at the same time, around 10-11:30am). - ventilation doesn't seem to be as good as I can smell my neighbor's weed at night and his coffee brewing at 5am..even with the windows closed. -trash room can get messy at times. -Laundry's good, never had to wait for a machine (you do need to download an app) -If you're in a studio, it does get quite stuffy in there (~70-73F) if you don't open the window. Some apartments have the sun setting on them so it gets really hot around evening time. -Package room recently installed. Requires code to get in. -The blinds periodically comes off, so make sure to request maintenance for that. -Not too jazzed about the flooring as I see it easily picks up scuff marks and scratches. Ambiance: - View is great but sometimes it is so windy in the balcony since we're so high up, that we can't even enjoy being outside. - Neighbors are ok. Since it's rent-controlled, you see interesting characters. Parking: -Since it's still during Covid-times, never had a hard time finding a spot on the lowest floor (G2). -Tandem parking.
    6 people found this review helpful 👍

  • 1/5 Michelle H. 11 months ago on Google
    Thief in Package room!!! And the leasing office do NOTHING. The package system at Fox Plaza is the package room with password, but it is quite easy to follow someone or enter the package room if the door was unlocked. I lost over 20-30 packages after COVID when the ESSEX leasing office discontinue the in person package system. I wrote to Essex Fox Plaza about this issue and they haven't response for almost 7 days (the automatic email replied that "Our support team will respond within 48 hours"). And also didn't reply my second email that was sent over 4 days. The thief and stolen package happens very often to many residents in this building. Please be aware!
    5 people found this review helpful 👍

  • 2/5 Levi R. 8 months ago on Google
    Elon’s big X across the street is not the vibe. Opposite of cash money tbh.
    2 people found this review helpful 👍

  • 5/5 Grace W. 8 months ago on Google
    I recently had the pleasure of viewing studio apartments at Fox Plaza and was thoroughly impressed. Karl Mendoza, the Leasing Agent, was truly exceptional. He answered all my inquiries with clarity and took the time to ensure I saw the potential of every unit. Each apartment offered breathtaking views, each unique and captivating in its own right. Highly recommend both Fox Plaza and Karl for anyone in search of their next home.
    1 person found this review helpful 👍

  • 5/5 Kaydi-ann N. 10 months ago on Google
    I had an amazing experience yesterday with fox plaza thanks to Karl mendoza the apartments that he showed to me is breath taking the view is amazing his service was beyond excellent 👌 😀 ❤️ 😍 👏 we spoke on the phone like we have been besties for centuries,he gave me somewhere I can call home,I was feeling down yesterday but thanks to Karl my day went amazing I felt as if I didn't want to leave I didn't know what I was walking it to but I am happy with the experience I had❤️☺️if I could do that tour over again I would,I appreciate your time and service Karl mendoza I hope fox plaza and everyone else do your are a beautiful soul once more thank you Karl mendoza for my new home❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️grateness awaits you❤️❤️
    1 person found this review helpful 👍

  • 5/5 cathy c. 7 months ago on Google
    Denise was great in helping me find a rental property. I'll be moving to SF in the near future and not knowing the area can be overwhelming. She was very informative and the apartment self tours were so easy as well. Thanks so much Denise!


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